Motivation in workplace. Shine Communications, a communications agency based in London and employing 56 staff, was voted by employees, the number one company, in the Sunday Times 100 Best Small Companies to Work For

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9.1 Managing other people

Motivation in the Workplace

Motivation is the drive that makes us do things: this is a result of our individual needs being met so that we are galvanised to complete the task. Depending on how motivated we are, may further govern the effort we put into our work and perhaps increase output and the quality of that output.

Some people are motivated by a high wage or salary but others look for satisfaction from responsibility or a job well done. Businesses rely on their staff being efficient, both in the quantity and quality of output. If employees are not sufficiently motivated to meet these criteria, the business has a problem.

A study published in 1966 by Fredrick Herzberg, after he had interviewed a number of people from different professions, attempted to find out two things:

* Those factors that motivated people in the workforce - factors that resulted in job satisfaction and further increased their efficiency

* Those factors that prevented job dissatisfaction - these factors did not make employees happy but removed unhappiness from working. Such factors, Herzberg referred to as 'hygiene' factors - those that if not satisfied