• Join over 1.2 million students every month
  • Accelerate your learning by 29%
  • Unlimited access from just £6.99 per month

Explain how oral communications are or can be used in business situations. Use business examples to demonstrate your answer.

Extracts from this document...


´╗┐Jo?el Padayachee-10G1 Business Btec- M1 Q.Explain how oral communications are or can be used in business situations. Use business examples to demonstrate your answer. In language itself the spoken language is primary language and the written language is secondary language. There are thousands of languages in the world. Many of them are spoken and written. Some of them are only spoken but not written. But there is no language that is only written but not spoken. Oral communication is constantly and continually employed by an individual in the familial and social environments. Oral communication has also its vital role in business situations. Oral communication in business has a variety of purposes. ...read more.


Presentations may include some dialog after the sender of the message has finished their speech, but they are, by and large, much more monologue reliant. This makes it important for the speaker to anticipate possible objections to the message and address them in the actual speech. Example2: Client interaction Another form of oral communication in business encompasses interaction with clients. Depending on the level of connection between the employee and the client, the communication in these interactions can range from incredibly formal to informal and casual. These interactions usually include a combination of data and analysis, and will be more persuasive than informative in nature, as the employee is trying to encourage continued and expanded business with the client. ...read more.


However, there are advantages to why oral communication is used more frequently. Oral communication is time saving. When quick action is required oral communication is resorted to. Writing again and again is a time consuming process. Oral communication is less resource consuming. It saves time, energy, material and money. Oral communication provides instantaneous feedback. The speaker will know the reaction / response of the receiver. But oral communication isn?t always as effective as it may seem, there are disadvantages to it. Misunderstandings are possible if the sender and receiver do not share the same perception. Misquoting and imprecise reporting may lead to undesirable consequences in certain situations. Oral communication depends on the receiver?s listening skill. If the listener is not proactive, the communication exercise fails. ...read more.

The above preview is unformatted text

This student written piece of work is one of many that can be found in our GCSE Business, Companies and Organisation, Activity section.

Found what you're looking for?

  • Start learning 29% faster today
  • 150,000+ documents available
  • Just £6.99 a month

Not the one? Search for your essay title...
  • Join over 1.2 million students every month
  • Accelerate your learning by 29%
  • Unlimited access from just £6.99 per month

See related essaysSee related essays

Related GCSE Business, Companies and Organisation, Activity essays

  1. English for business

    should be aware of may be "expect the unexpected" and "be yourself". In different countries, different trades and different grades, the salary that goes with a job may be only part of the package: perks like a company car or cheap housing loans, bonuses paid, company pension schemes, generous holidays,

  2. Business Studies

    unions - Bargain with employers to improve wages and conditions > Working conditions and living standards vary between countries and a business must reward appropriately > To act ethically businesses must ensure subsidiaries follow set standards of pay and working conditions - dumping illegal products > 4types of dumping 1.

  1. Business studies - Business Plan

    I have a good knowledge of Microsoft office programs this will aid me with paperwork that will be needed to be done as it will all have to be typed out and it will help me prepare a presentation for when I have to get a loan.

  2. Business studies-create your own business

    If I locate in a bad area it will put customers off, and I may not get much passing trade, which is why its important to locate in a busy area so theres lots of passing trade. I will use market research to determine where to locate.

  1. Ann Hopkins Case Analysis

    Legal Issue 2 Title VII of the Civil Rights Act of 1964 further states "(a) It shall be an unlawful employment practice for an employer - (2) to limit, segregate, or classify his employees or applicants for employment in any way which would deprive or tend to deprive any individual

  2. How can Nandos increase its Productivity?

    This is also not a fair way of comparing sales per square meter as some table could be closer together than others. So somewhere that is empty will obviously be producing no sales. A good way of measuring productivity is seeing how long stock lasts.

  1. the Use of ICT in Business

    will know what they are being shown, for example when new employees join the business and want to know how well the business was doing or was expected to do, they can read the analysis written on Word instead of needing someone to explain something that may of occurred in previous years.

  2. External influences related to Jaguar Cars and Marriot Hotels

    The fourth activity that the Marriott has is to try and save water, this helps them use less of the worlds natural resources. There are many things that the Marriott are doing in order to ensure that they use less water throughout the hotel, for example the Marriott hotel washes

  • Over 160,000 pieces
    of student written work
  • Annotated by
    experienced teachers
  • Ideas and feedback to
    improve your own work