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Functional Areas

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Functional Areas & Their Main Purposes Every organisation made up of more than one person will need some form of organisational structure. An organisational chart shows ways in which the chain of command works within the organisation. The main purpose of having functional areas is to ensure that all important business activities are carried out effectively. This is essential if the business is to achieve its aims and objectives. In addition, specific areas will be responsible for supporting specific types of aims and objectives, for example; * Sales and Marketing will be involved in achieving targets linked to developing new markets or increasing sales. * Human Resources will be involved in arranging staff training activities and supporting the continuous professional development of all staff. Administration: The administration function is responsible for all, reception, accounting, payroll and general work required by a business. The main purpose of the admin department is communication and arranging travel and meetings, they also research information for reports and memos. Customer Service: Customer Service deals with the high level needs of customer satisfaction which is very important in a business because satisfied customers are more likely to be loyal and make repeat orders and to use a wide range of services offered by a business. ...read more.


Finance: The Finance department is responsible for planning and monitoring budgets, and producing cash flow forecasts and pay company bills (invoices). They also have to prepare accounts and financial statements, which they then report to: * Inland Revenue * HMC & E * DWP The main purpose of the Finance department is to support the overall aim of making a profit by working with other departments to make sure they don't spend too much money and that what they are doing is profitable. They also work with other departments to finance the purchase of more efficient equipment. Research & Development (R&D): The Research and Development department are responsible for creating new products or services and monitoring relevant research done elsewhere. They also find ways of providing new or additional features and find out about the customers future wishes or needs by experimenting with different ideas and identifies the best. They also may work on the environmental targets or social responsibility of the business. Their main purpose is to help a business come up with new ideas that can help the business produce a new or better product or develop a more efficient way of doing something better than their competitors. ...read more.


Once the right product has been made, it is important for the Marketing function to promote the product, make sure it is priced competitively and is available to customers. Administration in Cotham Outdoor Activities - they support teachers taking students off site, making sure set procedures are in place. Attendance Officer - allows the school to identify problems with low attendance and poor punctuality as well as good attendance. Human Resources - they prepare any advertisements; agree date, timeline, closing date, interview date - crucial to include the correct information. Examinations Officer - are responsible for organising and invigilating, with a team of invigilators all public and internal exams. Assessment Manager - they hold the personal details of students, for example; name, address, gender, home number and date of birth. They also keep a record of all the students and their transcripts. Significant Others - organising head teacher diary, arranging meetings, typing reports, memos and letters. They also produce newsletters among other things. ICT in Cotham MIS upgrades, availability and troubleshooting, server and network services includes equipment, switches, wireless technology, cabling etc. they also deal with day to day hardware and software support to all users, staff and students. ...read more.

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