- Employees
For my shop I will have to run I will have to higher staff, there are different types of staff I could higher:
Temporary workers- This is where I would higher staff just to complete a certain task.
Part time workers- This is where I would higher staff who just work a certain amount of hours are counted as part time.
Short term contract- This is where I would higher staff only for a short amount of time, like 6 months then I after the 6 months I can dismiss them, or renew the contract.
I will use part time staff, as they will be very flexible, also as I will be working in the shop I will only need staff for some of the time.
There are many different methods that can be used to advertise a job. Newspapers are the most common means of advertising; if you are looking for people to do any job nearby then the local paper is best. If you are looking for a senior manager for a national company then you would use a national paper. There are also jib centres, or advertising in a local shop window.
I will advertise in the local job centre, and the in the window of my cafe. This is because in a job centre the advert will be seen by a number of people who are searching for a specific job. I will also use my shop to advertise so that I can attract people from the Wetherby area.
The most common method of hiring staff is by using interviews. This is where applicants are short listed, and then asked for a interview. After the interview certain applicants are asked back, and the best is selected.
The method of hiring that is would use is interviews. This is because this is the simplest and easiest method. An interview would give me some idea of what the person would be like if they worked in my shop. I will then have the applicant for a trial period to see if they are suitable. If they are then I will hire them.
The rate that I pay my staff will depend on:
- length of training, if I have to train the staff for a long time they may have a low wage for some time to pay for the raining
- Qualifications, the more qualifications that a person has then it means that you normally pay more.
- Type of job, if the work is manual then the pay rate is low, but If the work is non manual then the pay is higher.
- Work conditions, if the person is working in very comerfterale places then the pay mat be higher.
- Trade unions, if the worker is part of a trade union then they may sometimes get a higher salary.
Also when deciding on what rate I am going to pay my staff I will have to think about the minimum wage. The minimum wage is £3.60 a hour, which is the lowest amount I can pay. If I pay a higher rate then my staff my feel more valued.
The method of payment that I will use is based on the type of the job. If the person that I hire is qualified to carry out televisions repairs, accountants, or any thing else of use then they will be paid more. I will pay £4- £4.50, and I will not offer commission. This is because people do not like sales men who work on commissions. I will pay my self with what is left from the profits. This means that if I am doing very well then I will have a higher pay, and vice verses.
The following table shows more specific details regarding the Notons workforce.
- Quality Assurance
Notons will be committed to serving safe, quality food to every guest, at every meal, every day. We need a Quality Assurance/Product Safety Program that meets the challenges of food safety in today’s world of food related illnesses and food sanitation concerns.
Employees will be trained in safe food handling by attending an in-depth Food Safety Training Program and passing a nationally recognized food safety certification exam. All new employees participate in a "Safe Food Handling" orientation and are provided on-going food safety training.
Quality Assurance representatives may carry out unannounced inspections that evaluate the cafe’s food safety practices, safe product cook temperatures, equipment condition, cleanliness, food safety monitoring processes and other key factors. Restaurant management and crews will be evaluated on their food safety knowledge, product-handling practices and compliance with standards as observed during the assessment.
Notons will use a combination of hand washing, gloves, food utensils and sanitary practices to promote safe food handling and preparation, especially with ready-to-eat foods. We determine which of the following methods of protection is best for each restaurant application.
- Wearing gloves for preparing and handling certain uncooked products to minimize the risk of transferring bacteria, which may be associated with those products. We also require all employees to wear gloves over bandages on their hands.
- Using tongs to safely transfer all raw meat products for cooking.
- Using hand washing as the appropriate safeguard for preparing most ready-to-eat foods. We strictly enforce our hand-washing policy, since hand-washing is the most effective measure in preventing the spread of diseases.
- Business Legislation
Notons will use quality products that meet or exceed safe food and product requirements established by law.
We will provide our employees with information required by law about materials in the workplace that require extra caution. All chemicals used in the workplace must have applicable federal and state regulatory approvals for food facility use and are required to be used according to label instructions, precautions and procedures provided by the manufacturer.
Our restaurant must be in compliance with environmental laws affecting air quality, water quality and waste management.
These are laws that are passed by the government to help protect people, and the local area or country. In the UK there are also laws that protect the consumer, this is because it is easy for the customer to be mislead.
The laws that effect Notons must comply with are:
1968 Trade description act- This stops a business from supplying false information about a product intentionally.
1974 Consumer credit act- This means that when people take up a credit agreement they get a copy of it. This is so that they can see how much they have borrowed, over how long, and how much interest they will pay.
1979 Sales of goods act- This is a very important law as it makes it does not allow:
- The selling of faulty, dangerous products
- The selling of products that are fit to use for the required task. This means selling a wood glue to a person who wants to glue plastic
- The selling if products that do not do what they are clamed to be able top do
1987 Consumer protect act- This stops people from using misleading pricing claims, e.g. saying a product is at a reduced price when it is at the same. It also makes the supplier responsible if faulty goods are sold then the supplier can be sued for the cost of the damage caused.
These are the laws that I must comply with when selling goods but there are also other laws. These laws ate here to protect the employees from unfair treatment at work. Employees are protected from:
- Discrimination
- Poor working conditions
- Wage protection
Discrimination
The laws prevent there from being unfair discrimination at work. They can not discriminate on the basis of:
- Disability
- Age
- Religion
- Race
- Gender
The laws that were passed are:
- 1975 Sex discrimination act- This stops discrimination on the basis of gender, or marital status.
- 1976 Race relations act- Thus stops discrimination because of race.
- 1944 Disabled persons employment act- This applies to large firms over a certain size, this act means that 3% of there work force are registered as disable.
Working conditions
There laws that stop the miss treatment of the workers. The makes it the law for a worker to have:
- Breaks when working very long shifts
- Provide safe, and clean working conditions
- Provide a workplace that is of a reasonable temperature
- Provide cleaning facilities and toilets
- Protection from dangerous machines
Wage protection
This gives the worker the right to be paid for the work that they do. This also gives the employee the chance of a contract of employment. This contract states:
Job
Wage rate to be paid
When they will be paid
any deductions that will be made
That the minimum wage is paid
I must comply with all of the laws that I researched into. The consumer protection act guarding against the selling of faulty goods would be wholesalers responsibility. This is because I would be buying from them. To protect the employee I will make sure that my cafe has a good working environment as I would be working there.
- Tax/VAT
My business will not pay corporation tax because it is not a limited company. It will however have to pay income tax. I must complete a tax return every year as I am self-employed. As I own as business that will employ other people, I must pay income tax on the wages/salary I pay out.
VAT will also apply to my business. This is a tax on sales of goods and services and it affects almost every business transaction. Notons will pay VAT on its purchases and will charge VAT on its sales. If Notons receives more output tax from sales than it pays in input tax on purchases, it must pay the difference to Customs and Excise. If more input tax has been paid than output tax charged, Customs and Excise will refund the difference to Notons.
Certain goods and services are classed as exempt and no VAT is charged to the customer.
