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As an IT consultant I have been asked to produce a report that will show and explain how Kwik Space Cabins could benefit from an IT based Information System.

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KWIK SPACE CABINS BUSINESS INFORMATION TECHNOLOGY ASSIGNMENT ONE CO1653 PREPARED BY BERNADETTE WELSBY HND/BIT YEAR ONE PAUL TRIANDAFILOU 12 DECEMBER 2002 CONTENTS 1 INTRODUCTION 2 3 4 5 6 7 8 9 10 1 INTRODUCTION As an IT consultant I have been asked to produce a report that will show and explain how Kwik Space Cabins could benefit from an IT based Information System. The management would like to see how such a system could improve efficiency also how it could obviously reduce any costs and most importantly become more competitive in the current market, as Kwik Space, has lost its position as market leader. The aim of the report is to not only to identify the major TPS's within the company but also to explain how they support the operations of the business. The second part of this report will illustrate how the IT based information systems will support the functions of the Accounts, along with the Human Resources, Marketing, Purchasing, Production and Sales within the company. Finally the reports aim is to show how the company can gain a competitive advantage from such systems and how it will assist in decision making within the organisation. 2 TRANSACTION PROCESSING SYSTEMS (TPSs) Operational systems, generally referred to as TPSs simply because they carry out the day-to-day transactions that take place within any business. Kwik Space Cabins is an Industrial organisation making something from something else supplied by other industrial organisations. The major TPSs found at Kwik Space Cabins are as with most companies are found in the departments of sales, purchasing, accounts and the production, this is where most of the day-to-day transactions take place, shown in table 2.1. ...read more.


Contracts will be held in regards to the employees here. Inputs would be such things as employee records, employment status, personal data about an employee etc. Automating the system would mean that records can be updated more efficiently with a great deal more speed, less effort and less man power to perform such tasks. Managers would be able to use this system to analysis there employees, for example they could match certain employees skills to specific jobs. Outputs would contain reports for things such as skills analysis, salary reviews etc. Question 3 Mention real time prossing & batch processing and the advantages COMPUTERS IN BUSINESS Business revolves around the making of decisions about what to produce, where to buy materials and the price to charge for the product. Computers can help with the making of these decisions by providing accurate and timely information, which will take the uncertainty out of the process. Computers are needed in business because information is required to be not only accurate but to be produced quickly as well, so that correct, timely decisions can be made. When events occur they can be fed into the computer and files can be updated immediately. Computers do not make mistakes (incorrect data maybe entered or a faulty program are the causes for mistakes) managers rely on information that computers produce. For a business to function it needs information, obviously a computer based system rather than a manual one would act more efficiently, accurately and quicker, it would also inevitably assist management with decision making. ...read more.


Ref: G.Elliot & S.Starkings BIT Competitive advantage as explained above is mainly concerned with how organisations actually use their IT & IS to gain that advantage since Kwik Space doesn't have either of these system it would be extremely difficult to even consider competing with other companies producing the same products as themselves. These companies will inevitably have their own IT & IS systems in place and as such Kwik Space can only follow suit in order to compete with them. Customers can be gained and kept by good relationships that are built through the sales department, The way in which these system would help gain an advantage would be, for example: Marketing could target customers and/or suppliers niches Kwik Space Cabins current system is working in managing product quality. Production management and demand forecasting could be used for the company to give them a competitive advantage on prices that are held in the market at present. DECISION MAKING To be effective in decision-making managers need to be able to get accurate information whenever they need it. Long-term decisions are for top management e.g. major capital investments Medium-term decisions e.g. market planning, product modification Operational decisions lower level management that have immediate effect, e.g. overtime, credit control. SOFTWARE APPLICATION The software that would be needed would depend on the cost that the company is allowing themselves CONCLUSIONS A transaction processing system can be enhanced to provide information for management decision-making, which in turn could be integrated into decision support systems to assist the management and executive decision-making functions of the business. ...read more.

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