Unit 6 - Advanced Spreadsheet Skills

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National Diploma

For ICT Practitioners

1. Introduction:

Eden Farm Organic Foods is a company that specialises in selling fresh fruit and vegetable basket. They are based just outside of Burnley, in the village of Little Torrington. The business is owned by Barry and Lyn and has been going for 10 years. The company have many ethical issues that they follow e.g. fair trade and a paper light business. Eden Farm has many departments one of which is the Accounts and Finance department which handles all aspects of finances including sales, invoices and payroll. They do this by using a mix of paper and computerised means. Lyn is the head of the department she conducts forecast and what if scenarios to assist with the expansion of the company.

1.1 My Roll:

We have been employed by a local software company to produce an electronic spreadsheet system for Lesco who are customers of Eden Farm. The spreadsheet must be able to produce charts and graphs in order to help with future planning. The spreadsheet should be able to show the team whether or not the business is in a strong financial position. Also it must be able to print the status of the finances to be able to show as proof that the business is doing well for shareholders and for the bank.

2. Departments

2.1 Human resources:

This department manages all personnel aspects. Meaning that they employ new employees for various other departments. They currently have five staff members.

2.2 Production:

This department consists of a single manager and 5 supervisors who work a variety of shifts. This is a major part of the company as there jobs include checking the produce, making the boxes for the produce, filling the boxes with the appropriate produce and quality control. This department also employs delivery drivers they employ a total of 60 staff.

2.3 I.T

This department’s task is to maintain, implement and support the I.T systems currently used within Eden Farms. This includes the call centre. Also this department currently is responsible for expansion. The team consists of 3 full time staff members and 2 part timers.

2.4 Research and development:

This department liaise with the external consultants in order to perform there tasks theses companies are Raven Associates Business Systems analysts Ltd and the Web Development Team, TDS. The team comprises of Barry and four others. They are also responsible for the development of new ideas and products.

2.5 Accounts and Finance

This department handles all the financial aspects of the company. This includes sales, invoices and payroll. They use a mixture of both computer based and paper based systems however they wish this to be changed to just computer based systems this is the reason behind the new system. It will perform the entire task required like producing charts and graphs to provide evidence to the banks and larger business that the company is a solid worth while investment. The charts and graphs must be fit for purpose with the correct titles and axis used, it must be consistent with the company colours and theme.. This department employs 5 staff members.

2.6 Sales/Call Centre:

This department has been created recently to deal with the increase in sales they deal with both incoming and outgoing sales and also provide customers service calls. The employees are employed from the local area. The department currently employs around 20 staff members within the call centre.

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2.7 Buying

This department’s responsibility is to call up local suppliers to find out which products are available for the next few weeks of sales. The hold meetings to decide what produce will go in each box they do this twice a week. They pass their decisions on to the marketing department who will then advertise the new boxes available. The department currently employs 5 staff.

2.8 Sales and Marketing:

This department must make sure that customers are aware of the products available they do this by emailing customers, updating the website and simply calling the ...

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