In order for the different functional areas to stay in touch and be able to communicate internally, they make use of phones, intranet, announcements, and email. They have regular meetings to discuss areas of improvements and new targets or goals that may want to be altered. So Emni doesn’t waste time, only the head of department meet and then feedback to the employees. They also use bulletins, newsletters, and notices to inform the workers and give them some information to all the functional areas in a more faster and efficient way. This is also a much enhanced way of keeping the flow of communication running.
The different functional areas in Emni use email for a faster, internal way of communicating, however, the disadvantage of this may be that there is no symbol or sign to notify the employees that the emails are sent if you are not logged into the account. This is because many businesses use accounts that need passwords in order for them to read their emails. As a result of this some employees may not receive the messages that are urgent and the ones that are consequently the flow of the business.
Organisations:
Some Strategies have been put in place to ensure that the company has a clear organizational structure. Records such as customer records and supplier details are kept in powerful computer systems with large storage capacity. This helps keep the company organized and they will be able to get the information that they need more quickly. Back-up files are kept in case of queries, such as lost of data. Organization is a vital point in Emni because it helps them build their success. In order for a business to be organized, the line of communication must be clear. This line of communication is used so that the different functional areas can work together successfully. Team work is only achieved if the departments in Emni are cooperative. In Emni presentations are made for different areas and this includes presentations made by PowerPoint, DVDs, technology. Organization is vital for functional areas to work effectively because they must be aware of the changes and must agree to the decisions that are made within departments. In Emni there are timetables that are used to help manage the time of employees and allow them to be aware of the immediate changes. Emni can publish timetables on the computer which can be accessed easily and as a result will save employees time from changing their own timetables. This would make it easier for employees to update their timetables faster.
Rules:
Because of the size of the company and the number of employees, it is vital that strict codes of conduct are put in place for all staff. This is introduced initially at induction training and re-enforced later so that each employee is clear about their rights, responsibilities and obligations from the onset.
Rules are set in the business so that it can give a sense of direction and prevent the employees from doing things that are not expected of them. The rules and codes of conduct of Emni are strict because of the nature of work. These rules are communicated to each departments and employees before and after inductions. Emni could consider setting rules which are not hard to follow and could prevent employees breaking them or not complying with them.
Resources:
Resources are one of the most important aspects of the company. If resources are not adequate then the functional areas will be adversely affected. This requires constant investment in modern technology as well as providing on going training for staff. Resources are essential in a business and also in Emni’s, because without the resources no form of communication can be made and as a result the functional areas will not be able to work well. In order for different departments to work together these resources must be available and provided to staff for different reasons including:
- Providing training with technology
- Producing presentations to inform employees
- Producing brochures for the public and employees
Emni could invest in new technology to improve the training schemes. They should also provide funds which are available to the different departments to improve the areas in different ways of their choice, however to a limit.
Ongoing Monitoring and Evaluating:
As I have learned from the visit, Emni ensures the smooth running of the business on a day-to-day basis. Targets are communicated to all the employees in ways that are relevant to them. A business will monitor and evaluate the work of different departments to make sure that they are doing and achieving what they are expected to. Monitoring will help the business give them an idea of how they are doing. Each department in Emni’s will find this very helpful. Evaluating will also help different departments identify where they need improvements, and what needs to be done to improve them.
Discrimination:
No discriminations are made in Emni and as a result of this; the different departments can work together and have no problems at all, when they communicating with each other, or having a meeting. Different types of people of different ethnic groups work together and that’s how Emni try to avoid any discrimination. Emni should hold gatherings where different workers from different departments can meet other employees at Emni, because I think that this will help encourage them to work well with each other and will also help them get to know who they are working with.
Team work:
Team work was shown to be very effective. Since Emni has a number of different departments, meetings are held regularly between the heads of the departments. They share and discuss the information and development of the functional areas. This helps them create more coordination in the company.
Recommendations:
A number of recommendations could be suggested. The business would benefit from a better equipped conference room; this would mean that potential and existing shareholders would get a better impression of the company.
Managers of different functional areas need to put measures in place to promote more in-depth evaluation of their work leading to better outcomes. The business needs to be aware of ever-increasing customer demands for new innovative menus to compete with the other restaurants.
Conclusion:
To conclude I think that Emni’s work well together and have an effective communicating system and clearly set targets. As a result of this hard work, Emni restaurant are achieving what they want and are becoming more successful as time’s passing by.
Emni is a successful company with clear aims and objectives which are targeted and monitored regularly. The communication within the company is effective and this has helped sustain its strong economic position. The constant investment in modern technology has helped reinforce this position. Clear codes of conduct are put in place to ensure a safe and harmonious working environment.
A variety of methodology was used to gather this information. This included going to the business and the manager Mr. Hannan talking to us about the business and how they work as a whole. We also got to look around the restaurant and take a look at how Emni looks internally and externally. We also got help from our teacher who gave us some extra information, so that we can write this.
By Wahida Begum 11T
