The purposes for which ICT is used
ICT is used in many aspects to ensure that the cinema runs smoothly and efficiently. ICT is relied on for communication purposes. E-Mail is used so each branch can contact other branches and also contact suppliers and Head office. When the cinema need to order products for the refreshment counters the order is typed up and sent as an attachment so the order can be completed quicker and efficiently.
The company’s website is used to promote the films that are showing within the local branches and the times of the screenings. The website also features a branch locator where you can find your local branch. The company also provides reviews of films and forthcoming movies. Here are some snapshots of their website:
Warner Villages website which can be found at
(The home page)
(Branch Locator)
(Information on Watford Branch)
Letters are word processed for customers as well as posters and notices about forthcoming events in the branch. Telephones are used to communicate to with others internally and externally. Telephones are also used so customers are allowed to use the credit card booking facility to save time queuing when they arrive at the branch.
ICT for informational purposes is used to create a database system to store sales details providing performance information so daily profits can be recorded and compared to other days takings or to be compared with another branches takings for that particular day or week. It is also the same database that shows the availability of seats when purchasing tickets at the Box Office and also online.
ICT is used in the functional departments of the branch. These include; sales, purchasing, operations and finance.
The sales department rely on a local PC network, which is used to process cash/credit card sales and to print tickets. A separate local PC network is used to process food/drink sales from the refreshment counter and also print out a receipt. When credit card bookings are made over the phone a Wide Area network transmits the credit card sale to the branch almost instantly.
The purchasing department use an office network PC which is only set up to word process letters and order forms to the suppliers. These computers are not required to print out tickets or receipts.
The operations department is currently using a networked PC. The specification of this PC is as follows... Intel Pentium 4 2.53GHz Processor, 256Mb DDR RAM, 80Gb Hard Drive, 16x DVD-ROM, 48x CD-Rewriter, 64Mb ATi Radeon 9000 Graphics, 15 inch TFT Monitor, Windows XP Home Edition, MS Worksuite 2002, Word 2002 & more, This is used to set up the weekly film schedules for the Box Office. In some of the other Warner Village branches the digital projection of the films is being used. This high tech modern ICT equipment is not set up in the Watford branch yet. It is planned to be installed in the future.
The finance department have the branches budgets forecasted and also monitored by a spreadsheet. The sales of the branch are recorded and totalled via the sales ICT systems. The finance department also produces the payroll; they hold information about the staff and their wages on a spreadsheet, this is produced on Microsoft Excel. They are also required to print pay slips for every member within that branch.
Created by Samir Khan 10ATs – ICT Coursework