Business at Work - Hays Plc
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Daniel Rose Unit 1 Business at Work Hays Plc Table Of Contents TERMS OF REFERENCE 2 1. WHO ARE HAYS? 2 2. OWNERSHIP E1 2 3. OBJECTIVES E2 C1 2 E3 2 4. FUNCTIONAL AREAS E4 2 5. MANAGEMENT STYLE AND CULTURE E5 A1 2 C2 2 6. COMMUNICATION E6 2 C3 2 7. PRODUCTION AND QUALITY E7A3 2 CONCLUSION 2 APPENDIX 2 BIBLIOGRAPHY 2 COMPANY STRUCTURE LEAFLET BACK Terms of Reference To: Mrs Cornelius From: Daniel James Rose Subject: Unit 1 Business at work Date: Synopsis: This report breaks down and examines the Ownership, Objectives, Management style and culture, Communication and the production and quality process of Hays Plc (Here and afterwards Hays) it also show the interrelation and the effects of these processes compared with the value of the services. 1. Who are Hays? Hays is Business services company which offers a range from Specialist Mail Services, Specialist Logistical Services / Storage facilities and Personnel Services. They have split these up to three main areas; Hays Logistics, Personnel, Commercial. They supply over most of the world from France to China. Logistics supply regional distribution services to large companies like Waitrose, KingSpan and a import centre B&Q and also manufacturers like Phillips, Kerry Foods, Vauxhaul, Orange, Vodafone They also have a control solutions (Control and Washing of Crates) for Sainsbury's, Wal-Mart, Waitrose, Safeway, Co-op and Aldi. Also Bulk Packaged Chemicals for large names like BP, DuPont, ICI, Procter & Gamble, Shell and Dow Chemicals. It also gives these services in USA, China, Poland, Spain, Iberian, and Italy. It also has the centre for the storage of the Lord Chancellors Department, which is situated in Birmingham and has over 37Km of shelf space. The man who started the company Mr Frost, who recently retired, was posted the 158th richest man in Britain. 2. Ownership E1 Hays is a public limited company. This means the company has a main benefit of limited liability, so only the capital invested in the business no matter how big the debts are.
This saves time with missing the communication link in between. They are reconstructed at the beginning of every new contract. All departments still exist but the communication barrier that exists by regulation of managers is non-existent and the different departments can communicate with each other which is easier than going through each manager first to get permission, this way the job is done quicker and the total time it takes for the job to be done is decreased which means the product gets to the market quicker thus they receive the profits quicker also. The jobs may be doubled in certain areas and have a way of receiving two mangers. This is supposedly suited to organisations that have short and wide structures. This goes on individual capabilities rather than other formalities of age or formal status. Task culture allows a chance of better and more teamwork with the added ability of flexibility and few barriers. Varity of work since the structure is change to suit each task. Most decisions are made low down in the organisation and are of low concentration with everyone having a share of the authority. Power Culture - Web Structure Usually associated with the small organisations. This is where the central character usually the founder has all authority and is typically surrounded by people they get on with and is usually seen with empowerment since there is a lot of trust between the web. Although there are only small communication barriers they do have to consult the leader for all decisions being made again with wide and short structure. Since this is only associated with small organisations there is not many theories associated with it and are only seen in smaller companies which shows it will only work on a small scale. Person Culture - Cluster Structure This is very rare and is only associated to small organisations with very short structures and an extremely wide base.
The rest that were started would then also contain errors which may not be able to be corrected and again a loss will be made along with a possible court case from the company who the error effected. Which would mean bad publicity and the Knowledge of a loss would send shares plummeting and they would have to change the way they saw Quality assurance and change it to Quality Control. I think Hays is correct in use in quality control and feel all businesses should use this method it may cost more but will sae time possible embarrassment and a whole lot of hassle, just by checking the work is correct which seems the obvious thing to do anyway. If you were building a house you wouldn't just stick a few bricks together and hope for the best you need to plan and design and keep control of it all the way through. This way would shrink the work force and save time so the revenue would be gained earlier if the service were of good standard. Conclusion Hays plc is a very popular business throughout the world and is still expanding and has a bright future with many prospects. I would recommend Hays to work for or to employee since all aspects of the business was virtually unfaultable. Appendix I plan to examine the Ownership, Objectives, Management style and culture, Communication and the production and quality process of Hays and show how these features interrelate and how they effect of these in production and quality. I plan to do this by primarily asking Employees of Hays (Since there are friends of mine within the business) to offer as much information as possible and using published records and any data available. Then doing desk research upon Hays using Internet their Internet site, books and also using theories that others have created and applying them to Hays.
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