• Join over 1.2 million students every month
  • Accelerate your learning by 29%
  • Unlimited access from just £6.99 per month

professional training and development

Extracts from this document...

Introduction

Pass 1, Task 1 Introduction; In this task, I will describe the key implications of change for human resource development. I will use a fashion retail business in this task. A business could face different types of change, and these are; * Incremental change - tuning, adapting * Transformational change - planned or forced * Anticipated change - for example; introducing new technology into the company * Unanticipated change - for example; sudden increase in demand for products, and the collapse of a supplier Source: Unit 17 - Preparing for Development, Thursday 7th February Handout. There could be many factors or events which bring about change, change can be a positive thing, or it could be a negative thing. Change could occur when; * New technology is being introduced * New legislation rules * Increased competition affecting sales and market share * Being merged with or acquired by another business * New procedures * New products being introduced The type of training or retraining that could be / is required really depends on the employee, for example; the employee could already have excellent customer service skills, but could go on a training and development course to get skilled in other areas such as; effective selling, or even merchandising. ...read more.

Middle

New technology (hardware or software) being introduced/imposed: New technology could be introduced into the company, and this could have a huge impact on current employees because they would have to implement to change, they would have to learn how to use the new technology and this will take some time because it is important that everyone within the business / store knows how to use it effectively. New types of technology could include; computers, walkie-talkies, and lifts. For example; if the retail store merged with another business, they would have to expand and make the store bigger, for example; the building can have 2 floors, and this is where the lift comes in, it can be used by members of staff if they need to go to the stockroom / offices. New legislation: Legislation factors can have a huge impact on the way a business develops itself. For example; if new legislation rules were introduced into a company, then the employees would have to change to implement these changes. It is likely that the employees are trained on implementing the new legislation change, as it is important that they go by this and not break the businesses rules. ...read more.

Conclusion

Again change can be a positive thing, or it can be a negative thing, the two companies could have been merged together to make one big business, or this change could have been forced upon them somehow, but this doesn't matter, what matters is that all employees get on well with each-other, because if they do not their will be conflict within the business, and this isn't good, because then products will not be sold effectively and efficiently. New procedures: New procedures are very common in a business, a new procedure could mean anything, for example; a new fire alarm system being fitted in, this is a big change and could affect employees in many ways, such as; getting used to it, and would have to implement to these changes. New products: If the business wasn't doing very well, a new product would have to be introduced, to attract customers, and also make more money. Product development could take place, and what this means is getting a product from the store and developing it. For example, a Samsung YP-K3 is similar to the Apple iPod in many ways, except for the fact that the Samsung is touch-screen. ?? ?? ?? ?? 1 ...read more.

The above preview is unformatted text

This student written piece of work is one of many that can be found in our AS and A Level Case Studies and Analysis section.

Found what you're looking for?

  • Start learning 29% faster today
  • 150,000+ documents available
  • Just £6.99 a month

Not the one? Search for your essay title...
  • Join over 1.2 million students every month
  • Accelerate your learning by 29%
  • Unlimited access from just £6.99 per month

See related essaysSee related essays

Related AS and A Level Case Studies and Analysis essays

  1. NHS change management

    Charismatic leadership: authority based on the belief that the ruler has some special, unique virtue, either religious or heroic. Religious prophets, charismatic politicians and pop and film stars all wield this type of power (Buchanan, Huczynski, 2007) NHS Context The need to develop and manage the future direction for public

  2. NETFLIX CUSTOMERS SATISFACTION

    Rel?tionship m?rketing controls the entire m?rketing str?tegy. In the context of rel?tionship m?rketing, customer satisfaction is the most import?nt determin?nt of customer retention. The p?r?digm shift from tr?ns?ction?l m?rketing to rel?tionship m?rketing brings ? new ?ttention to customer satisfaction. The ?ttitude of the s?le person is ?n import?nt element in rel?tionship m?rketing.

  1. PEST is a planning tool which is used by a business to evaluate and ...

    get to as the employees will not be able to travel there and get back in ten hours. This means that Ginsters will lose money. Also because Ginsters have many job that that requires the driving of a vehicle they will have to have digital tachograph readers in each, this

  2. Unit 12 - International Dimensions of Business Task 1

    However, because British Airways work in some many other countries such as Russia, USA, India, South Africa, Canada, Brazil, etc. this means their overall market share is much more protected. This is because before their success was solely dependant on their efforts in the UK, but now their overall market

  1. The Impact of Migration on the Reduction of Poverty

    However, quantitative inferences drawn in a working paper most relevant to the study is also provided. 1.7. Ethical Issues: There is no known ethical dilemma in the carrying out this research. 1.8. Conclusions This Chapter has dealt with various background issues relating to the Research Study we have undertaken.

  2. Disneyland and M&S. I am going to investigate customer service in two separate ...

    Employees need an attractive package of benefits such as reasonable holidays and this is a need because it will make them work more efficiently as they know they are receiving benefits for working therefore they enjoy it more. The internal customers will include different areas such as: Internal service providers

  1. Business plan. The business that I am going to produce is a personalised logo ...

    need to note down my personal details, although in the businesses future life if I decide to form a partnership or anything bigger, I will need to take personnel's into consideration. * Business insurance- If any accident occurred involving a employee or customer, a business should have a set insurance which will cover the payments of the accident.

  2. Describe how visual merchandising techniques are applied to goods in different types of retail ...

    central London and there are thousands of people that pass by every day. Hamleys has great travel links and is very near to the underground station. As I already said the store is visited by more than five million visitors each year, as is considered one of London?s tourist attractions.

  • Over 160,000 pieces
    of student written work
  • Annotated by
    experienced teachers
  • Ideas and feedback to
    improve your own work