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Report on Safeway in fulfilment of the coursework requirements for Unit 1, AVCE Business, "Business at Work".

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Introduction

Alexander Huelin 15/09/2003 Unit 1: Business at Work To: Mrs M Arthur From: Alexander Huelin Date: 10/09/2003 Subject: Report on Safeway in fulfilment of the coursework requirements for Unit 1, AVCE Business, "Business at Work". Terms of Reference: Report to cover: * The objectives, organisational structure, culture and communication channels that operate within business. * An examination of how these factors interrelate in a way that can affect the success of the business. * An explanation of how quality assurance and control systems help the business to add value to its products. * Consideration of alternative methods of quality assurance and control systems help the business to add value to its products. * Consideration of alternative methods of quality assurance and control. * Consideration of how well the business is meeting its objectives. * An explanation of the impact of ICT upon the internal and external communications of the business. Procedure: (State how the information was attended (gathered), e.g. lectures and information from your tutor, discussions with representatives from Safeway, used literature produced by Safeway, literature produced by Safeway and information on the internet) Obtainable Evidence Gained from the internet at: http://www.safeway.co.uk Findings: E1 - The classification of Safeway as a business according to its ownership explaining ...read more.

Middle

"Stock the freshest food" Shows the customer that the stock provided is crisp and served at the right level. As a sentence it indulges into the customers needs allowing them to realise that the company provides a fresh and clean service. "Provide you with the best customer care" Looks into the needs of what and how a customer thinks offering them with a higher standard of possible care and customer services. Gives a clear indication that the Customer always comes first. A good sentence values the use of the customer and there needs. "Have the best availability in terms of range and products" State's to the customer that the products and materials on offer have a best available range on the market at any allocated time. As an objective there would be proof needed to back this accusation or statement (best). If backed and compared with common and other retail outlets then this as a sentence could be the most valuable source a customer looks at. Aim: To create the best retail shopping experience for their customers. As previously mentioned a good sentence values the use of the customer and there needs. ...read more.

Conclusion

* Operational issues, including management of energy, refrigeration, waste, transport. Giving thought and consideration to the Environment providing use of inter thought business. Giving a sense of a secure and power friendly Safeway. Also changes to the following are to be implemented to inflict a higher situated brand name and company: * Our role in the community * Our colleagues. * Stakeholder engagement. * Health and safety. Over the past four years they have been working to make their vision a reality by delivering these objectives and mission's meaning these objectives have been Long-term projects. After research into the website I found since the implementation of these objective there might be some outcomes produced: 1. Over the past three years managed to grow sales by 14% and profit by 37%, 2. Gained �335 million profit before tax and exceptional items, a small reduction from the previous year resulting from the uncertainty of the corporate situation. 3. Sustained 2% like-for-like sales growth in the first half, and stable second half sales. 4. Increased dividend per share held, resulting in a full year increase of 1.5%. 5. Profit before tax and exceptional items up 37% since the launch of our new commercial strategy in 1999/00. Unit 1 - Business at Work 01/05/2007 Alex Huelin Page 1 Mrs. Arthur ...read more.

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