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Communications barriers - "My shortcomings as a listener and how I plan to overcome them"

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´╗┐Title: "My shortcomings as a listener and how I plan to overcome them" Introduction: ?The principle of listening, someone has said, is to develop a big ear rather than a big mouth.? -- Howard G. Hendricks ?It is the province of knowledge to speak. And it is the privilege of wisdom to listen.? --Oliver Wendell Holmes When people think about communication they usually focus on the ability to send the message. It is important to note that the ability to listen or to receive the message is just as important. Listening is a skill that needs to be developed; it does not just happen without effort. Listening accounts for half of the entire communication process. When listening to another person or reading another person?s message, it is important to evaluate where it is coming from. Is the subject matter important to this person, or is it a casual message? Does the sender have any background experience that would shape their beliefs and expectations? We should be able to draw some conclusions in the beginning, but do not let them overshadow the information that we are collecting. ...read more.


We can stop the speaker and question the meaning of a word. Doing that too often also becomes a hurdle, of course, but if we suspect that the speaker's usage of the word might be slightly different, we have to take time to explore that, before the difference leads to misunderstanding. Studies reveal that most people spend as much as 90 percent of their working life in one of the four modes of communication: speaking, reading, writing, and listening. Of these four modes, we devote over half of our time to listening. We spend about 30 percent of our time listening to mass communication media and about 25 percent listening to other people. Clearly then, listening is a critically important skill to master. In order to become a good learner, one needs to become a good listener. We may be surprised to know that hearing and listening is not the same thing. One could say that good hearing is the foundation of good listening. Listening is a specialized form of hearing, and is the primary function of the ear. Hearing is a passive process. ...read more.


Also the other more effective approach is to encourage the speaker to supply missing context or examples by asking him open-ended questions. Asking open-ended questions when listening is generally more effective than asking closed-ended ones. One should remember that the listeners are also a part of the conversation. The listeners must give their feedback at the end of the conversation. If we are not clear what our boss is expecting out of we, or what we are actually supposed to do, please ASK. Don?t hesitate, ask questions. Don?t hide our queries, ask and clear our doubts then and there only. our boss will only feel happy if we share our queries with him. Effective leaders and influencers master the art of listening, and they understand that people want to be heard. In our fast-paced world, active and empathetic listening is a rarity, and it's not as simple as it sounds. Even if we know how to listen, we often don't for a number of reasons. Listening barriers can prevent effective listening if they aren?t understood and managed. Benefits of Active Listening: Respect and Trust Enhances our Relationships. Conflict Resolution Cultivates positive work environment Wins friends Confidence Reduce negative assumptions. Finally, we need to remember this: the more we speak to people, the more they will speak back to us. ...read more.

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