• Join over 1.2 million students every month
  • Accelerate your learning by 29%
  • Unlimited access from just £6.99 per month
Page
  1. 1
    1
  2. 2
    2
  3. 3
    3
  4. 4
    4
  5. 5
    5
  6. 6
    6
  7. 7
    7
  8. 8
    8
  9. 9
    9
  10. 10
    10
  11. 11
    11
  12. 12
    12
  13. 13
    13
  14. 14
    14
  15. 15
    15
  16. 16
    16
  17. 17
    17
  18. 18
    18
  19. 19
    19

Produce a detailed report on a medium sized or large business.

Extracts from this document...

Introduction

Introduction The aim of this is assignment was to produce a detailed on a medium sized or large business. For the report the following had to be considered: * Ownership * Objectives * Structure * Culture * Communication channels You had to also see how well the business was meeting these objectives. And what impacts ICT has had on the business. Terms of Reference This report is being produced to fulfil the criteria required for Unit 1 for the Advanced VCE course in business. Procedure To create this report the main resource that I used was the company website. This contained a lot of information that was relevant to me to carry out this report. I also interviewed the store manager at the Pinner Marks and Spencer store. This was extremely helpful and all the information I was given was up to date and useful. I phoned up the Marks and Spencer head office asking for a student pack, but they did not have any. E1 - Company's Ownership My report will be based on Marks and Spencer. Marks and Spencer is a public limited company and is one of UK's leading retailers of foods, clothing, home ware and financial services. As well as being a leading retailer Marks and Spencer have a turnover of 8 million, employ 60,000 people worldwide, operate more than 400 stores in 29 countries in which 300 of them are in the UK, and serve 10 million customers every week. As Marks and Spencer is a plc it has its shares bought and sold on the stock exchange. Any member of the public can therefore become a member of this particular organisation. A company that is willing to buy and sell shares on the stock exchange must be registered, which means the term 'plc' must appear after its name. There are many benefits as well as constraints of a public limited company. ...read more.

Middle

They keep account of all the money that has been paid to or by Marks & Spencer and also debtor and creditor transactions. They also take care of wages for employees and deductions such as national insurance and pension. They will also produce periodic records such as annual accounts and figures to discuss at meetings with directors. The management accounting function leads the company in certain directions. These are based on the analysis of present figures and predictions for the future. The figures will be broken down in to information, in which the Marks and Spencer's performance can be shown. As Marks and Spencer is a PLC, the company have to produce an annual report for shareholders, on how the business is doing. Production Marks and Spencer is a service industry, so they organise others resources to ensure that the product they are offering to the final customer is made to the best quality and value. Production links to Objective 7- providing high quality products. Marks and Spencer provide contracts with other small companies to produce goods. They also keep a track and knowledge of the contractor's values, standards and responsibility, to ensure that the products are made to the highest standards. The goods made by these small companies are then sent to large Marks and Spencer warehouses, from where they are delivered to the Marks and Spencer stores. If each of these is not done on time then this could mess create problems, if for example the delivery from the warehouse did not reach the store on time then the products wouldn't be ready to be put on to the shelves, and this would lead to unhappy customers and so on. The production department links to many other functional areas of the business, like the objectives: making a profit, increasing sales, surviving, providing services to the community, offering charitable non-profit services, developing staff skills and providing high quality products. ...read more.

Conclusion

Quality control involves an organisation using a inspection system to test their products, to ensure that the finished products meet the company's specifications. In the food department of Marks and Spencer's they test the food samples for over 107 pesticide residues. The production process for Marks and Spencer Obtain products Reliable Supplier from suppliers Store products in Check products are in Marks and Spencer good condition when warehouses then received by the Marks distribute to all and Spencer stores the stores Place on shelves Marks and Spencer offer a Customers buy products money back guarantee if Products are still faulty Adding Value The production process adds value by selling more products and getting rid of faulty ones in the process. A1- alternative approaches that might enable Marks and Spencer to better meet its objectives. * Introduce a reward card scheme where customers can earn points by buying products and receiving vouchers e.g. for every 500 points earned a �2.50 voucher will be given to the customer. (Objective 4) * Marks and Spencer could be environmentally friendly by introducing recycled bags and packaging. (Objective 5) * Expand the business to Africa and America to increase market share and profits. (Objective 8) * Give money to more charities e.g. cancer research Children in need Leukemia Research A2 - Evaluating the effects that the alternative approaches might have on the structure and functions of the business and on how it achieves its objectives. The above alternative approaches will make a big change to Marks and Spencer's structure. The effects should be positive and Marks and Spencer should receive a positive impact from customers, staff, and environmental health department and staff at Marks and Spencer. List of Resources Below is a list off all the resources that I have used to complete this report. Textbooks Advanced Business, Needham D, Dransfield R, Heinemann AVCE Websites www.marksandspencer.com (05/03/02) www.marksandspencerfinancialsevices.com (05/03/02) PRIYA PATEL UNIT 1: BUSINESS AT WORK 1 ...read more.

The above preview is unformatted text

This student written piece of work is one of many that can be found in our AS and A Level ICT in Business section.

Found what you're looking for?

  • Start learning 29% faster today
  • 150,000+ documents available
  • Just £6.99 a month

Not the one? Search for your essay title...
  • Join over 1.2 million students every month
  • Accelerate your learning by 29%
  • Unlimited access from just £6.99 per month

See related essaysSee related essays

Related AS and A Level ICT in Business essays

  1. The business I am going to set up is a snooker club,

    Thereafter the Direct costs are inserted into the profit and loss account, this is the cost of production, which is taken from the production budget. After the direct costs the, less closing stock is inserted, which is the value of the closing stock this is subtracted from the direct costs

  2. Business Aims and Objectives.

    Co-operative are often formed by the workers of a big company that closes down an unprofitable business. If the company, with all its resources cannot make a profit, the chances of the doing so are small. An example is the Minehead Shop co-operative which had survived for only 14 years.

  1. A description of the use of ICT for internal and external communications of the ...

    Information transfer is much faster under the new digital systems. The uses for networks include the following: * Electronic mail (email). Here computers linked through a LAN or WAN send mail between terminals. Each user has his or her own mailbox for storing messages.

  2. The process of electroplating and how it is used to protect products.

    The deposit does not tarnish and requires but occasional washing with soap and water, or wiping with a soft cloth or damp wash leather, to remove any accumulation of dust and dirt from the surface. The term 'Bright Chromium Plate' is used to describe a layer of nickel followed by a final deposit of bright chromium.

  1. Quality Control & Quality Assurance at Marks And Spencer's.

    This indirectly affects the quality of the products on the production line and the speed at which items are produced because the workers have a high morale and are happy to work. "A happy worker is a busy worker". The workers would also have a closer relationship with management from which they could propose new ideas.

  2. This report is about guiding companies to become successful in managing their supply chain ...

    Running a true "build-to-order" production system also differs greatly from either mass production or lean production. Lean production operates with very low levels of inventory and with quick setups to handle rapid product changeover that are predictable. Predictability is necessary because lean production emphasizes the extreme leveling of production to avoid the waste of idle capacity or of overproduction.

  1. In this assignment I am going to produce a detailed business report on a ...

    she also have the total control of how the business is operated * As it is likely that the owner will have to undertake all the tasks, buying, selling, delivery, account and so on, there is plenty of variety in the work * There are fewer regulations concerning accounts than

  2. Business report on Marks and Spencer.

    2.0 Terms of Reference 2.1 Anyone thinking of starting their own business or joining an existing business needs to have at their fingertips knowledge about what makes a business work successfully. This report explores the business of Marks and Spencer in order to determine in analysing the company I will

  • Over 160,000 pieces
    of student written work
  • Annotated by
    experienced teachers
  • Ideas and feedback to
    improve your own work