• Join over 1.2 million students every month
  • Accelerate your learning by 29%
  • Unlimited access from just £6.99 per month

Electronic Communication Methods used at Manchester Airport

Extracts from this document...

Introduction

Level 1,2 and 3 The Use of ICT Electrical Technology and Communication The rapid rise in the development and use of electronic technology in recent years has affected communication system to a marked degree. At Manchester airport electronic communication systems are being increasingly used and the Airport has introduced computer system and electronic equipment to improve both internal and external communication. Electronic Communication Methods used at Manchester Airport Computer Reservation System Contain information on customer details, availability of tickets, flights and accommodation. Computer Network Staff can access other computers or one central computer within the same network. It is possible for information to be centrally stored, such as advanced booking figures, so that other users can access this information. Also computer systems are also used to analyse customer comments, allocate check-in desks, and to provide a range of management information and statistics. Airport Management and Operations Support System (AMOSS) AMOSS is the only airport-wide IT system, which has been specifically developed for Manchester Airport. It is used to record details of all flight movements at the Airport. Flight Information Display System (FIDS) FIDS assembles information from AMOSS for distribution to the many staff and public display screens in and around the Airport. In the terminals this information is displayed on the monitors showing departures and arrivals times. ...read more.

Middle

X-rays X-rays are used to screen both hand and luggage and luggage to be stored in the hold of aircraft, to detect prohibited items. Archway Metal Detectors Passengers and employees walk through archway metal detectors (AMDs) when moving from landside to airside. They are calibrated at a level set by the department for Transport to detect metal. This helps to detect guns and any remote control bomb to avoid crashes and arrest criminals SMS Flight Information Service This service allows mobile phone users to receive real-time updates about their chosen flight directly to their phone by SMS text message. The service makes it easier for the customer to know more information about his flight. The Impact of Electronic technology Electronic technology has a considerable effect on Manchester Airport as an organisation and also in individuals within the organisation. These include: 1 Increase the speed of communications. The Airport uses the Flight Information Displays Screens to keep passengers up to date with flight information and the computer reservation system enable staff to give clients immediate confirmation of flight and hotel bookings. 2 Improved accuracy. The implementation of an innovative technology package now enables the Airport to trace baggage all around the world and the Airport's computer network enables accurate booking details to be sent to customers. ...read more.

Conclusion

Security screening Manchester airport has a state of the art system for the screening of bags for explosives devices; it is designed to ensure the maximum security within the shortest time. In level 1, all bags pass through a screening devise which automatically takes an x-ray of the bag and its continents, the process takes 4 seconds. At this stage 65% of bags are cleared. At level 2, bags follow a straight path to the next screening device which works similarly to the devise in the hospital, bags go backwards and forwards, so that the devise can take enough pictures of the bag and ensure that its safe. At this stage 25% of the remaining bags need a further inspection which will need the innovations of a human who will search the bag and make sure that it's safe. Operators are trained to look for certain signs of explosives, e.g. "heavy items". If the operator is unsure about the contents of the bag, a level 4 security occurs. Here the bag is removed and reunited with the passenger. A baggage is searched by an aviation security officer in the passenger presence. If the passenger doesn't come forward, then a level 5 internal explosives devise (LED) in bag procedure is put into effect and the bomb disposal team will be called ?? ?? ?? ?? ...read more.

The above preview is unformatted text

This student written piece of work is one of many that can be found in our AS and A Level ICT in Business section.

Found what you're looking for?

  • Start learning 29% faster today
  • 150,000+ documents available
  • Just £6.99 a month

Not the one? Search for your essay title...
  • Join over 1.2 million students every month
  • Accelerate your learning by 29%
  • Unlimited access from just £6.99 per month

See related essaysSee related essays

Related AS and A Level ICT in Business essays

  1. Marked by a teacher

    Outline electronic and non-electronic methods for communicating business information using examples for different types ...

    4 star(s)

    This method can be used to send a text message to the customer for reminding them for there next payment. For example a customer might be texted to remind them that they need to pay for the next monthly bill for their recently purchased contract phone.

  2. Manchester Airport

    In addition the business must maintain the highest possible aeronautical income and attract significant commercial spend whilst maintaining a non discriminatory approach to commercial activity. Regulation - Manchester Airport is seen as having a monopoly in the North. We are constrained on the level of revenue we can earn from each passenger.

  1. The process of electroplating and how it is used to protect products.

    of materials like zinc if steel is being electroplated but it could be nickel chrome etc for other materials. The raw material like zinc is dissolved into the solution and is attracted by the raw component because it has a negative charge thus the raw base being electroplated".

  2. Aims and Objectives - Manchester Airport.

    McDonalds have a mission statement which is; McDonald's vision is to be the UK's best quick service restaurant experience. This includes the aim to have 100% customer satisfaction and 100% employee satisfaction. For 100 per cent customer satisfaction in McDonald's they promote healthy lifestyles, animal welfare and they are environmentally friendly.

  1. The Use of Geographical Information Systems (GIS) And International Technology Transfer by Non-Governmental ...

    The WHO/UNICEF joint programme on health mapping (healthMap) developed the system called HealthMapper: the system is a database management and mapping system that has been customised for public health applications at country, regional and global levels. The system contains a standardized georeferenced database of country, regional, district and subdistrict boundary maps, rivers, roads, Villages and health and social infrastructures.

  2. Management styles and cultures, which are found to exist within the business - Different ...

    Profits do not need sharing and decisions are quick because of the size of the business. The disadvantages of sole traders are they have unlimited liability so the owner is liable to loose all the money put into the business plus personal possessions.

  1. In this assignment I am going to produce two tables which detail you all ...

    If they are already keen to hear what you have to say, then you don't need to work too hard, but sometimes audiences will need to be won over. Legibility: A legible document is one that is easy to read for the audience.

  2. Information and Communication Technology

    systems and processes, both in Head Office and in the individual shops. Analyse these systems and processes and write a report which should include: * Information flow diagrams to show important information flows within the company and with outsiders, in particular: - when a customer purchases a large item of

  • Over 160,000 pieces
    of student written work
  • Annotated by
    experienced teachers
  • Ideas and feedback to
    improve your own work