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In this investigation I will report on the culture, management style and use of Information Communication Technology (ICT) in East Down Institute.

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Introduction

Assignment 2 In previous assignments I was asked to carry out a report on the type of organization East Down Institute (EDI) is and objectives and the functions of EDI. In this investigation I will report on the culture, management style and use of Information Communication Technology (ICT) in EDI. A culture of an organisation is best described by the values and beliefs of the people who are involved in the business. It is the way an organisation does things over time. Staff mainly will display the culture of the business in the ways in which they interact with customers, suppliers and colleagues. Decision-making and the way they are made show the culture of an organisation. There are many types of cultures that organisation may have * Power or Club culture - These types of culture is reliant of the owner or the personality of the owner, this is the person who will make the key decisions based upon these cultures. The organisation will only recruit like-minded people to run the business if there are people who do not share their views they will not succeed in the organisation. This sort of business with this culture will have a loose and informal structure. * Role culture or bureaucracy - These types of culture tend to have jobs that are more important than the person and can be done many people. ...read more.

Middle

Structure can affect performance by having a well-designed structure, which will motivate the workforce to work towards objectives, it will help the organisation to respond quickly to external changes, staff will be able to innovate which will be responsive to customers, with this decision making is quick and effective and having a well designed structure will improve business performance. Structure can affect performance by having a poorly designed structure, therefore there will be poor motivation and low morale around staff, there will be a lack of personal and professional development, there will be a low level of creativity and innovation, it will cause inappropriate delegation, it will cause decision making to be slow, the organisation will be difficult to organise and there will be a poor overall business performance. The East Down Institute has a well designed structure giving a good overall performance, staff are happy and well motivated meaning students will enjoy using the Institutes services. There is a link between structure, management style and culture. The institute has a hierarchical structure, which means it has many levels of management, therefore the management style will be formal and the culture will be based on routine procedures, which means decisions will be centralised and generally formal. The organisational structure, culture and management styles all affect how objectives are met. ...read more.

Conclusion

The staffs in the Institute use the Internet to access E-Mail to send messages to other lecturers or heads of schools; this is a very efficient and fast way for them to communicate. Through usage of the Intranet and Internet potential students can view courses and what is involved in that specific course, even foreign students who wish to enrol in the Institute can view from another country. Not all computers are one hundred percent efficient they may be fast but they can crash if not carefully looked after, networks can crash leaving the students who study computers with nothing to do and the Intranet unavailable to view. Due to the east down Institute having other campuses in the East Down area networks need to be connected on a wide scale, not every piece of equipment will work. When there is a number of users logged on the Internet connection speeds can be slow, which isn't very efficient. Communication levels will not work as fast, so staff or students will be held up. ICT funding provided over the last three years has enabled the Institute to provide a ratio of 1:5 computers per student and offer fast Internet access through a 2 Meg bandwidth connection. The Institute has also purchased a Virtual Learning Environment, which facilitates the development of online learning and in the future will enable students to access their courses from home. ...read more.

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