• Join over 1.2 million students every month
  • Accelerate your learning by 29%
  • Unlimited access from just £6.99 per month

The organization that I am researching is the London Borough of Merton Council.

Extracts from this document...

Introduction

The organization that I am researching is the London Borough of Merton Council. This organization is of interest to me as my father works in the building as head of Planning and Public Protection. He will be my main contact point in the Council as he has worked as head of IT Services in his previous Council. The work done in the council I also find interesting. The Council is situated in the South of London in Merton Civic Centre. The Council's IT infrastructure has recently been upgraded as part of Downing Street's E-Government plan. A variety of systems were upgraded and new solutions introduced as part of this. The responsibilities of the council are outlined in this statement taken from the Merton Borough Council Website1: " commits the Council to provide clear leadership to the community in partnership with residents, businesses, the voluntary sector and other organizations; support the active involvement of the public in the decision-making process; take decisions efficiently and effectively; identify clearly those responsible for decision making and hold them to account; and improve the delivery of services to the community." ...read more.

Middle

It is involved in many areas, for example regulation, which includes development control, building control, environmental health and trading standards, highway licensing and parking enforcement, and environmental maintenance which includes refuse collection, street cleaning and highway maintenance - Financial Services The Finance Department provides the Council's Financial Management Framework. It rigorously manages the council's budget to help managers control expenditure in their relative department. The Finance Department also collects all monies from residents and businesses and tries to make these payment methods more accessible using the Internet, Merton Link and the Call Centre facility. The Department also strives to make the financial documents of the council easier to understand and read. - Housing and Social Services The Housing and Social Services department is responsible for the management of housing solutions in the area and Social care for residents. It's responsibilities range from the allocation and management of Council Housing waiting lists to evaluating and inspecting Childcare services in the borough. ...read more.

Conclusion

The IT system within the council spans the whole organization and every Council Officer has their own workstation. The workstations are used for E-Mail communication and personal management as well as general typing duties. The Council also owns large industrial drawing scanners for the input of development and architectural drawings for Building Control (Planning) applications. Digital cameras are also used for working in the field and providing evidence for Environmental Services investigations. The area of the council I shall be focusing on in my study is a new Council Benefits and Building controls system recently installed by a St. Albans IT company. The system covers the whole of these areas from paying council tax online to scanning and cataloguing architectural drawings for building plans, covering three departments in the council. I shall be studying the installation of the new system, problems, training etc and the evaluation of the system by users. My contact within the council, my father, will provide extremely good links with IT department administrators and to documents relating to the recent installation and evaluation of the solution. Gavin Clark Page 1 5/2/2007 C:\WINDOWS\Temporary Internet Files\Content.IE5\8HY7K5QF\plan1.doc ...read more.

The above preview is unformatted text

This student written piece of work is one of many that can be found in our AS and A Level ICT in Business section.

Found what you're looking for?

  • Start learning 29% faster today
  • 150,000+ documents available
  • Just £6.99 a month

Not the one? Search for your essay title...
  • Join over 1.2 million students every month
  • Accelerate your learning by 29%
  • Unlimited access from just £6.99 per month

See related essaysSee related essays

Related AS and A Level ICT in Business essays

  1. Business Aims and Objectives.

    The aim of resource management and waste minimisation is to reduce and refuse waste. This can be done by: * Operating more efficiently to minimise waste * Recycling waste materials * Disposing of dangerous or special waste responsibility and according to the law.

  2. Business planning

    So I have decided to add some menu that the competitors do not offer at present. Jerry's is a very successful restaurant serving over 250 customers a day. Jerry's menu includes fish & plaintain, rice and pounded yam. Jerry's open from 5.30pm to 12.30am.

  1. An Evaluation of Performance Related Pay and its Viability Within Public Sector Education

    Those workers who are not motivated will not receive as high wages and leave. If a system like this does not exist, workers may reach a ceiling of their pay and then decide there is no point in expending any further effort.

  2. The organisation I am going to investigate is the Kingsway Hall Hotel in Covent ...

    Quick and easy cash transfer ii. Hotel always gets their money iii. The consumer Credit Act gives some legal protections to customer's paying by credit card. iv. Instant cash v. Payment by credit card gives the hotel its best guarantee of payment. vi. With a credit card, the credit card company pays the hotel immediately.

  1. Consolidated Purchasing In ABB India's Integrated Supply management organization

    In order to leverage India's intrinsic technology strengths and the vast pool of highly qualified software professionals, ABB has set up a global R&D Centre in Bangalore, which focuses on Industrial IT development and deployment. It also helps maintain and support a range of software intensive products and acts as

  2. How standard documents are presented. I have chosen six standard documents to analyze. Three ...

    Bullets These are not required to be used in the lists as the table is neat and easy to follow with out bullet points. Also the table has a light green fill on every other column, this also makes it clear to see. Tables There are three tables in total.

  • Over 160,000 pieces
    of student written work
  • Annotated by
    experienced teachers
  • Ideas and feedback to
    improve your own work