• Join over 1.2 million students every month
  • Accelerate your learning by 29%
  • Unlimited access from just £6.99 per month

BUSINESS COMMUNICATION

Extracts from this document...

Introduction

BUSINESS COMMUNICATION Businesses need to communicate with a range of different individuals and organisations. All the people involved in a business need to have access to suitable information in order to do their jobs effectively. A business needs to be co-ordinated so that the right things happen at the right time. Good communications are necessary for effective co-ordination between people and are extremely important in any business. It could lead to targets being achieved and everyone having a good understanding between each other. Communicating means passing on information, or receiving it from somebody else. The correct form of communication must be used or problems could occur if this is not done carefully. Here are some examples of what might go wrong: 1. Delivering the wrong items to a customer 2. Delivering correspondence on the wrong date or to the wrong address 3. Management using incorrect data when making decisions 4. Staff misunderstanding each other Communicating to different individuals and organisations can be done in various ways. Internal and External Communication Each method is used in a relative way compared to what the task is, whether it is internal or external. ...read more.

Middle

Confirmation of message being sent e.g. in cases when using e-mail or text messaging 3. Images and text can be included 4. Can be easier to read e.g. word processed letter 5. Complicated information can be read over until it is understood 6. Can easily be referred to when necessary Disadvantages include: 1. Sometimes no feedback 2. Takes time to process 3. Often requires extensive filing and distribution systems 4. Can be sent to the wrong destination e.g. wrong address or fax number 5. Can easily include mistakes such as bad spelling Methods of Communication through ICT include communicating through the internet, mobile phones, pagers, via fax or e-mail and video conferencing. Electronic information is rapidly replacing other forms of communication. Most large organisations use an internal networking system. Nearly all networks have an email facility, and this is used to send documents in electronic form around a company. Advantages include: 1. Documents for example can be sent as attachments via e-mail 2. Enables businesses to communicate with colleague who are mile way using video conferencing 3. E-mails and faxes can be received straight away and anywhere 4. ...read more.

Conclusion

PDA's are able to do a wide range of things such as, access the internet, email, word processing, spreadsheets and store telephone numbers and addresses etc so work can be done from anywhere. 3. Use videoconferencing, it may be expensive but a lot of money will be saved since it would not be necessary to pay for airfares, hotel accommodation or other travel expenses. Sounds, images can be sent via telephone links so it would just be like a face-to-face meeting. 4. When messages need to be passed on, make notes/memos so they are not forgotten and can be dealt with later by who ever it concerns. 5. Use Radio as a form or communication to broadcast information to the public. They could maybe broadcast it over a few leading radio stations as these would be ones which more people listen to. 6. Send adverts, leaflet, brochures and newsletters to customers on regular interval, so they are able know is there as any new changes, offers or activities / sessions they may be able to attend. 7. The use of word processing things such as letters, would be better than a hand written letter as it would be easier to read, and lower the chance of spelling, punctuation or grammar mistakes being made (most word processing packages come with spelling and grammar check). ...read more.

The above preview is unformatted text

This student written piece of work is one of many that can be found in our GCSE Communications section.

Found what you're looking for?

  • Start learning 29% faster today
  • 150,000+ documents available
  • Just £6.99 a month

Not the one? Search for your essay title...
  • Join over 1.2 million students every month
  • Accelerate your learning by 29%
  • Unlimited access from just £6.99 per month

See related essaysSee related essays

Related GCSE Communications essays

  1. Marked by a teacher

    Using ICT for Communication, Data, Commerce and Entertainment

    3 star(s)

    Data capture We are going to be looking at the effect of data capture on individuals and community?s; this includes digital camera, voice recorder, and scanner. Data capture: Data capture is when you capture a data with a camera or voice recorder, I use camera to data capture, or scanner when I need important work to be scanned.

  2. In this piece of coursework I will be looking at how Tesco uses ICT ...

    These loyalty cards hold the customers name, address and most importantly their purchase preferences. Because of these cards, Tesco can see what is being bought by their customers, every time they are swiped, what is being bought is recorded by Tesco and on the loyalty card so that Tesco can see what customers want.

  1. Comparing documents

    Coffee Control's title is "Coffee Control Memo" it is right aligned and at the top. It is bigger than all the other text. Wessex Waters title is just "Memo" it is placed at the top left corner and it is similar to Coffee Controls memo title.

  2. using ICT to communicate

    make much sense, everything should be given in a systematic order however a lot of text is all over the place, and there is no fixed place for anything. House style The colours which are used constantly are red and black.

  1. ICT in a business

    Make a Profit 5. Make Quality Product 6. Reduce waste and pollution to help the environment Technology helps with the presentations of the chocolates. It also makes things more organised. Makes the business more efficient. There are less people working so the offices aren't cramped. They employ less people so it helps with the profit.

  2. OCR GCSE Business & Communication Task 7 Report

    I wanted to realise the issues involved into making a successful logo and business prompts. I think I have successfully done this as I now know that every detail is important and professional and consistent pieces work better. This software I used was a good advantage because it allowed me freedom and structure into my work.

  1. OCR GCSE Business & Communication Task 5a Report

    Higher learning standards, better quality facilities, and a more in-depth will to learn as lead to the establishment of the office based opportunity. Clerical positions also offer high wages, which appeal highly to anyone wanting to establish a sustainable lifestyle.

  2. ICT Systems in Everyday Life: Your Local Community

    * How could this technology be improved or changed in order to meet the needs better? A big increase in the number of security cameras in an area is being planned following a study of their success in tackling crime.

  • Over 160,000 pieces
    of student written work
  • Annotated by
    experienced teachers
  • Ideas and feedback to
    improve your own work