Employee turnover and key personnel retention; a review and analysis of Trident UK

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University of Hull

Independent Study

26432

Name: Alex Jones

Student Number: 200214309

Title

"Employee turnover and key personnel retention; a review and analysis of Trident UK"

Abstract

Employee turnover and retention are two factors that are becoming increasingly important in business, particularly in the current job market where unemployment is low and obtaining those with the necessary skills and abilities is becoming harder.

Staff turnover rates have a significant impact on business, particularly in a professional service organisation such as Trident UK where the 'personal relationships established between employees and clients are central to ongoing success' (Torrington et al. 2002).

Lewis et al. (2003) consider the term psychological contract which in addition to the formal contract of employment 'refers to the expectations of employer and employee' (Lewis et al. 2003:12).

The study and research will largely be of a qualitative nature and key points will be drawn from the findings of the employee satisfaction survey, directors' and leavers' interviews.

The findings conclusiveness is affected due to the sample being of around 30%, where 100% would be ideal.

A possible key to Tridents current prosperity could be down