Their core business is to provide and sell documents to other different EDS companies around the world and the UK too. They also provide support and knowledge to EDS companies by selling their manuals and documents.
What this organisation and company do is they provide IT services to the Government sector and also to the Private sector. These IT services include Consultancy, which is a person providing professional advice also to outsource services, which means to get goods by a contract from an outside source. Also they have computer services and telecommunication services. A telecommunication service is communicating over a distance using cable, telegraph, a telephone or broadcasting.
The ways that this business uses ICT is to provide computer solutions to other companies and also the whole organisation is based on ICT using desktops and laptops. This organisation has aims in which to be successful and be at their best. One of their aims is to provide computer solutions to other companies. To provide computer solutions to different companies around the world they use ICT to help them ad find information too. The company also has needs to be even more successful; these needs are also to provide computer solutions to other companies. This is one of their needs because they want to solve more and get more solutions.
This organisation has purposes for using ICT. They use it for communication such as email. The email program they use is Outlook express 2000, but their email address is given to them by their organisation. The organisation supplies them with an email account because so they can send emails within their organisation from person to person. They also use email to communicate with other people and also to communicate with EDS customers by sending emails and receiving emails too. Sometime they use email to process letters to customers to inform them about something important or sometimes not necessarily important. They also use hotmail for outside use and to keep in contact with their friends and families. The only email account, which is given to them, is the outlook express 2000 but the hotmail account they have to make themselves. This organisation sometimes runs out of supplies so they need new supplies and so they use email to process their orders or by using telephone. They use telephone because they tell the supplies what they need and they take their orders and whenever the order is ready, it will get delivered to the company by either post or special delivery.
This organisation also uses a Fax machine, which they use to send hard copies of their documents and also to keep a copy of their manuals and documents too. To send and receive their copies, the fax machine has a number which first they copy their work and send it off using a phone number which is linked to the other customers fax machine, when the work is sent it takes a while for the work to be printed off from the customers fax printer. This is a good way of keeping in contact with and sending information to other EDS customers.
Another purpose for using ICT is for information. They use the Internet to get information about their organisation. They also use the Internet for accessing email through hotmail, to use the Internet they need the Internet line and without it you can’t use the Internet. The Internet modem they use to connect to the Internet is called Internal modem. Lastly they use Internet for getting latest information on their customers. They also use mobile phones for contacting each other and their mobile phones are given to them by the organisation.
Finally, a purpose for using ICT is for functional jobs. This company uses manuals to help other customers. This involves ICT because they use Microsoft Word, which is a word processing program, and this helps them because they use this program to type up their manuals. Another purpose for using ICT is purchasing these include buying more supplies for their computer and laptops such as new keyboards, mouse, computer monitors, hard drives, paper for printing out some documents or other important work, mouse mats, laptops, so if a customers laptop breaks or gets damaged then they replace them with anew one, some storage devices such as disks and CDs in large quantities and headphones too.
Lastly they use ICT for finance. They use ICT for finance because they need to keep a track of their budgets and their budgets are kept and stored using a spreadsheet like Microsoft Excel. They use Microsoft Excel because it is easy and you can use formulas to do quick calculations and so this doesn’t take a lot of time and also it sorts Data into numerical order and sorts Data in alphabetical order too. They also produce charts to show how their company is doing, the graphs they use is pie charts, bar graphs and scatter graphs.
