• Join over 1.2 million students every month
  • Accelerate your learning by 29%
  • Unlimited access from just £6.99 per month

Organisational structure + job roles

Extracts from this document...

Introduction

Organisational structure + job roles Why organisations need some type of structure? All organisations need some type of structure to operate productively. Even a small firm will have specific job roles for the staff, so there may be a general manager, along with technical experts and others responsible for sales and accounts. An Organisational structure shows all the different job roles and it also shows who is responsible for who (chain of command). Organisational structure shows the span of control. Span of control means how many people a person is responsible for. It lets all employees know who their line manager is - businesses need to know this in order to operate efficiently. Organisational structures are usually shown on an Organisational chart. There are 3 main types of structure: 1. Flat structure This is an example of flat Organisational structure. A flat structure usually has 2 or 3 levels and the chain command is frequently short in a flat structure. The advantages of a flat structure are highlighted below: * Easy to make decision * Communication is easier * Owner or manager has greater control over the staff * Owner or manager will know what is happening on the shop floor * Staff tend to have more independence and job flexibility We usually see a flat structure in smaller organisations with few employees. ...read more.

Middle

They produce paper work for employee's wages and a balance sheet. They also sort out the profit or loss accounts that company has made. The finance department is also responsible for paying local authority business rates. Sales and Marketing: This department is responsible for selling products or services. Marketing department is responsible to get views and feedbacks of customers. They do a survey to find out customer's views and feedbacks, they ask questions directly and give out comment cards. Marketing department carries out market research. In market research they find out that which product are sales growing and how they can maintain this, And which product are sales declining and how can they renew interest. Human resources (HR): Human Resources deal with the recruitment of new staff. The recruitment process involves the training and induction of any new members of staff. Human Resources are also responsible for health and safety. This department evaluate all the application forms and pick-up the members who are suitable for the company. HR will inform the candidates that have been short listed for an interview, and then the department will inform the candidates by phone or letter. Job roles: The organisational structure will also show the job roles within the organisation. These job roles can be categoriised into these key job roles: Key job roles: * Managing Directors * Directors * Managers * Supervisor * Operatives Managing Director: The role of a Managing Director (MD) ...read more.

Conclusion

The store manger is responsible for 5 checkout staff, 8 shelf stacker, 1 delicatessen assistant, 1 home delivery officer, 1 cigarette and lottery assistant and 2 warehouse/ storage officer. The store mangers total span of control is 19 staff. The current organisational structure is more complex because although it still has a short chain of command and is a flat structure it is far more complex as there are more employees and more job roles. Personal Attributes: Personal Attributes are the personal qualities that different people have which they bring to the job. All job roles don't require same personal attributes, they required different personal attribute such as: Personal presentation: Personal presentation depends on the appearance of each employee and their personal hygiene. This is important whether or not there is a related policy or dress code. Verbal communication skills: All employees' needs to communicate with other people from senior managers to their own colleagues within the organization, as well as external customers and contracts this is why verbal communication is important. Written communication skills: It must be clear to read so that messages can be clearly understood, Spellings are not missing from emails or errors and all communications sent externally gives a good impression of the organisation. ?? ?? ?? ?? Suhaib Bashir Unit: 5 people in organisations ...read more.

The above preview is unformatted text

This student written piece of work is one of many that can be found in our GCSE People in Business section.

Found what you're looking for?

  • Start learning 29% faster today
  • 150,000+ documents available
  • Just £6.99 a month

Here's what a teacher thought of this essay

3 star(s)

This is a straightforward and clear description of organisational structures. The functional areas could be greatly expanded and related more closely to the case study the writer has briefly examined

Marked by teacher David Salter 12/02/2012

Not the one? Search for your essay title...
  • Join over 1.2 million students every month
  • Accelerate your learning by 29%
  • Unlimited access from just £6.99 per month

See related essaysSee related essays

Related GCSE People in Business essays

  1. Marked by a teacher

    Sainsbury's organizational structure.

    5 star(s)

    Due to fast flow of communication it is easier and clear between each layer. This when decisions are made they will be specific to order instructions. Strengths of Sainsbury's structure * It gives them a greater sense of unity and purpose as they can see themselves as members of a team.

  2. Importance of business mathematics in management.

    Investigation is carried out on population. A population is the entirety of people or items (technically known as members) being considerate. Thus, if a company wanted information consist of all the jobs started in the last calendar year say.

  1. Job roles within Asda.

    A-levels * 6 A*-C grades at G.C.S.E As a benefit of being the Customer services manager Ben Adams gets discounts when he shops at Asda. Market research manager The Market research manager Ian Roberts is responsible for everything that goes on in the Market research department one half of the

  2. Functional Areas of Tesco

    in areas such as the usage of it equipment and electrical equipment. * Security - it may involve day-to-day support for security staff. The Operations Function. Tesco just simply have to have resources. These include buildings, land, people, equipment and materials.

  1. Job roles within Asda.

    why Ben Adams also has to try and get his team to make a sale.

  2. Recruitment and selection process for Boots.

    The next stage would be to reduce the applicants to a number which is small enough to invite to an interview. This process is called short listing. A letter of application is just simply a written or word-processed letter asking for the job and explaining why the applicant is suitable for the job.

  1. Organisational structure Rolls Royce is a technology and global leader. They employ 35,200 people ...

    A role culture is adopted in Rolls Royce Group. Role culture is typically for a large organisation like Rolls Royce. It defined job roles clear to all the employees in the Rolls Royce group to carry out. A number of functions are divided in the group such as: HR function, research and develop function, financial function etc.

  2. The relationship between management theory and practice.

    The first great advantage which scientific management has over the management of initiative and incentive is that under scientific Page 2 management the initiative of the workmen - that is, their hard work, their good will, their ingenuity - is obtained practically with absolute regularity, while under even the best

  • Over 160,000 pieces
    of student written work
  • Annotated by
    experienced teachers
  • Ideas and feedback to
    improve your own work