The problem is that a company has requested that it have a system to store the names and addresses of people it contacts through its telephone support service.

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GCSE ICT - Database Project

Identify

The problem is that a company has requested that it have a system to store the names and addresses of people it contacts through its telephone support service.

This has been requested by a company called “dataManage”, who provide computer software to individuals and also data retrieval systems. They say that they have to be able to quickly retrieve data from a database and access user’s information.

They want a system that can give the support assistant a list of people they are likely to be contacted by, and be able to modify the information about the user quickly, should it be needed. The aims of this project must be that it is:

  • Easy to use and fill in forms and easy allocation of data.
  • It should follow a simple design that follows through and makes it easy to read and understand.
  • It should have a simple way of transferring data to the form that is to be printed, and clear instructions on what data to put in what placem
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Analysis

A company called “dataManage” has contacted me. They whish to have a system made that can manage all their customers phone numbers and information about them.

To make this, I will be using just a computer and printer. The name of the item of software I will use for this project is Microsoft Access.

ICT is the best way to manage their project as it is has the ability to retrieve information quickly and easily, as well as being able to store great amounts of data in a minimal space, whilst also having the data accessed by multiple ...

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