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Policies and Procedures. I will be analysing the rights of services within a positive care environment. Some of these rights will include confidentiality, anti-discriminatory practice, effective communication, empowerment and respect for individual choice

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In this section I will be discussing and analysing how the Cedar Foundation create a positive care environment and what is meant by positive care, and how they promote the rights of service users. Part of this how its policies and procedures promote the rights through these. Also how the skills and qualities of care workers are very important. A Policy is a written approach that a care organisation has and its staff and workers must follow to create a positive care environment. A Procedure is when they follow it out and how to work and what to do in particular situations. A positive care environment and good practice involves upholding the care value base and the rights of service users by the use of; Confidentiality by keeping the service users information and problems quiet and in confidential. Anti-discriminatory practice, when a service user has a right not to be discriminated against. The Cedar Foundation promote Confidentiality through their Privacy Policy by stating that they do not pass on any information that you give to the organisation and that they follow the Data Protection Act 1998. They also promote Independence through their service called "Living Options and Accommodation Support" which gives the service user the right and independence to be able to live on their own with the help and support of the staff at the Cedar Foundation. Another right they promote is Effective Communication by providing a range of ways that service users can make avail of and be able to say what they think of the services provided by the organisation. ...read more.


This is to make sure that those vulnerable are protected and are not in any danger or harm, and have support from the staff. They also make sure that even people with disabilities are able to apply for jobs when they are recruiting staff members. In the Cedar Foundations "Safeguarding Vulnerable Adults Policy", they say that they aim to promote the empowerment and wellbeing of the vulnerable adults throughout the services they provide, for example they have a service for living options and support, they empower their service users and let them make decisions and help them with whatever they decide to do. Another policy is Advocacy, the Cedar Foundation also can act as a "speaker" for its service users when it comes to the government and getting the services that they need. They can also act as advocates for the service users to talk to the parents and make sure to let the parents of the service users know what they want to do with their life. I will now discuss 3 policies and how the Cedar Foundation as an organisation implements them and how they are tied in with the services they provide. Complaints, Compliments and Feedback Policy - The Cedar Foundation aim to make sure that their service users know how to give feedback, complain about something on compliment easily. They have Suggestion Boxes and a User Forum as said above. They make sure that anyone that makes a complaint receives a full explanation and where appropriate an apology. ...read more.


Safeguarding Children and Young Peoples Policy - The Cedar Foundation aim to ensure that the health and welfare of the child or service user is respected, they give parents and children information on Cedar services and what they can do for them. They minimise opportunities for children to suffer harm by planning activities and events for them. They let parents know how to voice their concerns or complain if there is anything they are not happy about. Make sure that all staff are vetted and safe to work with the children, and risk assessments are often carried out. This policy could be linked to the services that the organisation provide for example Youth work for young people and children, collecting them from school and taking them on outings to the cinema or bowling, making sure that they are happy. To summarise what this section is about, Policies and Procedures are vitally important to help make a positive care environment. They have their limitations of what a care practitioner can do and cant. They help run the organisation and have their aims of what they aim to achieve from it. They are essential in promoting the rights of a service user. All service users should be treated equally even if they have a disability and that's what these policies protect the service users and their right to independence and confidentiality and being able to effectively communicate. ?? ?? ?? ?? Unit 3 Positive Care Environment A03 Megan Baldrick - 6094 Policies and Procedures ...read more.

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