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E-government strategy for St.Vincent & The Grenadines

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E-GOVERNMENT STRATEGY FOR ST. VINCENT & THE GRENADINES I. BACKGROUND /JUSTIFICATION FOR E-GOVERNMENT STRATEGY PROJECT Reform in St. Vincent & the Grenadines has been one of the main issues since 2002. According to a survey conducted in 2000, by the World Bank in Collaboration with the Organization of Eastern Caribbean States showed that, the Public Sector of St. Vincent & the Grenadines demonstrated a number of inefficiencies in a number of areas. Since 2001, the government has a experienced a change in leadership and the new government has endorsed public sector reform. An important element in the public sector reform process is the move towards e-government to reduce some of these inefficiencies. As cited in the Public Sector Survey, Some people say that the public sector is unable to deliver what is expected of it. The reasons for this are highlighted in the graph below. Public officials cited "limited capacity/resources," "systems that do not encourage enterprise" and "too little autonomy" as the primary obstacles to the public sector's optimal performance. Officials stated that the public sector solicits no feedback from business and civil society groups as to the fulfillment of its goals. Due to the changes in the global environment with respect to Trade Liberalization and Globalization, there is a highly concentrated movement towards regionalism, specifically towards the Caribbean Single Market and Economy (CSME) as a premise to preparing for Market Access in other Trading arenas such as the Free Trade of the Americas (FTAA) and the more global World Trade Organisation (WTO). In that respect so far the legislative framework has been laid down, however at the core of all successful market economies are entrepreneurs and enterprises of all sizes and types as they are the engines that provide growth, employment, wealth and opportunities and choices for a dynamic society. The Business Sector in St. Vincent and the Grenadines is in need of immense support to develop the sector in preparation for a highly competitive trading environment. ...read more.


We shall not dwell on the other managerial and organizational issues of many organizations' management systems; but this territorial way of thinking forms a general philosophy to which many executive decision-makers subscribe. Generation gap:The adoption of the usage of e-mail has been on the increase, however many business persons and public sector individuals do not use e-mail for the simple reason that they were not raised in the information age. IT is not a part of their daily routine. This fact is coupled with their mindset of reluctance to invest in IT and their failure to perceive the added value. However, middle-aged managers who are currently in middle management and will rise to top-level management in the next decade are convinced of the benefits of IT and are technologically adept. Therefore, we can be hopeful that the future decision-makers of the country will engage in IT ventures. III.BENEFITS OF E-GOVERNMENT B2G INITATIVE 1. Transparency: Clear and coherent policy development and implementation by governments is required to create the necessary environment for enabling e-commerce thereby increasing private sector confidence in the system. 2. Partnership: Partnering between (a) the private and public sectors, (b) national and international organizations, and (c) regions are major challenges in the emerging information gap. 3. Coordination: Ministries and government entities should collaborate and join forces in a cooperative environment, with involvement by nongovernmental organizations and the private sector. 4. Government role: E-commerce, should grow under a solid e-commerce infrastructure in a predictable legal and consumer-protected environment that is driven by markets and is not burdened with extensive bureaucracy, regulation, taxation, or censorship. 5. Business to Government (B2G) E-government Initiative will allow for faster business interaction, reduction of costs for both the private and the public sector and the elimination of barriers. IV. DEVELOPMENT PHASES FOR THE G2B INITIATIVE The St. Vincent & the Grenadines G2B E-Government Strategy will follow all 4 phases. ...read more.


10. Content: The use of foreign language content (such as Spanish and French) on the Internet must be encouraged to attract local and Regional customers to use the Internet in general and for e-commerce purposes. Crossbreeding and intercultural operations need to be stimulated. 11. International negotiations and agreements: Aggressive participation in the formulation process of these agreements is needed instead of having to wait for these agreements to crystallize and then being forced to accept them as they are. 12. Monetary issues: The government needs to investigate means of reducing the general and specific costs related to IT and e-commerce, in addition to investigating sources for funding of projects related to e-commerce. 13. Pragmatic projects: There is a need to create a sectoral user base to address the needs of the community to attract industries to venture into e-business and e-commerce. The need for centers of excellence, aid centers for SMEs, and resource centers (compromise solutions for e-commerce in rural and remote areas) should be addressed. The Public Sector ministerial ICT user base should be addressed through in-house projects such as the proposed Government Intranet. VI. BACKGROUND RESOURCES St. Vincent & the Grenadines Website www.gov.vc World Bank Administrative and Civil Reform Report on St. Vincent & the Grenadines http://www1.worldbank.org/publicsector/civilservice/countries/stvincent/ St. Vincent and the Grenadines: ICT Assessment 11-15 March 2002 Carana Americas Telecommunications Indicators 2000, ITU, Geneva, April 2000. Digital Economy 2000, U.S. Department of Commerce, Economics and Statistics Administration, June 2000. http://www.esa.doc.gov/de2k2.htm. .Direction of Traffic 1999 - Trading Telecom Minutes, International Telecommunications Union, Geneva, October 10, 1999. FATF Annual Report for 2001-2002 released, Organization for Economic Cooperation and Development, http://www.oecd.org/EN/document/0,,EN-document-590-17-no-12-31431-590,00.html. From Digital Divide to Digital Opportunity: A Global Call to Action, July 22, 2000, http://www.ecommerce.gov/ecomnews/pr0725001.html. Business Owners Toolkit www.toolkit.cch.com Business Resource Center www.morebusiness.com Center for Adanvement of Small Business www.sbpm.gwu.edu/research/centers/CASB/electronic.htm E-commerce.About.com www.about.com E-lab www.E-commerce.vanderbilt.edu Let's Talk Business www.Ltbn.com Microsoft bCentral www.bcentral.com Yahoo! Small Business www.Smallbusiness.yahoo!.com eMarketer News www.Emarketer.com (eBanking Report) Small Business Computing/Home Office Computing www.DestinationSOHO.com Research And Markets www.researchandmarkets.com E-Government http://e-government.cabinetoffice.gov.uk Resources http://ac.mit.edu/reading.htm Module 1-Introduction to the formulation of E-Government Strategies Evaluation Project. Submitted By Telojo St. Vincent & the Grenadines ...read more.

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