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Electronic-communication Business proposal.

Extracts from this document...

Introduction

` ELECTRONIC-COMMUNICATION BUSINESS PROPOSAL ELECTRONIC-COMMUNICATION BUSINESS PROPOSAL TABLE OF CONTENTS TABLE OF CONTENTS 2 1. EXECUTIVE SUMMARY 4 2. INTRODUCTION 4 2.1 INTRODUCTION 4 2.2 TERMS OF REFERENCE 4 2.3 PROCEDURE 4 3. CARE4HER COMPANY BACKGROUND 5 3.1 CARE4HER BACKGROUND 5 4: MISSION STATEMENTS 5 5. BUSINESS OBJECTIVES 5 6. BUSINESS STRATEGIES 6 6.1 E-COMMERCE (EC) STRATEGY (B2C) 6 6.2 E-BUSINESS STRATEGY (B2B) 6 6.3 IT STRATEGY 6 6.4 B2B STRATEGY 7 7. PLANNING FOR QUALITY 8 7.1 QUALITY ONLINE-SHOPPING IN CARE4HER.COM WEB SITE: 8 8. CREATE E-BUSINESS 8 8.1 E-MARKPLACE : CAPTURING REVENUE 9 9. MANAGING CRM 10 9.1 STRATEGY 11 9.2 PROCESSES 11 9.3 TACTICS 11 9.4 SKILL SETS 12 9.5 TECHNOLOGY 12 10. MANAGING SRM 12 11. IBM'S ISERIES 400: AS/400'S B2B TRANSFORMATION 13 11.1 WHY CHOOSING IBM ISERIES 400: 13 12. COSTS AND BENEFIT ANALYSIS -REDUCE STOCK HOLDING 19 13. IMPLEMENTATION 19 CREATE ONLINE SHOPPING FACILITY TO CUSTOMER: 19 ESTABLISHING ON-LINE COLLABORATION AND TRADING CAPABILITIES 19 INTEGRATING IBM(c) ISERIES APPLICATIONS TO THE COMPANY SYSTEM 19 14. CHANGE IN WORK PRACTICES 20 15. QUALITY ASSURANCE 20 16. CONCLUSION 23 REFERENCE 24 BIBLIOGRAPHY 24 1. EXECUTIVE SUMMARY This report [V1]is based on a company called Care4her company which can trade entirely on the internet. Consider its business model and how expansion into business. What will need the model to the modified? Consider competitive treats and opportunities, and which part of the business most benefits from incorporation of eBusiness. What experience have other businesses in the sector had? Also consideration of payment and transaction, security system, running costs, maintenance costs, customer satisfaction, and problem management is also important. Finally, most important - future proofing which can extend accommodate new product, new technology. 2. INTRODUCTION 2.1 INTRODUCTION The report is to highlight and investigate the major concern of Care4her company when implementation web based B2B/ERP facility. Identify system to be implementing within the company and the reason for its implementation. ...read more.

Middle

Most, however, find this strategy too risky because it is highly expensive, and they justifiably worry that new standards and technology advances will soon render these investments obsolete. That's precisely why IBM's new iSeries 400 platform is such a compelling offering for B2B computing. With it, IBM gives mid-market companies a way to reduce the risk of technology obsolescence and to participate easily in the B2B sector as both e-business buyers and sellers. 11.1 WHY CHOOSING IBM ISERIES 400: * Simplicity: The iSeries operating system, OS/400, uses wizards to simplify everything from Internet setup, to installing and configuring software. * Low total cost of ownership: iSeries systems come fully assembled, with all the components (i.e., relational database, security, Java Virtual Machine [JVM] and Web-serving, among others) pretested together--which means remarkably low setup and maintenance costs. * Flexibility: iSeries systems provide a flexible application environment to run any combination of OS/400, Unix, Linux, Windows NT, Lotus Domino or Java applications concurrently. With more than 4,000 iSeries-certified solution developers, customers can also choose from a wide variety of applications. * Industry-leading performance: The iSeries balances processing power, memory, input/output, buses and switching capabilities to optimize performance. * Security: There has never been a reported virus or hack on an AS/400. The iSeries uses the same security infrastructure and also adds the latest e-business security capabilities, such as Secure Sockets Layer, virtual private networks and digital certificates. * Availability: Capabilities such as OptiConnect (high-speed, bus-level fiber-optic connections between AS/400s), mirroring (to duplicate disk drives and associated components at the system level) and journaling (to record incremental changes to data) can be used in combination to optimize iSeries availability. In addition, the iSeries' "save-while-active" feature allows administrators to back up and recover without disrupting running applications. * Support: IBM provides personalized and predictive service through an integrated modem in every iSeries. With the modem, customers can always get electronic customer support through TCP/IP and access-relevant technical support sites. ...read more.

Conclusion

Once the consolidation change has been implemented, if it is to be successful, the new situation needs to be refrozen so that it can be sustained over time. The culture change architecture disappears slowing, moving into a new trend of every day working life. In this stage, team working is essential because it is easier for a group of staffs to work out the effectively way of work. Manager should try to encourage staffs to talk out or give feedback if they are still fears of change. Manager should try to give out a harmony environment. Even the final stage has been implemented, manager should check out monthly for the priorsed list of resistance of list and find out they are really have achieved this. 16. CONCLUSION understanding the steps to implement B2B is vital and this report suggest the strategy and systems to implement it to retrieve profit revenue. Outstanding CRM requires a multivendor strategy. Enterprises will rely on vendors in four separate classes; applications, con-nectivity middleware, channel infrastruc-ture, and external services providers. No business will be safe from new competitors that offer better responsiveness, a lower-cost infrastructure and new, Web-enabled business models. Prioritize new CRM tech-nology adoption based on business needs, not vendor hype. Organizations with the discipline to track specific CRM project benefits will measure a 3% to 5% improve-ment in earning per share within 36 months of implementation. Achieving this organizational and technical integration will take two to three years of incremental change and new organizational and archi-tectural infrastructure models. Also, change management always concern in changing organisation's culture. REFERENCE * Buchanan & Huczynski (2001). Organizational Behaviour: an introductory text. 4th edition. Italy: Pearson Education Limited. * IBM (2001) IBM iSeries 400 Consultant Report AS-400's Busine[online] available at: < http://www-1.ibm.com/servers/eserver/iseries/conslt/pdf/summit.pdf> [accessed 25/04.02] * IBM (2001) IBM iSeries 400 support [online] available at: < http://techsupport.services.ibm.com/server/support?view=iSeries > [accessed 25/04/02] * IBM (2001) IBM iSeries solution [online] available at: < http://techsupport.services.ibm.com/server/support?view=iSeries > [accessed 25/04/02] * IBM (2001) IBM iSeries 400 connector [online] available at: < http://www-3.ibm.com/e-business/doc/content/resource/pdf/26715. ...read more.

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