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HOW CAN TEAMS BENEFIT ORGANISATIONS? OUTLINE THE CHARACTERISTICS OF A TEAM AND DISCUSS THE CONDITION NECESSARY IN ORGANISATIONS IF PEOPLE ARE TO WORK EFFECTIVELY IN THEM Team working means working in groups rather than in isolation, switching tasks as necessary and discussing ways of working more effectively. (Adapted from Ian Macouse, Pg 412) Team working is an attempt to maximise staff satisfaction and involvement by organising employees into relatively small teams. These teams may be functional or geographical. There is a certain amount of evidence to support the idea that individuals' behaviour is influenced by the teams'. The Hawthorne Studies showed that teams' behaviour can influence workers' motivation. (Adapted from http://www.projectalevel.co.uk/business/teamworking.htm) From a theoretical point of view, team working fits in well with Mayo's finding on group norms. It can also be traced back to Maslow's emphasis on social needs. In practical terms, modern managers like team working because of the flexibility it implies. If worker A is absent, there are plenty of others used to dealing with the job. Therefore there is no disruption. (Adapted from Ian Macouse, Pg 412) Team working also gives scope for motivating influences such as job enrichment and quality circles. ...read more.


If a business is to try and improve the effectiveness of team working it must be able to identify the characteristics of an effective team. Usually there is high commitment to the achievement of targets and organisational goals and a clear understanding of the teams work. There is also a free and open communication between members of the team and trust between members. They also try to help each other out by offering constructive criticisms and suggestions. Furthermore, there are also a number of factors which determine how effective teams are when making decisions and one of them is communication. Communication can in teams influence how a team decisions are made. There are also a number of advantages in allowing teams to make decisions for a business. Teams can pool ideas and draw on a variety of expertise. This makes them particularly good at finding errors. Teams can handle a great deal of information and individual involved tasks in a shorter period of time than an individual would take and teams members can support, motivate and help other members when making decisions. Teams provide a basis for accountability within firms. They can also be used as the basis for a bonus system to increase productivity. (Adapted from Business studies Dave Hall, Pg 512-5) ...read more.


Nonetheless, although this system appears to work well in Germany this does not necessarily mean it will work as effectively in the UK. (Adapted from Business studies Dave Hall, Pg 512-6) In addition, the Workers Employment Relations survey of the late 1990s found that up to 65 percent of work places in the UK operate team working at some level, although autonomous work groups are only found in 3 percent of organisations. Businesses introduce team working for so many reasons and I will explore them below. Team working motivates employees. Edwards and Wright (1998) and Wilkinson (1997), for example suggest that employees in team situations tend to be more satisfied and motivated than those who are working under more traditional regimes. Businesses can use team work as a method to gain a competitive advantage over rivals. Team working appears to have a positive influence on employee commitment and identification with the business. Cotton (1993) suggested that self directed teams have a strong effect on employee attitudes. In conclusion team working is not always possible and may not work effectively, however. This may be because work cannot be redesigned for a team. Managers may also fail to implement team work properly. Also, certain employees may see team working as simply giving them management responsibilities without the pay or power. ...read more.

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