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Assess the importance of employability and personal skills in the recruitment and retention of staff in Sainsburys.

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Introduction

´╗┐Unit 2: Business Resources M2: Assess the importance of employability and personal skills in the recruitment and retention of staff in a selected organisation The organisation I have chosen to assess is the supermarket giant Sainsbury's. I believe this is a suitable organisation to investigate as they undertake a large recruitment process every year. Such a large company needs to recruit effectively in order to minimise costs and increase profits. There are many different factors Sainsbury's need to consider relating to the recruitment process. A potential new employee must have the skills and qualities which match the job requirements. It is in Sainsbury's interests to recruit employees who will portray a professional image and communicate effectively with colleagues and customers in order to reflect a positive image of the company. The skills and qualities a potential candidate possesses, has an effect on their capability of gaining and maintaining employment. A CV is a document in which a jobseeker uses to advertise their skills and qualities which may appeal to a potential employer. In addition to skills and qualities employers take into consideration a person?s appearance and image. It is important for candidates to portray a good image about themselves as in this current economic climate there is great difficulty in finding jobs as there is more demand than supply. ...read more.

Middle

For example, management roles within a branch of Sainsbury?s will require the candidate to have had previous experience working in a managerial role. On the other hand, General Assistants who work on the shop floor ensuring that all products are available and assist customers; are not likely to require any previous experience as the job does not include a high level of responsibility. Employability skills are just as important as qualifications and experience as it?s the skills that make the candidate different from all the other applicants. It has been defines as; ?A set of attributes, skills and knowledge that all labour market participants should possess to ensure they have the capability of being effective in the workplace ? to the benefit of themselves, their employer and the wider economy.? CBI Every employer is looking for a specific set of skills from job-seekers that match the skills necessary for the role. There are a general set of skills which most employers would expect employees to demonstrate. In particular; communication skills and team working skills are extremely important in the Sainsbury?s workplace. What skills are Sainsbury?s looking for in their employees? ...read more.

Conclusion

General Assistants, who work on the shop floor of Sainsbury?s, deal directly with the customers, especially if they are working at the Point of Sale. For this reason; it is essential that employees have good communication skills; so that they can communicate effectively with colleagues and customers. Sainsbury?s may also consider employing people who possess language skills, as many of their stores are located in areas where the local community is not English, especially in areas of London. In addition to employees who work on the shop floor, Sainsbury?s also employ a number of people who work behind the scenes; in offices and at their HQ in London. For office roles, such as administrative roles; communication is even more important as duties may involve telephone communication; in which a good telephone manner is necessary and writing letters and emails; in which good written skills are necessary. Team working skills is very attractive to employers. All employers are keen to employ people who demonstrate problem solving, co-operation and work effectively in teams. Team working involves working confidently in a group, being confident about speaking and sharing ideas with other colleagues and being assertive. It is important for employers to recruit people who possess good team working skills as organisations are increasingly encouraging employees to work together to complete tasks and projects. ...read more.

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