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This report has been compiled in order to enhance the understanding of FBK Services senior management team to the role of a Chief Information Officer (CIO) / ICT Director.

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1.0 Introduction This report has been compiled in order to enhance the understanding of FBK Services senior management team to the role of a Chief Information Officer (CIO) / ICT Director. The report will determine what the current role of a CIO is and will list what many to believe are their current responsibilities. It will also seek to discuss how the role of a CIO has changed through time, what the future role of a CIO may be and what personal traits are perceived to be the best when employing a CIO. 2.0 What is a CIO? A CIO (Chief Information Officer) is a senior executive that is responsible for all aspects of a company's information technology and systems. They direct the use of IT within a business and deploy both technical and business strategy in order to achieve a more productive and effective use of information within their business. (CXO Media, 2002) This though is the optimistic view that is taken when describing all CIO's, in some cases the CIO of a business does not command the authority and respect that many people believe they should, especially when IT is one of the most important departments in many businesses. It is due to this situation that many people are now asking 'Has the CIO actually made it to the board?' 3.0 History of the CIO Role Today's modern web-based and Internet era is the direct result of the improvements in the development of information technologies throughout the last twenty years. In previous years the IT department of a business would have only been used for tasks such as data processing while today it is often considered to be one of the most important areas in many organisations. ...read more.


(Slofstra, 2001) Mary Fonder, CIO for Maysteel - a manufacturing company in Milwaukee USA says one of her major responsibilities is to educate her fellow employees on technologies that will help her company. With a CIO now having an expertise in business operations, they must decide and communicate to the relevant parties as to how IT could benefit the company, whether it is to simply save on costs or improve their profit margin. (Varon, 2002) Apart from educating potential IT strategies to members of the board above them, a CIO must also communicate and educate the staff below them as to what the development of a system means to the overall direction of the company, whatever department they are in. (O'Donnell, 2001) 5.0 The Future Role of a CIO With the role of a CIO constantly evolving, there are many questions as to what their job may entail in the future. For the immediate future, changes to the role and abilities of a CIO are in the process of being addressed by many organisations. Although some companies will have met these challenges some time ago, many are still wising up to the positive prospects a modern day CIO can bring. These challenges include: * Transforming the IT function from tactical operations to more global strategic planning * Redefining the appropriate training and background of the CIO to include more business and financial experience in addition to a technical background, * Improving the communication between the CIO and senior policy makers in the organisation * Making sure that the value of the IT function is more fully understood by senior management * Understanding why the current CIO role remains largely ...read more.


He had no previous technology training and has since been promoted to president of intercontinental operations after a series of successful ventures that have made IT an integral part of the company's business strategy. (Stahl, 2003) 7.0 Conclusion In conclusion, I believe that it is clear that the modern day role of a CIO has become a key a part of any company's day to day running. This is due to the fact that IT has evolved in recent years to become an integral part of the business resulting in the need for a significant individual to take charge of the department. It is with these technological advances that the executives have now realised that their business strategy must be aligned with that of the IT department in order for the business to run smoothly, and with the CIO having all the knowledge in regards to modern day technology they have also come to realise that the CIO must now be not only consulted when deciding on new business and IT strategies but in some cases be given full responsibility. In regards to question 'has the CIO made it to the board', from my research I believe that in most cases the CIO does have a 'seat at the table' in respects to a company's board meetings, but it is of my opinion that many still have not been accepted as an official board member. This though should not continue for too long as the remainder of the companies realise that the views and knowledge of a modern day CIO are essential in the area of strategic planning. 8. ...read more.

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