How does WPP Media fulfil its obligations to their stakeholders in terms of ethical business practice and socially responsible corporate behaviour

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Strategic Business Environment

BUS 2500

Individual Research Essay

Date of submission: 24 October 2003

Word count:1555

Seminar tutor: Jonathan Moont

Seminar group: 5

Student name: Yan Li  

Student number: 2324644

How does WPP Media fulfil its obligations to their stakeholders in terms of ethical business practice and socially responsible corporate behaviour

Businesses have become increasingly aware of the need to manage organisational reputation and many business leaders take the view that reputation is best managed with due recognition to all stakeholders. The best companies are focusing on a host of social issues. They are serving not only stockholders but other stakeholders as well. Stakeholders are persons or groups that have some claim on or expectation of how a business should operate. They don’t necessarily have to be financial such as shareholders just general. A firm's stakeholders include employees, consumers, the community, government and even society in general. It is said that a social contract exists between a business and its stakeholders. The stakeholders agree to support the activities of the organisation as long as the organisation acts in a manner that is acceptable to the stakeholders.

WPP Media is India's largest media investment management group and one of the world's largest communications services companies. It has 70 offices in 51 countries throughout the US, Latin America, Europe, West Asia and Asia-Pacific. Specialist services are provided through its Advanced Techniques Group, M Digital, Media Consumer Insights Group, BroadMind & WPP Outdoor.

Recently, one of WPP Media’s operating units, MindShare, has won the Best Agency Office of the Year Award. This award was given for the strength of the firm's business performance, media innovation and new business record. The firm invested in large-scale research into consumer insights, tracking results and econometric modelling to determine RoI on advertisers'.

WPP has seven stated goals:

  • To be the preferred provider of multinational marketing services;
  • To understand and satisfy the increasingly complex needs of the client at every level from local to worldwide;
  •  To provide clients with a comprehensive and, when appropriate, integrated range of marketing services of the highest quality; both strategically and tactically;
  • To ensure that each service provided to every client returns added value;
  • To grow and maintain companies of such excellence that they provide the most stimulating career opportunities for talented professionals in all disciplines;
  • To provide those professionals with rewards and incentives which encourage a sense of ownership;
  •  Last, but not least, to enhance shareowner value.
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It’s not difficult to see that honesty, integrity and consistent ethical behaviour are set forth in these statements.

After vast amount of research I have identified that WWP Media’s main primary stakeholders are its shareholders, clients and employees as they have direct effect and interaction on business. The environment, community and the society in general are their secondary stakeholders as they have indirect or limited effects on business.

After studying the Stakeholder Mapping theory, I understand that the shareholders within the company have greatest influence with high interest and power. Employees are those who have a ...

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