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Human Resources- Employing and maintaining staff

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Transfer-Encoding: chunked Human Resources- Employing and maintaining staff Human resources is a department which is a key component for any size business as it?s responsibilities affect the whole business The main responsibilities of the Human resources department can be split into 4 areas, Employing and maintaining staff, Training for new employees, Procedures, laws and legislation and Providing a safe working environment. The recruitment process is important: because it ensures that everyone in the business follows the same procedure . The best possible candidate is hired and reduces the risk of hiring a unsuitable candidate , saves further recruitment costs . Makes sure money and time are being used efficiently and effectively . The Recruitment process : the steps involved in finding and appointing new employees A vacancy arises Vacancies occur in a business because of maternity/paternity, death, retirement , dismissal , promotion , expansion . A job description is written or revised based on the job analysis . Job analysis ? to see if it?s necessary or can be shared by other employees . it allows HR to become ware to any changes that many need to be made in the job description . They do this by reviewing the job . This is important because it makes sure the job description is correct and includes all the responsibilities/tasks , so you can get the best possible candidate . A person specification or job profile is written Person specification ? skills/attributes of the person (eg communication, the ability to work as a team , hold a driving license ) / Educational and vocational qualifications , such as GCSES and NVQS . This is to eliminate people that wouldn?t be suitable for the job , this saves money and time . it is important because it makes sure you don?t get the wrong candidate , ensures you get the best possible candidate . Serves as a measure which the applicants can be judged against . ...read more.


High levels of labour turnover will indicate a problem within the business , HR will look at the main issues and take steps to address them . Low levels of labour turnover will indicate that the business is keeping it?s employees satisfied or that unemployment is high so fewer people are leaving for other jobs . To identify issues HR will carry our exit interviews so they discuss with the employee why they have left the business , and if HR can do anything to make them stay or improve the business for the future so this does not reoccur . Grievance HR must design and set up this the grievance procedure , they must ensure the process allows complaints to be dealt with quickly and fairly . This must ensure all staff have access to this . This is important so both the employer and employee are satisfied . Ensuring employees are trained as necessary in accordance with job role and business procedures The importance of training It is important for a business to train all its staff so the employees know how to operate in house systems such as operating tills. Also to make sure the business is remaining competitive and keeping up with customer requirements such as learning how new styles and cross selling. The staff need to be aware of the companies polices affecting legalisation , and health and safety . This also motivates staff as they can now operate efficiently. They will also have the same training as the rest of staff so they won?t feel left out and unmotivated . If the employees are motivated , they will give better customer service . This makes the business more competitive as the customers would go to their business over a competitor with bad customer service . This would allow the business to make higher quality goods and sell for higher prices . ...read more.


The employee needs to ensure it?s own safety by working and behaving safely in Primark . An unsafe working environment can lead to a bad reputation to customers , this will cause a sales loss . A bad reputation can also put off potential employees , the recruitment process is time consuming and expensive so it is necessary that Primark does not limit the candidates . There is an accident book, which must be completed every time an injury occurs whether is it a minor or major injury . Every time a visitor enters the business , they must log on a visitor book . In the case of an emergency such as a fire , everyone must be evacuated and the business needs to know if everyone is safely out the building . If a visitor did not log onto the book , the business would be completely unaware that there person was there. In a visitor book , there are a few sections to fill out , this can vary business to business . Most often your name , reason for being there and who you are there to see and proof of identification are required . This is important as it makes sure no one at the workplace is put into danger . Fire safety is important when trying to make your workplace as safe as possible , this includes carrying out a fire risk assessment of the premises and reviewing it regularly , as well as telling staff of any risks you may find . Appropriate fire measures must be put in place and maintained , this includes a plan for emergency . All staff must receive fire safety instructions and training . All staff must be trained on a certain type of equipment before they use it . This is important as this reduces injuries , and if they are taught how to use it correctly they can work faster compared having to figure it out by themselves. ...read more.

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