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Analysis - Rockin Beats is a music store which has two branches located in the United Arab Emirates. One branch is located in Sharjah and the other in Dubai.

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Introduction

Analysis Rockin Beats is a music store which has two branches located in the United Arab Emirates. One branch is located in Sharjah and the other in Dubai. The Rockin Beats store in Dubai offers: * Latest titles in pop, rock and dance * The expanding collection offers over 1000 CD's including live versions * CD's are digitally re-mastered for the best sound * Reasonable prices and special offers Rockin Beats has a total staff of 19 who are constantly working to provide the best service. The staff of 19 consists of 6 shop assistants, 1 sales manger, 3 sales staff, 1 accountant and 1 assistant accountant, 1 sound engineer, 1 purchasing manager, 3 cashiers, 1 storekeeper, 1 secretary and the chairman Mr Jason Smith. Current System In order to investigate the problem with the current system there had to be some research done, which involved interviewing the chairman, Mr Smith and the customers. Mr Smith, aged 42 has lot of experience in the trade and is constantly trying to make the store more profitable. His main concern seems to be the inefficiency of the system as it's a manual system. In order to increase the efficiency, the current system will have to be automated. At present, shop assistants are concentrating more on there manual work rather than giving time for customers. ...read more.

Middle

Good Need more spaces 46 4 The bar chart above shows that 46 customers (92%) think that the parking facilities are good. So this factor will not have to be considered as the customers are pleased with it. The results from the questionnaire show that a greater number of people want the check out process to be quicker. This means that the new system should contain a faster check out process, faster search facilities and the service of ordering music. The location of the store and parking facilities are fine according to the customers. The current system seems to contain a great deal of problems, which are: * Prone to errors as there are lot of human involvements * Information is stored in filing cabinets, making queries difficult * Processes are very time consuming and inefficient * Calculations have to be double-checked * Difficult to keep back up copies * Filing cabinets can get unorganised leading to errors and wastage of time Data Flow of the current system The hardware in the current system is a calculator, a typewriter and filing cabinets. These are very old and inefficient types of hardware used for processing and storing information. This system needs to be computerised in order to make it efficient and organised. A database can be used to create a system which is easy to understand, which means the staff wouldn't require much training, a basic knowledge in computers would be enough. ...read more.

Conclusion

* Password must be alphanumeric. This reduces the chances of being hacked. * The password must be changed every month to reduce the risk of hacking. * The customer comments form must be checked everyday in order to get the music wanted by the customer as soon as possible. * The anti-virus software must be up dated every two months to reduce the risk of new viruses entering. * When downloading information or software from the internet the 2 stand alone computers must be used. If a virus enters only the computer being used will be damaged, not the entire network. * The system must be backed up every month, in case of a system failure and information is lost. * Database must be updated as soon as new CD's arrive. * On the table 'Other Information on CD's', in the field 'Year' the validation rule must be changed in the month of December of each year. E.g. the current validation rule is that data entered must be "Between 1960 And 2002". In December this year it should be changed to "Between 1960 And 2003". Activity Log DATE ACTIVITY 10/01/02 Plan out the coursework 12/01/02 Interview chairman 17/01/02 Interview customers DATE ACTIVITY 19/01/02 Create certain tasks to be performed on the database 20/01/02 Create a list of hardware and software specifications 20/01/02 Create performance criteria 1 ...read more.

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