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Assess the importance of employability, and personal skills in the recruitment and retention of staff in the NHS.

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M2. Assess the importance of employability, and personal skills in the recruitment and retention of staff in a selected organisation The organisation I have chosen to assess is the NHS. I have chosen the NHS as it is the largest government owned company in the UK and needs to keep on top of recruitment for the organisation to work efficiently. It is important for the NHS to consider employability skills and personal skills when recruiting and retaining staff as having a good balance of these skills in employees will make the organisation run smoothly and effectively. There are many different factors to consider when employing new recruits and keeping current staff such as training, meeting targets, having the correct skills which match up the job requirements, trust, qualifications, portraying a professional image and have excellent communication skills to liaise with fellow colleagues and the public. When recruiting and reviewing current staffs personal skills employees need to have strong communication attributes. This would be required for any job as you need to be able to understand other colleagues and customers/public. ...read more.


Rather than having two people carrying out one job, if possible, have one person doing the job while the other employee can go work in another area where help is needed. Working independently shows employees can work from their own initiative and brings out their strengths and weaknesses (depending on the task they have been asked to do). Staff who can cope working individually benefit the NHS as if they can complete a task on their own they can do it without any help needed (i.e. help from other staff) therefore saving time. In any organisation staff need to act and look professional at all times. This is so it portrays a professional image upon the business. Within the NHS it is a main priority to be professional as they have to be trusted with confidential information by law. The NHS need to consider trust within new recruits and current employees as they have contact with venerable patients and access to personal information. A CRB check is carried out before employment of new recruits. ...read more.


Qualifications prove employees can do a job. It is important potential candidates and staff to have the relevant qualifications for their job role so it can be carried out to the best of their ability and prove they have the correct knowledge for the role, therefore benefiting the NHS as all jobs can be carried out properly. The NHS looks at candidates previous experience when considering filling a vacancy. It is important they consider experience when recruiting as candidates with previous experience have more of an understanding of a role and the tasks needed to be carried out, therefore they will be familiar and be able to handle situations related to the job. Also it is essential employees have an understanding of the services the NHS offer. Potential recruits should research and show some knowledge of the NHS when going to an interview. Employees who understand the services the NHS offer benefits the organisation as it shows clients employees understand their role and are knowledgeable about the company they work for. It helps the NHS also as employees can promote and offer other services to patients. ?? ?? ?? ?? Adele Cotterill Unit 2 - Investigating Business Resources ...read more.

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*** This is very general. Although apparently about the NHS it could be about any organisation at all and shows no knowledge of the particular requirements of the NHS. Just saying 'in the NHS' is not the same as applying the information to the particular organisation. They would have been better to pick a particular part of the NHS e.g. a local surgery and write about that.

Marked by teacher David Salter 01/12/2012

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