Ict ocr unit 8 ao1

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8:  Technological Innovation and E-Commerce

I.T has had an impact on people’s lives for a number of years. All individuals are affected by I.T in their everyday lives.

The Internet: Internet plays a big part of the impact of I.T on people’s lives, internet can include, email, messengers, chat rooms and other aspects.

Email

Email is one aspect of the internet and in this section I will say what it is, how it is used, pros and cons.

People use email because it is very easy to send emails because all people need to do is choose who to send the email to , type the message and then click send. The main reasons that people use email are that it is very easy and the messages are delivered quickly. Another use of emails is that you can send one to more than just one person, this is useful because it means, if you need to send messages to a group of people you can quickly do it and send to different people at once. Another reason why people use it is that pictures, videos, documents and other files can be sent for free to any contact, this can be done very easily as files can be uploaded into the emails in a matter of seconds, this can be very useful because some people send pictures by text, however this costs money, but with email it is completely free, which saves money.

Businesses use email to send important messages, documents to people, they use email because they need these messages to arrive very quickly. Internet business use email to send receipts, delivery information, invoices to customers and orders to suppliers. A lot of businesses use email to contact employees to keep them up to speed with information, dates and general information. Businesses rely quite heavily on email because of the speed of message delivery, ease and simplicity. If businesses did not have access to the facility of email, it is very likely that they would not be able to function because they would not be able to send and receive the information, which they need to function.

Email can help people become organized because people can access address books, which people can input email addresses, phone/mobile numbers, home addresses, pictures and other details. There are also calendars which people can enter appointments, meeting etc into and also synchronize with mobile calendars which can be very useful.

There are a lot of email providers, some of these include: Windows live, Yahoo, Google (Gmail), Microsoft outlook, AOL and many more and all of these have millions of users which show how many people use emails and obviously they find them very useful because of the amount of email users.

Individuals use email, to keep in touch with friends, family and contact people easily, quickly and effectively, email is very useful for contacting people who live far away and for delivering messages that have to arrive quickly.

Email is being used more and more in people’s everyday lives. One example of this is that school are starting to contact parents by email, this is because if they have to close the school for any reason they can quickly alert parents, because of the ease of email, so more parents are getting email to participate in this service and they can just as easily contact the school with enquiries and general questions. Another example is emails from internet shopping these can include, invoices, online receipts, details of purchase and the consumers can contact sellers about their goods with questions about delivery, returns etc. Internet shopping sites require people to have email; therefore people are creating email accounts so they can use these sites so the users of email increase even more. All of these examples show how email can impact on people’s lives.

I asked a few people why they use email. The first person I asked said
"I use email as a substitute for writing letters and keep in touch with colleagues, former colleagues, friends and people I do business with.  90% of the work I do is now on email.  I find it particularly useful for keeping in touch with my family and friends as I know it is going to get there and, eventually elicit a response".

The second person I asked said “I use email, to contact my business colleagues, confirm dates of meetings and to deliver important information and I use email to do this because of the speed that the emails reach the contact and even though it might, take a while for a reply I know that the message will be delivered safely and sometime I will receive a reply email”.

The third person I asked said “I mainly use email to talk to friends and family and I like email because it is very simple to use”.

Advantages of email are that it is incredibly easy to send emails, you can send an email to more than one person, and you can easily attach files to emails and then send to any contact, you can use the calendars to keep organized, by using the contacts page to store emails, addresses, phone numbers etc. People can easily contact businesses, schools and generally anyone to deliver messages, questions etc. An email account can easily be created and with such a wide range of email providers there is a very good choice of services that each provides and they have different interfaces. The main advantage is that it is completely free and unlimited to the amount of emails that you can send.

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The disadvantages of email are some message deliveries are delayed and sometimes fail, occasionally servers could be down for maintenance so you might not be able to access your email, for shopping websites you must have email otherwise you cannot access them.

Email effects people’s lives because companies, schools etc contact people through email because of the ease, people use email for shopping online and they use it to keep in touch with others and like the ease and simplicity of email.

I.T also includes communication and this also has an impact on people’s lives.

Mobile Phones

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