• Join over 1.2 million students every month
  • Accelerate your learning by 29%
  • Unlimited access from just £6.99 per month

Advantages and Disadvantages of Waitrose Technology - Handy Scan (quick Check) - Introduced 1995

Extracts from this document...

Introduction

Advantages and Disadvantages of Waitrose Technology Handy Scan (quick Check)- Introduced 1995 The Handy scan (quick check) was brought into action in 1995 to improve till efficiency and other promotions. When we look at the handy scan (quick check) we can see that it seams very basic and simple to use and function. We can see that it can bring a lot of advantages internally and externally, but also disadvantages. Waitrose know that there are many advantages that can benefit the company internally. One of these advantages is that it will improve queuing times at the tills. This means that if more people have the handy scan (quick check) and are going around the store packing their shopping while they are shopping then it reduces the queuing times and provided a more customer efficient till service for other customers that are using the tills. Waitrose also know that many people don't like filling out surveys and carrying out market research. But the handy scan (quick check) acts as a way of carrying out market research for Waitrose, they do this by looking at the things that customers using the handy scan (quick check) ...read more.

Middle

Once an RF network is installed, it may be used for other equipment, providing the opportunity, for example, for additional temporary points-of-sale. Scanner racks can be mounted against a wall (not possible with batch handsets); and scanners do not need to be returned to the original location. In terms of service to customers, RF scanners have access to more information because they are not restricted to the product file downloaded to the batch scanner overnight. Information to customers given via the scanner may also be personalised to reflect data provided at time of registering for an account - e.g. allergy sufferers can be alerted to traces of nuts in products they have scanned. Security (CCTV)- Introduced 1995 With this technology we couldn't really get a lot of information mainly because Waitrose feel this is a very private subject to discuss because they need to keep certain things private and confidential to the store in the interest of the customers and the staff. Waitrose in Surbiton is a big superstore and it would become very expensive to have security guards to cover the whole store. Waitrose have come up with a better idea, they have chosen to have CCTV (close circuit TV) ...read more.

Conclusion

But with advantages there comes disadvantages. The first disadvantage is that people could deceive the store by placing their first page upon the weighing scales, getting their first price and then adding more produces. This means that Waitrose losses out on profit, the only way that I see that Waitrose can battle this problem is by randomly weighing the products to see if the customer is being honest. But what are the advantages externally, the customer? Well there are many and the first one is that the customer feels responsible and this makes the customer come back. Another could be that it will save till services and queuing times because the customer isn't waiting for the till person to weigh the produce and then type the code in. Another would be that the customer can see what and how much they are spending on their shopping because the electronic scales gives out a sticker of the weight and price of the produce so that the customer can see what they are paying. But there are disadvantages externally. Customers who come into the store for the first time may not realise how to use the electronic weighing scales efficiently and safely. I think that if Waitrose are going to carry on with their technology then they may want to give demonstrations to people or new customers. ...read more.

The above preview is unformatted text

This student written piece of work is one of many that can be found in our AS and A Level ICT in Business section.

Found what you're looking for?

  • Start learning 29% faster today
  • 150,000+ documents available
  • Just £6.99 a month

Not the one? Search for your essay title...
  • Join over 1.2 million students every month
  • Accelerate your learning by 29%
  • Unlimited access from just £6.99 per month

See related essaysSee related essays

Related AS and A Level ICT in Business essays

  1. Advantages and Disadvantages of e-commerce in terms of easyjet

    Factors shaping on-line business There are many factors that are influencing the shape and success of e-business. Some of the main ones are described below. Popularity of Internet cafes/salons Internet cafes are one of the reasons why Web access has boomed in the UK over the past 10 years.

  2. Explain the nature of franchising. Discuss the advantages and disadvantages for both the franchisor ...

    each time and this is not what a company such as McDonald's want their products to be like. It also ties in with what Frederick Taylor (1856-1915) said: Specified methods are used to determine 'the best way' to do things and employees are trained and taught according to prescribed methods.

  1. The Use of Geographical Information Systems (GIS) And International Technology Transfer by Non-Governmental ...

    Chapter six would be the Discussion and Conclusion of the study, while chapter seven would be Recommendation. 3 CHAPTER 2 NON-GOVERMENTAL DEVELOPMENT ORGANISATION (NGDO) DEVELOPMENT ACTION IN PRACTICE IN NGDO According to Fowler (1997) "there is often confusion about the overall purpose or goal of international development assistance.

  2. In this piece of work I will be looking at the Swedish born business ...

    In practice, the ability to limit liability is severely restricted these days as most lenders, including the banks, often insist on personal guarantees from the directors. Other advantages include the freedom to raise capital by selling shares. Disadvantages include the legal requirement for the company's accounts to be audited by a chartered or certified accountant.

  1. 'Snooze Cottage' - Terms of Reference, the advantages and disadvantages of this business move.

    People will be travelling to their guesthouse by car or train so they need to take into account what the local train services are like. It's likely that there will be a main train station in higher populated areas of Wales and then from there trains going round the rest smaller, rural parts of Wales.

  2. A proposal to modify "Exercisco Fitness Club" in Pokfulam, the location has been proposed ...

    There will also a majority of tables showing each problem and how it has effect the company, and this table will also include the solution, the specification will identify why each solution can be used giving various reasons, and how it will benefit the business or make it better than it was before Information Technology was introduced.

  1. Recent Developments in Information Technology

    IKEA would use video-conferencing for meetings between distant places. With video-conferencing, IKEA can able to organise the meetings very easily and save considerable time and expense in travelling and accommodation. Advantages of using video conferencing include: * People in different locations can have meetings * Better interaction than just telephone * Easy to set up meetings * Can send

  2. Loyalty Card Proposal by Waitrose.

    This is how Boots operate their system, You fill in a form in store, with your name, address, date of birth, sex, whether you wear glasses, contacts, or are pregnant etc. they use this information to analyse the sort of person who shops in their stores, Waitrose could find this

  • Over 160,000 pieces
    of student written work
  • Annotated by
    experienced teachers
  • Ideas and feedback to
    improve your own work