List of few BMW Group’s series lines and brand names has market specific competitors.
1 Series: Audi A3, Volkswagen Golf, Alfa Romeo 147, 3 Series: Audi A4, Jaguar X-Type, Mercedes C-Class, Lexus IS200, 5 Series: Audi A6, Mercedes E-Class, Saab 9-5, Jaguar S-Type, Volvo S80, 6 Series: Jaguar XK, Maserati 4200, Porsche 911, 7 Series: Audi A8 and S8, Jaguar XJ series, Lexus LS400, Mercedes S-Class, X3: Land Rover Freelander, X5: Range Rover, Mercedes M-Class, Volvo XC90, Porshe Cayenne, VW Touareg, Acura MDX, Lexus GX 470, Z4: Porsche Boxster, Audi TT, Chrysler Sebring Convertible, Toyota Camry Solara, M Range: M3 Coupe - Mercedes C55, Audi RS4, M5 - Mercedes E55, Audi RS6, MINI: Mercedes A Class, Peugeot 206 H/B, Volkswagen Polo, GTI, Golf, Renault Clio, Ford Focus RS, Vauxhall Corsa and Toyota Yaris, Rolls-Royce Phantom: Mercedes Maybach, Bentley Arnage.
BMW still remains the world’s most successful premium car brand with 11, 85,088 units sold in 2006 which beat the record of 2005 by 5.2% level increase in the sales. Major Key markets for BMW group has approx. 68% sales in Italy, USA and Germany these three countries as compared to other countries. Also below in figures it shows break down of sales figure for different segment in BMW cars.
(Source- Annual report of BMW 2006)
This philosophy, which runs through every BMW car, has been communicated through a number of TV and print ads. The brand image has been built up by press advertisements, and more recently through different television commercials. Throughout this campaign, BMW has remained consistent to its beliefs of focusing on the substance of the cars themselves.
BMW uses three steps to targeting which are market segmentation, target choice; product positioning. Let’s see how BMW uses segmentation to identify specific buying characteristics. To find more information BMW looks at the geographic, demographic, behavioural, socioeconomic, and beneficial characteristics of society which helps them to target the market more effective. Geographically, the main markets for BMW where they are doing more than 65% of sales are Europe & North America as these areas are both heavily industrialised locations which results into residents are financially positioned to buy upper market cars as they capita income is more. The demographics of people who are able to purchase a BMW are men and women aged 30 – 50 years old. Behaviourally these people have a successful image in their mind before buying the car; they also like to want a clean modern look or sports look, and the feel good factor of an established dealer network. The benefits required by these people are superiority, performance, reliability & quality.
The image that BMW has managed achieved over the years is to position its self on the customers mind is superiority, performance, technologically advanced, quality automobile producer. The market where BMW is position them is highly competitive. Reason being for the competitive is the number of other automobile manufacturers that produce cars of a similar quality, price, and image. The main manufacturers that BMW compete with are as discussed before to name a few are Mercedes, Jaguar, Audi, Ford, Range Rover, Porsche, and etc. Most of these are blue chip manufacturers use differentiated strategies to produce large ranges of cars and has similar product life cycle which BMW follows. The difference is that each of these companies relies on different brand images to sell their cars. E.g. Jaguar is seen as a luxury, reliable and quality producer that BMW does but on the other hand Alfa Romeo is renowned for being stylish and performance breed but unreliable car as per the research. The positioning of these companies and their brands has been built up over many years but BMW has impressed their mark upon the public in a positive way with the help of good public relation and innovative advertising campaigning. This has lead to continuing sales growth throughout the international car markets.
When we talk about Brand Recognition BMW is an instantly recognized brand name that has a reputation for its age-old tradition of quality. Also many of us identify its logo from a distance during travelling in cities, highways, etc. Unlike other lesser known luxury car manufacturers, this brand recognition allows BMW to redirect its resources from expensive advertising campaigns in a highly competitive market. The market in which BMW operates has being seen as good and loyal customers.
Before moving to marketing mix lets first see at the SWOT analysis for BMW these information would provide us how the company is good where they need to focus in near future.
Lets considered within the marketing mix can be put under four headings, often referred to as the 4 'P's: Products; Promotions; Price; Place. 'Mix' is an important term because each element of a plan cannot be considered in isolation. There is limited time and resources and decisions in one area will likely have an impact elsewhere.
- Product
The most important element in the marketing mix is the company’s product because this provides the useful requirements required by customers. For example: a car that does not start in the morning will not be liked by consumers. Marketing managers develop their products into brands that help to create a single position in the minds of customers. The present models are:
- BMW 3 Series – Sedan, Coupe, Convertible, Touring, Compact
- BMW 5 Series – Sedan, Touring
- BMW 6 Series – Coupe, Convertible
- BMW 7 Series – Sedan
- BMW Z4 – Roadster
- BMW X3 – SUV
- BMW X5 – SUV
- BMW M –Convertible, Coupe
Each product goes through what is known as a life cycle process. When exploring what mix is best suited to the product, we need to consider where in the life-cycle your products lie which is shown in the below figure and then depending decide if there is need to make changes in the product and re-launch.
Although it is attractive to have all the products within a portfolio at the peak of their sales at the same time, this does create problems. BMW knows the importance of making sure that not all of its products are at maturity at once, as this might result in the products beginning to decline at the same time normally the life cycle has a particular year when the car lunches and after certain years it on matured level where the company has to get something new in that series to lunch where customers can enjoy the product to the fullest and with few new features in the car. For example BMW X5 lunched at 2000 and then company lunched the higher or new version of X5 in 2006, for 3 series its 7 years lifecycle and for 7 series is 7-years only for the 1’st model life cycle was for 9years. It is clear that BMW has spread over a period of time the lifecycles of three products. These are the 3, 5, and 7 Series saloons. This PLC system not only helps to ensure a more constant income, but also allows for the development of replacement products on a consistent basis.BMW has also been expanding its portfolio recently and this can be seen by the presence of some new product launches in the last few years. The above products are all fairly settled. Many of them have been being manufactured for many years now with several re-designs and re-launches.
- Price
BMW price ranges are from approximately £16,000 to £60,000 plus. There are many factors that can affect their car prices such as engine size, motor sport versions, etc. Let’s take an example of the pricing strategy that has been used by BMW for the 3-series is competition-orientated pricing. Most of the Research shows that all other competitor such as VW, Audi, Alfa Romeo and etc. in the 3-series market is based around the same price. This is because the car industry is large and production costs are not so important and creating the largest profit is not as necessary as it would be for a smaller company.
- Placement
BMW use superior market Dealerships & Imports for non-dealer networked countries they have four car manufacturing plants in the UK. There are more than 156 dealers in the UK who are franchised to sell BMW cars, additionally 148 dealers are franchised to sell Minis. Worldwide BMW operate in more than 100 different countries with approximately 4,000 plus dealers which are authorised to sell both new and used cars, parts and after sales service products.
Pattern of distribution for BMW is shown below in the diagram which is followed by the company: -
Manufacturer Dealers Consumers
- Promotion
BMW has always focused entirely on their cars with same advertising company, WCRS being the used since 1979.
A broad range of advertising is used by this agency such as television for branding campaigns and new car launches, the press with Tabloid weekend colour supplements, regional publications and magazines, Outdoor campaigns, Sales literature, brochures, etc.
Advertising Campaigns/Slogans used by the company in the past
BMW association is the ‘James Bond’ films from 1983, 1994, 1997 and 1999. E.g. In ‘The World in not Enough’ James Bond drove the new Z8 before the car had been launched and in ‘Austin Powers 3 – Goldmember’ the Mini Cooper was used. This kind of move has helped BMW to position its Car and the brand in front of vast audience across global also this also indicated that the car was fast, more technologically advanced and had created an image in mind of future customers that have best quality, safety, they are different from others. With BMW viral Marketing started developing was the driving force of BMW's successful interactive marketing campaign, the "Ultimate Driving Machine" (ref- Hespos, 2002). In 2001, released film called "The Hire", a series few feature-quality short films for the Internet to support the release of new vehicles during launch. Each short film featured a central character called The Driver who "helped people through difficult circumstances using deft driving skills-in a prominent BMW" (ref- Hespos, 2002). BMW Films series the promotional campaign consisted of TV spots that which showed trailers, and print and online advertising. "BMW Films was a non-traditional concept to show consumers what makes a BMW a BMW" (Ref- Hespos, 2002). But it was much successful concept it increased the BMW sales in 2001 by 12.5% as compared to 2000. "During the 1’st four month of the promotion, the films were viewed more than 11 million times, initially drawing more visits than the site could handle" (Ref -, 3 October 2005). The short films were recommended by 94%. It proved to be so immensely popular that BMW produced a free DVD of the series, which included extra features (ref -Hespos, 2002). With this kind of massive promotional activities BMW was able to achieve in mind of costumers wish of for individualisation and emotional product as these promotional activities somewhere or other make costumers feel like that.
Most of the people argue that there is always a chance to learn new thing or no matter how big is the company and how successful they are companies need to think about the future and make few plans for them. For the future marketing strategies I would like recommend few points. The BMW cars are considered to be as the luxury cars, of which most products are applied to rich people but not the poor people. Can enter the market with Small ‘Lifestyle’ Car which can apply to the middle-class people, its market share can be expanded. On the other hand, its accessories and parts of cars are expensive for maintenance, which can reduce the desire of people purchasing its cars. Also for this can get few new models in BMW Mini this could help then to target few different segments and also can target females, Middle-class or upper middle class people. BMW can also create good relationship with female buyers they need to do more of promotional strategies to attract more of female consumers with like of limited edition specially for females in their existing models or for new models in this edition just by giving few simples thing which females like in the car for example- pink colour, soft-toys, trendy seat covers, etc. Also The Asia Pacific region is becoming increasingly crucial to global automotive sales. Although it has been overshadowed by China's rapid growth in recent years, emerging markets is set for steady growth where BMW is already there but needs to concentrate more and needs to adaptive marketing strategies to get success out there. These markets are going to be huge as there is more population in these countries as compared to US and UK market. Also BMW needs to come with few more BMW Films interactive marketing campaigns, the "Ultimate Driving Machine". As it is had very successful and showed good promise in it for the selling point. These kinds of advertising are creating very good brand value for the company and company portrayed itself how they want to be in front of customers.
To conclude this essay I would like to say If BMW wants to double its sales in next 3-5 years then company need to continue its investment in R&D and innovate as that’s the strength of the company it enjoys competitive edge over the competitors.
References
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Hespos, T. (2002) “BMW Films: The Ultimate Marketing Scheme, retrieved October 3, 2005, from
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Giardina, C. and Lehane, S. (2002) "The Driver Returns," retrieved October 3, 2005, from
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(2002) "BMW Films," retrieved October 3, 2005, from
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history
- www.bmw.co.uk/models
- www.bmw.co.uk/prices
- www.bmweducation.co.uk/companyfacts.shtm
- Kotler, P. and Armstrong, G., (1989) Principles of Marketing, Prentice-Hall International Edition.
- David Jobber, Principles and Practice of Marketing 5’th Edition
- www.just-auto.com