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Adrian is currently running Gunner Pass with no other employees. So he does not need to use ICT to communicate between departments

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Introduction

Gunner Pass 2 Describe the type of work done in functional areas of Gunner Pass 2 Describe how ICT is used within these functional areas of Gunner Pass. 3 Explain how the functional areas help to achieve the aims of Gunner Pass 3 Explain how ICT helps Gunner Pass work together 4 Analyse how effectively the functional areas work together to achieve the aims of Gunner Pass 4 Suggest how and possible improvements or developments in ICT might help the functional areas work together more effectively 5 Cummins UK 6 Describe the type of work done in the functional areas of Cummins 6 Describe how ICT is used within these functional areas of Cummins 7 Explain how the functional areas help to achieve the aims of Cummins 7 Explain how ICT helps Cummins work together 8 Analyse how effectively the functional areas work together to achieve the aims of Cummins 8 Suggest how and possible improvements or developments in ICT might help the functional areas to work together more effectively 8 Gunner Pass Describe the type of work done in functional areas of Gunner Pass A function in a business is the area of activity in the business. Adrian is a sole trader. As Adrian currently doesn't employ anyone, he must run all the functions in a business. The functions in business are: marketing and sales, customer service, production and operations, human resources, finance, administration and ICT. Some sole traders will have an employee who in specialised or skilled in a certain area, such as a sole trader may have a marketing and sales manager. Adrian works on his own so he as to do work in all these areas of his business. In a normal working day, Adrian does work in more than one function of his business. He writes out adverts, designs new leaflets, this would be marketing and sales. When he pays cheques into the bank, or pays out insurance on his vehicle, that is in the Finance department. ...read more.

Middle

Old customers often come back after their test to thank him. Adrian is getting the right amount of people suitable for his business. Before he opened, he calculated the approximate number of customers he would be able to deal with. He is currently working with enough customers to get enough profit to support himself and his family. If he has too many customers to deal with, he may have to employ another instructor and vehicle. Suggest how and possible improvements or developments in ICT might help the functional areas work together more effectively Any major developments in ICT would have to be a significant one for Adrian's role to change. For example, in the future driving simulators could be used, and the job of driving instructors may not be along for much longer. This is unlikely to happen in the immediate future. So this not at all worries Adrian. But some developments may force Adrian to make changes to his business, if the government decide to change the rules for new drivers, such as new drivers must learn their lessons and take their test in their own car. This in many ways could be a disadvantage for Adrian, because he would have to adapt to his pupil's car, and also he would have no control over it. In his current car he has a clutch and a brake pedal for safety measures when his customers are taking their lessons. Also he wouldn't be able to advertise his business through his car, because he has a top box on his current car, which is a source of advertising for him. He also has various stickers on his car to help his advertising. An advantage of him having to teach in his customer's cars would be that, he could choose any car he liked for his personal and family use. The insurance on his own car would not be as high as the insurance on his current vehicle. ...read more.

Conclusion

Then maybe Cummins employees may work from home, because they will be able to communicate through email, mobiles, fax and videoconferencing. In the engineering industry, engines are being built almost without any human labour put into it. 9Robots construct almost all of Cummins' engines and other appliances. The designs are put onto an advanced computer system that can construct the product. This saves on employing technicians and mechanics in doing the job which would be done on paper and take a considerable longer time. In the future there may only be a select number of humans behind a business as all the construction will be done in factories by robots, and the brains behind the business will have an office for running the business. Any developments such as a new environmental law, may force Cummins to react, and possibly change certain areas in which protecting the environment is concerned. Improvements in ICT to improve communication would help the functional areas to work together more effectively. At the moment communication between staff at the Daventry plant is limited. All the functional departments have an office with telephones to communicate with other departments. The departments can only communicate effectively when the employees are in the department office and can take any incoming calls. Improvements need to be made when the staff are in and around others areas of the plant. The use of pagers or more mobile phones would help the departments work together more effectively. 1 Information taken from a conversation with Adrian Spires. 2 Information taken from a conversation with Adrian Spires. 3 Information taken from a conversation with Adrian Spires. 4 Taken from an email from Adrian Spires. 5 Taken from Cummins 2003 Annual Report. 6 Information taken from www.mailmsg.com/history.htm 7 Information taken from an email from Ian Wire (Cummins employee) on 12th February. 8 Information taken from an email from Ian Wire (Cummins employee) on 3rd May. 9 Information taken from an email from Ian Wire (Cummins employee) on 28th January 2004. ?? ?? ?? ?? David Holmes 1 ...read more.

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