• Join over 1.2 million students every month
  • Accelerate your learning by 29%
  • Unlimited access from just £6.99 per month

professional training and development

Extracts from this document...

Introduction

Pass 1, Task 1 Introduction; In this task, I will describe the key implications of change for human resource development. I will use a fashion retail business in this task. A business could face different types of change, and these are; * Incremental change - tuning, adapting * Transformational change - planned or forced * Anticipated change - for example; introducing new technology into the company * Unanticipated change - for example; sudden increase in demand for products, and the collapse of a supplier Source: Unit 17 - Preparing for Development, Thursday 7th February Handout. There could be many factors or events which bring about change, change can be a positive thing, or it could be a negative thing. Change could occur when; * New technology is being introduced * New legislation rules * Increased competition affecting sales and market share * Being merged with or acquired by another business * New procedures * New products being introduced The type of training or retraining that could be / is required really depends on the employee, for example; the employee could already have excellent customer service skills, but could go on a training and development course to get skilled in other areas such as; effective selling, or even merchandising. ...read more.

Middle

New technology (hardware or software) being introduced/imposed: New technology could be introduced into the company, and this could have a huge impact on current employees because they would have to implement to change, they would have to learn how to use the new technology and this will take some time because it is important that everyone within the business / store knows how to use it effectively. New types of technology could include; computers, walkie-talkies, and lifts. For example; if the retail store merged with another business, they would have to expand and make the store bigger, for example; the building can have 2 floors, and this is where the lift comes in, it can be used by members of staff if they need to go to the stockroom / offices. New legislation: Legislation factors can have a huge impact on the way a business develops itself. For example; if new legislation rules were introduced into a company, then the employees would have to change to implement these changes. It is likely that the employees are trained on implementing the new legislation change, as it is important that they go by this and not break the businesses rules. ...read more.

Conclusion

Again change can be a positive thing, or it can be a negative thing, the two companies could have been merged together to make one big business, or this change could have been forced upon them somehow, but this doesn't matter, what matters is that all employees get on well with each-other, because if they do not their will be conflict within the business, and this isn't good, because then products will not be sold effectively and efficiently. New procedures: New procedures are very common in a business, a new procedure could mean anything, for example; a new fire alarm system being fitted in, this is a big change and could affect employees in many ways, such as; getting used to it, and would have to implement to these changes. New products: If the business wasn't doing very well, a new product would have to be introduced, to attract customers, and also make more money. Product development could take place, and what this means is getting a product from the store and developing it. For example, a Samsung YP-K3 is similar to the Apple iPod in many ways, except for the fact that the Samsung is touch-screen. ?? ?? ?? ?? 1 ...read more.

The above preview is unformatted text

This student written piece of work is one of many that can be found in our AS and A Level Case Studies and Analysis section.

Found what you're looking for?

  • Start learning 29% faster today
  • 150,000+ documents available
  • Just £6.99 a month

Not the one? Search for your essay title...
  • Join over 1.2 million students every month
  • Accelerate your learning by 29%
  • Unlimited access from just £6.99 per month

See related essaysSee related essays

Related AS and A Level Case Studies and Analysis essays

  1. PEST is a planning tool which is used by a business to evaluate and ...

    more sales around Christmas as people will buy their products , this is because people commonly have buffets around Christmas this means that Ginsters sales will increase as they sell many products that are associated with buffets. Such as pork pies, sausage rolls, mini Cornish pasties, Ginsters have packets of savoury foods that will be ideal for this event.

  2. How Evans Enterprise party and wedding planners could use IT to help manage their ...

    here, such as the job title, the organization itself, address, and how long they worked there. * Education Any qualifications and education that the applicant received prior to applying will be filled out here. Applicants that have certain qualifications will be what the employer is looking for so they will have a higher chance of getting the job.

  1. Disneyland and M&S. I am going to investigate customer service in two separate ...

    This is to help the store run successfully. Internal service providers do not communicate with customers as they aren't employed by a specific business because they are in charge of making sure the business as a whole is running smoothly. They have certain expectations and their main ones are: o Ensuring all rooms and corridors are regularly cleaned

  2. Business plan. The business that I am going to produce is a personalised logo ...

    Every action that 'PDW' will undertake will be noted down onto a operating procedure this will be a huge advantage to look back on if needed, to see if the tasks required have been completed. * Personnel- A personnel is required to be included into a business plan as it

  1. I am going to carry out an investigation into S Parton Construction Ltd. I ...

    Customer service and satisfaction are our top priorities, and we would be delighted to talk to you about your building plans..." (Source: sitebuilder.yell.com). It is 5.87 miles away from the city centre Dino's building Limited "4 partners providing the expertise needed in the diverse industry of building.

  2. Describe how visual merchandising techniques are applied to goods in different types of retail ...

    Some customers do not even realise that they become buyers and even come back with their children regularly, very often customers walk in just to have a look around because of the environment. In addition, Hamleys organise birthday parties, which is another method they use to attract more customer by providing this type of service.

  1. Evaluate of your own development as a result of your work placement.

    I stuck to the dress policy and wore business like dresses every day. Looking professional helped contribute to the effectiveness in the workplace because it will affected the way people treated me. If I look professional, people will treated me in a professional way which can consequently lead to better work.

  2. Visual merchandising and Staff Training.

    Color, lighting, texture and order are design elements required for successful visual merchandising to display products and merchandise, set a scene and elicit emotional and physiological responses. Merchandise is arranged neatly and attractively, in a clean environment, with large, clear signage that communicates product, brand and price, communicates successfully with the customer.

  • Over 160,000 pieces
    of student written work
  • Annotated by
    experienced teachers
  • Ideas and feedback to
    improve your own work