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Communication Report. It is very important to be able to communicate effectively in a health or social care setting. A service user will not be able to take part in a discussion about their care or planning their future if they do not understand what is b

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Introduction

Communication Communication is sending, giving or exchanging of information and ideas. It is the process whereby speech, signs or actions transmit information from one person to another. There are 3 main forms of communication, verbal, non verbal and written, we can also communicate using technology. Verbal communication is the use of words that you use to present ideas and feelings. It is the ability to both explain and present your ideas clearly through the spoken word, and to listen carefully to other people. It involves a variety of approaches and styles appropriate to the audience that you are addressing. Elements involved in verbal communication Music Music can also provide an effective communication system for expressing emotions. Music is often called the language of emotion. Language Individuals or groups of people can communicate complex and subtle messages from verbal communication. Language not only enables people to communicate information but it also provides a basis for people to develop concepts. These concepts are: - influencing the way individuals think - Enabling us to have group experiences together to help us understand events that we have experienced. - Enables us to predict the future Non verbal is the messages that we send out to express ideas and opinions without talking. This might be through the use of out body language, facial expressions, gestures, tone of voice, touch or contact, signs, symbols, pictures, objects and other visual aids. Elements involved in non verbal communication Body language is the process of communicating non verbally through conscious and unconscious gestures and movements. It consists of body posture, gestures, facial expressions and eye movement that we send and interpret. Posture is the way we sit or stand, it can send messages as if you were slouching on a chair it would send out messages to ...read more.

Middle

I used effective communication by clearly explaining to the group of children what it was that they was doing, and to ensure that they all understood I spoke to the children separately making sure they had the right idea because one of the children might no of understood me but said they did because all of the other children said they did and they didn't want to feel different or look silly in front of the other children. I used empowerment when I had a one to one conversation with the children I asked them if they was enjoying the activity and if there was anything that they wasn't enjoying, and if there was anything that they would rather do. I also used anti-discrimination in m group activity as there was a range of children from different cultures. I had 3 children from white families and one child from a mixed race background. I did this by treating all of the children the exact same with equal rights. I also used the rights to be treated equal as all of the children were treated equal no matter there race, age or gender. I also promoted the rights to be respected as I acknowledged individuals rights to do something how they wanted to do it as they may have wanted to do it that way for certain reasons. Barriers to effective communication It is very important to be able to communicate effectively in a health or social care setting. A service user will not be able to take part in a discussion about their care or planning their future if they do not understand what is being said. If the person providing the service cannot find a way to understand what it is that the service users is trying to ask for then they cannot help. ...read more.

Conclusion

I kept him interested throughout the activity by asking him questions about what was happening in the book. My activity could have been better as I could have used a lot more eye contact when I was talking to him and when he was talking to me to show that I was listening and that I was interested so he didn't feel that I wasn't. I could have also used a lot more facial expressions and give a lot more praise such as smiling a lot more and praising when he was doing really well so that it would boost his confidence. It would also show him that I was enjoying the activity and that I wasn't only doing it because I had no other option but to. In my group activity I feel that it went accordingly well as I used different communication skills and the children seemed to enjoy the activity. The children seemed to understand what it was that they were doing and what I was saying to them, so I believe it went well. It also went well as they didn't feel uncomfortable asking questions throughout the activity if they didn't understand anything that I had said. The activity could be improved by using more eye contact as I didn't look them in the eyes as much as i should have as I was facing the middle speaking to them not looking directly at them, so they may have felt that I wasn't really interested and didn't want to speak to them. I could have also used a lot more relevant hand gestures whilst I was explaining what they was doing so that they could understand me a lot easier. ...read more.

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