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We visited two service centres, Guildford and Alton, as part of a school field study. When we were there, we made notes on the services available and asked people, using them, their opinions of the services.

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Introduction

Geography GCSE Coursework We visited two service centres, Guildford and Alton, as part of a school field study. When we were there, we made notes on the services available and asked people, using them, their opinions of the services. We have two hypotheses to prove either wrong or right, the first hypothesis is: " All groups of people have equal access to all services". This means that do all groups such as elderly, blind, wheelchair users and non-motorists have equal access to all services such as toilets, cash machines, bus stops and shops. Guildford In Guildford, we looked at seven services and rated them according to three different groups of people, Frail and Elderly, Blind and Independent wheelchair. Frail and elderly may have problems with long distances, uneven surfaces curves, bumps and steep slopes. The blind may have problems with bumps, uneven surfaces, kerbs, narrow pavements and crowds. Independent wheelchairs will have problems with steps, steep slopes and again uneven surfaces and high kerbs. We made this chart of the services and how good they are 1= poor and 5= Very good. Location Frail and Elderly Blind Independent Wheelchair A B C A B C D A B C D Bus stop 2 5 5 1 3 2 2 3 5 4 3 Toilets 5 2 / 5 5 2 5 / 3 / 4 Food Area 5 5 5 5 5 2 5 5 5 5 5 Main road 2 2 4 1 1 1 1 1 4 ...read more.

Middle

Library- The library was excellent for access, there was a slope and steps to get into it, the surfaces were even and carpeted with no slopes indoors, and there was also parking outside and lots of space for wheelchairs. Church- The church was quite good for access there was lots of room and it was close to the main shopping centre. But the pavements were uneven with lots of slopes and bumps. There was not much parking and no resting places outside. Alton We looked at different services and there accessibility in Alton as well. We looked at the services for the same three groups of people and rated them the same as in Guildford. Location Frail and Elderly Blind Independent Wheelchair A B C A B C D A B C D Sainsbury's 5 5 1 5 5 3 5 5 5 5 5 Library 4 3 1 3 1 5 1 4 4 3 2 Main street 5 5 1 5 5 4 5 4 5 4 5 Post Office 5 4 4 5 5 2 5 2 5 1 5 Toilets 2 2 4 1 1 5 3 5 1 1 5 Park 5 4 4 5 5 4 3 5 4 5 5 Barclays Bank 5 5 4 5 4 3 5 1 4 2 4 Sainsbury's - Sainsbury's is excellent apart from two problems. There are no places to rest, apart form one small bench. ...read more.

Conclusion

There were also complaints about the toilets, there are not enough, they are too small, not close to where you need them and shut too early. Conclusion I think that this hypothesis is true as well but not completely. From the services we looked at Alton was better for accessibility; this could be because it is a smaller town so the services can be worked on because there is less of them. However, because there is less of them this makes people want to shop out of town in places like Guilford because they cannot purchase the items they want or need. Evaluation I think my coursework has gone well and I have enjoyed doing it. I was very surprised by the amount of information we got on trip to Guildford and Alton; people were very helpful and did not mind telling us what the thought. I also have never looked at Alton so critically and I have found many small problems that wont affect me but mean that other people cant use the services I can. Fortunately this I quite rare but some services do not consider all groups of people. I think that my work could have been improved by looking at more services and more areas, I could have also asked more people from different groups to get a better idea of different peoples opinions. I could have asked people during the week and then at the weekend to get different peoples views, which may have been at work during the week. ...read more.

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