• Join over 1.2 million students every month
  • Accelerate your learning by 29%
  • Unlimited access from just £6.99 per month

TOurism development

  1. 1
  2. 2
  3. 3
  4. 4
  5. 5
  6. 6
  7. 7
  8. 8
  9. 9
  • Essay length: 2514 words
  • Submitted: 10/12/2008
Share this essay:
University Degree Miscellaneous

The first 200 words of this essay...

Department of Hospitality Tourism & Leisure Management

Academic year 2007/2008


TOPIC: Social Sciences for hospitality managers


"Social science is the process of explaining, describing, and predicting how individuals and groups act and behave." (http://maps.csc.noaa.gov/socialscience_2/ intro.jsp). Some of the most challenging decisions in management depend between people.

According to Rita Carmouche & Nancy Kelly, the hospitality Industry has frequently been described as a "People industry". Effective management is therefore about working with people. And of course people differ as individuals. As Laurie J Mullins said "People are not all made the same way. They are not all rounded. Some are angular, some are difficult, and you have to fit in with them and their personality". Our case study below is a great example which will verify the author sentence which we had just mentioned.


Eric is the front office manager and one day Scott, one of his subordinates, knocked on his office door and after a small-talk he asked if it would be possible to be transferred to the F&B department of the hotel. Eric was shocked as Scott was one of his best employees and

Read more
The above preview is unformatted text

Found what you're looking for?

  • Start learning 29% faster today
  • Over 150,000 essays available
  • Just £6.99 a month

  • "
    This site has helped me a lot with my coursework because it has enabled me to think, find evidence and explain my literature texts. Thanks to this site I have started receiving A* and As in English.
    Zoia, London. GCSE Student. 'English, Science, RE, Geography, History.'
  • "
    I have used the site to find relevant essay questions for my senior students in Modern History to complete. As well as provided some essay samples to demonstrate the stucture of an historical essay.
    Yvette Agars. Senior History Teacher. Saint John's College. Whyalla S.A.

Marked by a teacher

This essay has been marked by one of our great teachers. You can read the full teachers notes when you download the essay.

Peer reviewed

This essay has been reviewed by one of our specialist student essay reviewing squad. Read the full review on the essay page.

Peer reviewed

This essay has been reviewed by one of our specialist student essay reviewing squad. Read the full review under the essay preview on this page.