`Content Evaluation
A. The information that is provided on eBay its almost possible on most foreign language since eBay it works worldwide. The same info that I can get here in the US can be found on the German eBay or any other country they offer their services, with a little changes to make the sites more locally set for the markets they are doing business. An option that is offered on every eBay website is its integrated worldwide database search. Because sometimes you cant find everything locally, you search globally, and the chances are its for sale on eBay.
B. All this information can make a person not to think twice about investing , becoming a partner or a new client to eBay. One of the things that internet offers is its access worldwide and the number of people that visit the site. Surely the marketing part is taken care by the number of hits the site gets. For the international business person that probably its new to the site they have the eBay university that can show you unlimited possibilities of what can you do and what can you sell on eBay.
C. The information that eBay offers it is unbelievable. It offers information to its clients on how to get more use out of their site . Another side where information is offered is its investors. It shows it mission and vision statement for the year and the future. But one thing that was interesting and I didn’t know about was the eBay University. I can’t believe how far eBay is going to keep its costumers and generate new ones by giving them hopes and educating them on how to get the most out of the net and eBay.
D. I would recommend doing business with this company because its is a great company and they care for people and show in detail what would they do to get your business and improve it with their help. Your are never alone on eBay they are there also looking out for your business.
Visual Appeal
The site appeals to every age and is user friendly. The first page is very colorful and has a lot of info on what is offered that day and what is hot on eBay. The most sold items or most searched items appear on the first page and so it makes it easier for people to find for what they are looking for. The site offers high-end graphics and animated pictures for their ads on the site. One of their partners is Skye, which is a communication company over the internet. Their ads are all over eBay. The site makes it more attractive to people to search for their goods with pictures of goods.
The first page has about thirty pictures of items that are most offered that day. Moreover, on the left side it has a bar with categories of items. This one helps people if their do not know what they are looking for and guides them to the specific category. The visual effects and the use of colors make the website more appealing to the average internet user.
Download speed.
The download speed of the website is very good and it loads pages very fast. Moving from page to page and browsing through the site through the ads and categories of items that are for sale the site is very reliable from the simple page to the most sophisticated pages where flash and Macromedia have been used to build the site. The download speed also depends on the user network speed. The site is very reliable with my connection, which is cable. However, the download speed would not be the same for a user that is using dial up to search the page.
Interactivity
- Buy - Is the option where people that want to search the database of eBay for merchandise that people are selling. There are people, stores, even corporation that sell on eBay. On eBay everything can be found from services such as, cell phone unlock services to airplane tickets and how to guides.
- Sell - Is another option where the sellers need to go to start to enter their products for sale on the eBay database. This option is available to everyone upon registration and confirmation. On eBay everyone can be a seller, you will be able to find people that are selling their goods to the four corners of this planet. Even corporations such as Sears have seen eBay as an growing market for sales and they are one of the many that are power sellers on eBay.
- My eBay - Is the personal services dedicated to each client that is registered and confirmed their accounts with eBay. Inside of My eBay information of people’s transactions and recently viewed items it is saved. This is done to facilitate the search of items on eBay. Another thing that is important is customer feedback , this option shows how trustworthy the sellers and the buyers are. It measures peoples trustworthy in a scale of percentage.
- eBay Community - Its where everyone from eBay including employees people that buy, people that sell and outsiders to discuss the problems or solutions that they occur while shopping or browsing through eBay. eBay uses this forums to see what people think of the services they offer . They see a chance to improve that’s why they have discussion board’s. All this kind of feedback is priceless to them.
- Help – It is the how to guide for eBay. The most used option out of the rest, if you are new to eBay. The database that is used for help has every possible answer that you need to know if you having problems using eBay. There are options to make eBay a more user friendly some options are like: customization , managing accounts , managing selling accounts and many more. But the most interesting out of all is that eBay offers classes on how to run business online on its eBay University.
- Categories - This is for the people that use eBay on everyday basis to give an idea to people what can they find on eBay. This is an generalization of categories where each product enters a family of products. If people decide to explore this categories it will give the everything that is for sale about that category with some specs that will follow in the next pages.
- Search engine tool - This is my favorite option out of all because it saves me time by limiting the categories I have to look for. Just type what you looking for and everything will show. This command works with every thing you type in it , from model numbers to manufactures special item requests. Another thing that helps is that even if someone makes the mistakes while they type , eBay it will give them an option of products that are close to the name that the searcher typed.
