• Join over 1.2 million students every month
  • Accelerate your learning by 29%
  • Unlimited access from just £6.99 per month

Motivation in workplace. Shine Communications, a communications agency based in London and employing 56 staff, was voted by employees, the number one company, in the Sunday Times 100 Best Small Companies to Work For

Extracts from this document...

Introduction

9.1 Managing other people Motivation in the Workplace Motivation is the drive that makes us do things: this is a result of our individual needs being met so that we are galvanised to complete the task. Depending on how motivated we are, may further govern the effort we put into our work and perhaps increase output and the quality of that output. Some people are motivated by a high wage or salary but others look for satisfaction from responsibility or a job well done. Businesses rely on their staff being efficient, both in the quantity and quality of output. If employees are not sufficiently motivated to meet these criteria, the business has a problem. A study published in 1966 by Fredrick Herzberg, after he had interviewed a number of people from different professions, attempted to find out two things: * Those factors that motivated people in the workforce - factors that resulted in job satisfaction and further increased their efficiency * Those factors that prevented job dissatisfaction - these factors did not make employees happy but removed unhappiness from working. Such factors, Herzberg referred to as 'hygiene' factors - those that if not satisfied would reduce employee efficiency. Although some factors were found to fall into both categories, broadly speaking, Herzberg identified, Achievement, Recognition. ...read more.

Middle

Shine invests heavily in training. This is not wasted if employees stay with the firm for a reasonable length of time. 3. Abraham Maslow's study originated in the 1950s and is still has appeal for businesses as it has clarity. There would be little argument that everyone needs to satisfy physiological needs such as enough in a wage packet to pay the bills, and employers are aware of this and in the main heed to it. Maslow's theory is based on a hierarchy with each successive level needing to be achieved before an individual can progress on to the next level. Again the second level of safety would seem to find most employers agreeing. After all, workers must feel safe in the working environment and would like security in their job. It is when the theory moves on to the higher levels of love and belonging, esteem needs and self-actualisation that more disagreement occurs. There is a problem as to when a particular level is satisfied; some rewards appear to cover more than one level - money can bring status and that would be the esteem level. Some levels will never be attained by some workers. Nevertheless, like many models, Maslow gives us a model for comparison, a measure to assess workers against. ...read more.

Conclusion

Communications is a fast changing world and firms and their employees need to keep up-to-date on the latest developments, particularly in electronic communications. Personnel communication is a skill not always addressed in business and one in which some people adapt more readily to than others. Both of these types of training will be of great importance to Shine. Theory would suggest that training is costly; that it can be disruptive, and that some employees do not want it as it takes them out of their comfort zone. Not all training providers are good. Not all training is relevant, yet as most businesses provide training as part of an ongoing programme it may be safe to assume that is valuable. At Shine there appears to be a correlation between the amount of training provided and the success of the business. This is not to say that good training will make a business successful, more that the chances of success are enhanced and that the removal of training is more likely to hinder the progress of the firm than benefit it. It could be argued that the ten per cent of profits set aside for training could be invested back into the business in another way but after a firm has paid out dividends to its shareholders it would be wise in invest in a number of areas, of which training would be high on the agenda. ?? ?? ?? ?? Adil Khan ...read more.

The above preview is unformatted text

This student written piece of work is one of many that can be found in our AS and A Level People & Operations Management section.

Found what you're looking for?

  • Start learning 29% faster today
  • 150,000+ documents available
  • Just £6.99 a month

Not the one? Search for your essay title...
  • Join over 1.2 million students every month
  • Accelerate your learning by 29%
  • Unlimited access from just £6.99 per month

See related essaysSee related essays

Related AS and A Level People & Operations Management essays

  1. Marked by a teacher

    Roles and Responsibilities of Staff Members at McDonalds.

    5 star(s)

    It is not just rewards that McDonalds gives to its staff, if the employee has been working for the business for three years or more they can be put on medical cover and life insurance schemes and if they are of higher employee roles from second assistant manager roles and above they can be on the pension scheme for McDonalds.

  2. Marked by a teacher

    Factors of Labour turnover There are many factors could cause ...

    3 star(s)

    Labour shotarges mean lots of other jobs available. However, the cost of turnover can be very expensive. Although the actual costs are difficult to estimate, " staff turnover costs uk businesses �42bn a year ". The figure does not include into account potensial costs.

  1. Recruitment. I am writing this report to describe how each organisation plans and conducts ...

    The benefits of this is that their contribution can include: ==> Helping to develop selection criteria. ==> Screening resumes. ==> Preparing interview questions. ==> Participating in interviews. ==> Assessing each candidate against the selection criteria. ==> Providing input about the final selection.

  2. Presenting Business Information

    Tesco is also providing free delivery service. Tesco ensures that their staffs are trained effectively to do the best possible job so that they can meet the requirements of their customers. Tesco is successful business because it cares for its customers.

  1. The main aim of this research is to evaluate the information on the human ...

    * Balanced- it must focus on bad and good performance * Immediate- immediate feedback have fast impact then month later or several weeks given feedback. * Specific- about feedback covered actions, staff won't have doubts. * Constructive- feedback must concentrate on successful behavior and overcoming difficulties Procedure On day by

  2. Teamwork. There are several reasons why a business may organise their staff into teams. ...

    Groups of engineers with different skills come together to shed light on problems and issues and to come up with improvements. In a team there will be engineers with different technical knowledge and experience. These will include mechanical, electrical and civil engineers, and computer specialists.

  1. Unit 13 Applied Business

    Another expenditure is the Santa's Costume, which will be hired from K's Costumes. This will cost �35. Originally the school were willing to pay for the costume as they wanted to use it the day after for the school's Christmas dinner at lunch, however we found out we couldn't keep the costume another day as it had been rented already.

  2. Motivation Theory - Similarity of Maslow Motivational Needs and Lockes and Lathams Goal Setting ...

    Specific: just as explained above, goal should not be ambiguous Measurable: it should be measureable via performance indicators Achievable: it should be attainable, no need giving a task that is impossible to achieve. Relevant: It should be relevant and meaningful to the employees carrying out the tasks.

  • Over 160,000 pieces
    of student written work
  • Annotated by
    experienced teachers
  • Ideas and feedback to
    improve your own work