I have chosen Cadbury's as my manufacturing organisation. Cadbury's was first opened as a little shop in 1824, which sold tea, coffee, mustard, coca and drinking chocolate.

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Introduction and Background Information

I have chosen Cadbury’s as my manufacturing organisation. Cadbury’s was first opened as a little shop in 1824, which sold tea, coffee, mustard, coca and drinking chocolate.

Growing sales of John Cadbury (founder of Cadbury’s) coca and drinking chocolate of superior quality determined the future of the business. In 1831 a small factory was rented. An old malt hose in Crooked Lane in Birmingham. John Cadbury became the manufacturer of coca and drinking chocolate. This was the start of the Cadbury’s manufacturing business, as it is known today.

The earliest coca bean product were balanced by mixing the ground coco with potato starch and sago flour to absorb the excess coca butter, with other ingredients and this was all John Cadbury’s work.

By 1842, John Cadbury was selling sixteen different sorts of drinking chocolates and eleven cocas. He had names such as ‘Churchmans Chocolate’, ‘Spanish Chocolate’ and ‘fine Brown Chocolate’.

In 1847 a larger factory in Birmingham was rented and John Cadbury took his brother Benjamin into partnership and the family business became Cadbury Brothers Birmingham.

PM Gladstone reduced taxes on imported coca beans in 1855. This was the turning point for the coca and chocolate industry that bought these products within the reach of wider sections of people not just the rich.

During 1850, business began to decline. The partnership was increased as the two Cadbury brothers joined their father, and soon after John Cadbury retired and died in 1861. So George and Richard Cadbury joined their father in the business.

The introduction of cocoa essence was not only innovation that improved the Cadbury brothers trade. There was a lot supply of coca butter remaining after the cocoa was pressed. So the variety expanded of new ranges for kids eating chocolate.

Refined plain chocolate was made from moulds into block of bars and chocolate crèmes that were fruit flavoured centres covered with chocolate.

Next they started to elaborate chocolate boxes which were extremely popular with the late Victorians and their popularity continues up to this day as you can see the packaging of all the chocolates are different from one another.

By the late 1980’s, the flourishing Cadbury business had outgrown their factory. The workforce had risen to 200 and after 32 years and the Bridge Street factory the Cadbury’s starting searching for another site. The next site was about four miles south of the Birmingham centre and the Cadbury brothers built a village for the workers. As the company looked forward to the new factory, more ideas were implemented and additional facilities were provided for the work force. Small rewards were given for punctuality; Cadbury’s was the first firm to introduce the Saturday half-day holiday, and the closure of the factory on Bank holiday. The employees were also given the chance to take part in sporting activities such as cricket, football and hockey.

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By 1899, Richard Cadbury died and George became the chairman and the workforce was raised to 2,600 employees.

Cadbury’s was also spreading overseas in countries such as France and Australia. In 1932 Cadbury’s opened factories in Canada, New Zealand and in Dublin.

Wherever the chocolate was made, the quality control experts ensured that the high standards of quality and taste demanded by the company were maintained.

Every successful company had its famous brands and Cadburys ‘Dairy Milk’ chocolate was very popular.

Cadbury ‘Dairy Milk’ chocolate is still basically the same as it was when it was launched ...

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