Produce a project involving the use of communicating and handling data.

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Rob Davis

Choice of Problem

For my GCSE I.T coursework I have to produce a project involving the use of communicating and handling data. I have narrowed my choices down to the following three. This is because I can easily gather all the required information to be able to complete my project:

  1. A database of all the patients in a dentist’s surgery
  2. Details of customers at a hardware store
  3. A leisure centre

The problem I have decided to solve is not the easiest of the three although as I have said I can easily access all the data.

Description of Problem

Currently there is a paper based file system. It is very time consuming and often leads to late nights at the surgery. This old system takes up a lot of time especially when the records are put back in the incorrect place. These brown envelopes take up a lot of space. This record system is very prone to fire attacks and can be lost easily if they fall out of their brown envelopes. Changing Addresses of patients is also a problem, as the records become very messy and tippex is the solution to overwriting old data. The files are stored in high piles in cupboards and when a patient comes to the surgery the records must be found to check the patient’s medical history etc. These files are difficult to replace and need to be updated which is difficult as it makes a mess of the paper. There are many hazards against the records, which include:  

  • Fire may destroy them
  • They may get stolen
  • As time goes on the paper could become fragile
  • They may get lost
  • Floods can destroy them

Investigation and Analysis of Problem

On a recent visit to the surgery in Wolverhampton I had a talk with the head dentist and his secretary about the problems they were experiencing. These problems were all due to the old paper based record system. I need to find out what information would be needed to store on a database.

  • Be able to create letters easily to send to patients reminding them of forthcoming appointments etc.

  • Send e-mails to patients who have the facility at home or at work.

  • A friendly user interface to help the dentists along (WIMP- windows, icons, menus, pointers).

  • The Head dentist says that he would need a relatively up to date but top of the range system as it is not necessary. A friendly user interface is absolutely essential as he is not I.T literate.

  • The dentist says he would need a relatively quick operating system and be able to access the Internet. He is not all that I.T literate so he would need a user-friendly interface.

  • The secretary says she would need to write letters about forthcoming appointments and store names and addresses of patients. She is very computer literate so a user-friendly interface is not essential.

Looking on this I have decided that a Local Area Network (LAN) would be the easiest solution to their problems. Three computers are needed for this network. There is one in each of the dentists’ rooms and one in the receptionists’ office.

When I talked with the head dentist it was agreed that some of the files were confidential and some could be accessed by anyone. Therefore the two dentists and the secretary would be prompted for there username and password when logging on.  

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Specification

  • A database on Access can store information easily. The secretary will store information such as Names, Addresses, Telephone numbers and problems the patient may have i.e. toothache.

  • After the database Word can be used to alongside Access to mail merge the document. This document can be saved, as extra copies may be needed

  • The Internet can be used to send e-mails to friends or colleagues. The dentist can join online chat rooms to discuss dentistry methods

  • Creating an Access database will make it easy to store confidential details such as addresses, as the ...

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