M1 COMMUNICATION IN HEALTH AND SOCIAL CARE

Since I am the carer of Mr. Abramovich, I will have to tell him about putting him on a residential care home, which I think is very sensitive and dramatic for him. I will need to use the communication cycle in order for me to communicate effectively and for him to understand it very well as he has basic English.

I will be the sender and Mr. Abramovich is the receiver. Therefore, the idea has occurred and I will need to inform him that moving into care home is the best choice for him. Along with this, I will think of anything that can help me on explaining it to Mr. Abramovich and I came up with a translator or his daughter to translate it for him because he has Basic English and it will be better if someone will translate what I am saying to him so he will understand it. In addition, maybe put him on a quiet peaceful place with tea and show him some lovely picture of the residential care home. This is when my ideas occur which is the first stage of the communication cycle. I will then finalise my idea; I am now ready to tell Mr. Abramovich that moving into care home is the best option for him and I have to tell him carefully as this is a very serious and dramatic decision for him. I will use body contacts like rubbing his back and by doing that, it will comfort him. I will also ask the translator to talk to him slowly. Then, we are going to say the fact that he needs to go to a residential care home and shows him some pictures. He will then try to understand the message and a hint could be his facial expression. I.e. sad, happy shock etc. he receiver then receives the message via looking and listening to the translator and me. You will notice if he understood by having a sad face, get mute or disappointed. From the time he understood it, he gave us a sad face and he went mute. He then tells the translator or me if he understood or not and if he thinks that is the best option for him.