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How the management style of J Sainsbury affects its performance and operation and helps it to meet its objectives.

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Introduction

How the management style of J Sainsbury affects its performance and operation and helps it to meet its objectives. J Sainsbury has a tall organisational structure and has an autocratic and democratic management style. The management style of J Sainsbury helps it to meet its objective, which is: "Is to be the customers first choice in food". By the way that the managers make the entire key decisions about the supermarket with the help of staff members. The managers collect the necessary information needed from the members of staff from a survey given to workers annually, so the staff are helping the managers decide what types of areas within the supermarket need making decisions on and the managers will make the decision and also consul the staff members, to tell them the decision that has been made. ...read more.

Middle

This helps the performance of J Sainsbury by the way that all the staff are doing different types of jobs in the supermarket, and I also think that the staff are influenced to do their job by the schedule made for the staff and they have to meet certain standard to complete the tasks they do to ensure that the supermarket is a suitable environment for every single one of their customers (for example make that there's enough working trolleys with the cots in for babies, ensure that all the food is displayed neatly and in the correct section). The managers also have to do the books for the business everyday, this helps the manager to keep track of the sales and returns made each day, the books also help the manager to set aims for the staff each day to ...read more.

Conclusion

I think that this also helps J Sainsbury to meet its objective, because the customers will feel like they are treated with value by the members of staff at J Sainsbury, and due to this they will go to J Sainsbury regularly to do their shopping and even recommend it to their family/friends (potential customers) so J Sainsbury has attracted other customers through their customer service. Overall I think that the management style of J Sainsbury is of a good standard because everyone in the business has a say about the decisions that are made, and also everyone (staff and customers etc) is respected regardless of their background. The management style also has good strategies in meeting targets and providing a good customer service. ...read more.

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