• Join over 1.2 million students every month
  • Accelerate your learning by 29%
  • Unlimited access from just £6.99 per month

The problem When the company comes to do its yearly tax calculations the paper based system fails (files are incorrect and even lost) this causes a lot of stress

Extracts from this document...

Introduction

1: Analysis 1.1 Background and identification of the problem D.J Roberts Tiling is a small company based in Rayleigh. It specialises in wall and floor tiling. There are three employees that the company currently has (Mr Roberts (owner and managing director) Mrs Roberts (accounting) and myself (ICT expert)) Customers can call up and arrange a time for Mr Roberts to come out and measure the job and give a quote on the labour prices and material costs. Some customers would prefer their job to be finished as soon as possible. These customers can pay an extra cost to have their job carried out on a Sunday or bank holiday. D.J Roberts Tiling need to keep records of past customers as well as their invoices. This is required so that mail merge type letters can be sent to all the customers informing them of new offers. Also so reminders to pay the bill can be sent out The company goes through a few busy periods and a few not so busy ones. Towards Christmas there are more requests for jobs and after Christmas not so many. ...read more.

Middle

He records the measurements in a book which is kept in the office. When he gets to his PC he uses a pre-made template to type them out a quote. This is then sent to the address that the viewing took place. If the customer wants to take the job the customer again calls the company and talks to Mr Roberts to arrange a time for the call out to take place. The details of what job is carried out when are stored in a second book kept in the office. Materials that are used in the job are usually obtained by Mr Roberts through an old work friend. There are no records kept by D.J Roberts Tiling other than how much all the materials cost the company. Once the work has been completed Mr Roberts Invoices the customer with all the details that the company holds about the customer on it. Two copies of this invoice are made one for the customer and one is archived by D.J Roberts Tiling. If a customer after this stage has not paid reminders are sent out and are kept in the same file as the ones held about the customer. ...read more.

Conclusion

Can you give me any detail on what the current system is? _____________________________________________________________________ _____________________________________________________________________ 2. If you're System were to be computerized what extra features would you like to be included? _____________________________________________________________________ _____________________________________________________________________ 3. Will you be using the system to enter the data as well as Mrs Roberts? _____________________________________________________________________ _____________________________________________________________________ 4. What information is currently stored about the customer? _____________________________________________________________________ _____________________________________________________________________ 5. When will the data be updated? _____________________________________________________________________ _____________________________________________________________________ 6. How are the Materials ordered for a customer's job? _____________________________________________________________________ _____________________________________________________________________ 7. Will there be any other method of collecting data other than the use of quotes and invoices? _____________________________________________________________________ _____________________________________________________________________ 8. How many records do you enter on a weekly basis? _____________________________________________________________________ _____________________________________________________________________ 9. What calculations do you use to get your final total? _____________________________________________________________________ _____________________________________________________________________ 10. What data do you save? _____________________________________________________________________ _____________________________________________________________________ 11. How often does D.J Roberts Tiling store its data? _____________________________________________________________________ _____________________________________________________________________ 12. What is the current hardware and software you use? _____________________________________________________________________ _____________________________________________________________________ 13. Will you need any passwords or other security measures? _____________________________________________________________________ _____________________________________________________________________ 14. Are there any other problems I seem to have missed? _____________________________________________________________________ _____________________________________________________________________ Thanks ?? ?? ?? ?? Lee Roberts ...read more.

The above preview is unformatted text

This student written piece of work is one of many that can be found in our GCSE ICT Systems and Application section.

Found what you're looking for?

  • Start learning 29% faster today
  • 150,000+ documents available
  • Just £6.99 a month

Not the one? Search for your essay title...
  • Join over 1.2 million students every month
  • Accelerate your learning by 29%
  • Unlimited access from just £6.99 per month

See related essaysSee related essays

Related GCSE ICT Systems and Application essays

  1. Creating a computer system.

    Products and new stock must be added easily 7. The system should allow the user to print invoices, stock lists, balance sheets and monthly charts and sales tables at the click of a button 8. There should be a menu, which enables the user to access, the balance sheet, invoice, monthly chart or the stock table at the click of a button 9.

  2. Create an IT system for my karate club.

    for post code there must be seven boxes 2.8 Tools and Techniques 2.9 Design Design for tables To be able to complete the computerised system for the karate club, I need to set-up the details of the members in the form of tables.

  1. The system chosen for this application is the computerised system. This computerised system works ...

    e) Reliable. The operating system should be stable. It should not give too many errors and it should have good capability. f) GUI Interface. This means that the software should allow the user to see clearly and distinguish clearly by adding colour and graphics. g) It should be support real time processing and also batch processing.

  2. This company specialises in cosmetics and started in 1996. Therefore the company is still ...

    Current stock level 7) Action 8) To order 9) % Discount 10) Saved 11) Rank order Output information Previously the discount was checked manually, and the purpose of the spreadsheet is to provide the sales director with a way to check what discount can be received and which stock is receiving the most discount.

  1. Travel Agent Database - Effects of New System The new system will affect ...

    The company has to spend a lot of money to buy a computer for every single employee. The system looks more professional and it stores data in a presentable and informal way. It could a lot of time for employees to get adapted to the system.

  2. Planning a system to handle school records.

    I will use these throughout my project to check that I have satisfied the requirements of the user. Objectives: > General objective: * The system must adhere to the working of old system whilst computerizing as much as possible. * The system should be automatic as possible, reducing the need of user intervention where possible.

  1. ICT AQA 2006-2008 Problem 2, Theme Park Software

    There are limited resources I can use to recover data in case of loss. Intricate to use (all functions may not be known) MS Excel My second choice was MS Excel, it has numerous advantages and disadvantages, my main reason for considering this programme, was the fact that it was

  2. Computer Studies Past paper definitions

    listed converts whole program before execution/in one go converts source code to object code [2] (c) handshaking exchanging of signals to establish communication between two devices/computers e.g. printer and computer, modem and computer [2] (d) technical documentation documentation to ensure that the system can be maintained/updated/altered/ developed/upgraded trouble shooting/correcting errors/correcting

  • Over 160,000 pieces
    of student written work
  • Annotated by
    experienced teachers
  • Ideas and feedback to
    improve your own work