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Explain factors that may influence communication and interpersonal interactions in health and social care environments.

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Introduction

.Explain factors that may influence communication and interpersonal interactions in health and social care environments. (P4) Barrier to communication and interpersonal interaction. Strategies used to overcome barriers. Language Differences: Not talking English/ English not first language. Accent Overcome the language barrier by using translators and interpreters. Ask service user if possible bring a relative who could translate for them. Ask service user if they have understood everything. Communicate appropriately speak slowly, use simple terms and ask the service user at the end if they have understood. Environmental Constraints Noise Lighting Setting Find a room that is not being used by anyone else or if not available find a quiet room. ...read more.

Middle

The actions that could be taken are research about disabled people which would increase your knowledge. Also, provide ramps so they do not have difficulty accessing buildings. Research about disabled people and increase you knowledge. For example if someone is suffering from dyslexia, use other methods of communicating such as using pictures whichever way the service user feels comfortable. Jargon Slang and Dialect To prevent the barriers use communication and listening skills. Use the language that meets the service user's needs so they can understand easily. Speak clear English Misunderstanding To prevent the barrier of creating a misunderstanding with a service user. ...read more.

Conclusion

Also use listening skills. Assumptions Use listening skills and communicating skills to prevent any assumption barriers. Sensory Impairment Deafness- Partially Fully Technological Aid- to compensate for impairment Human Aid- Some who could use BSL. Blindness To overcome this barrier the strategies that can be used are: * Provide braille for individuals who are blind * For partially blind people, glasses should be provided as an aid. * Provide information in large print for people who have visual problems, and have difficulty to read text in small font. Effects of alcohol and drugs To overcome this barrier the strategies that can be used are: * Calming the service user down, trying to get rid of negative behaviour. * Providing all the support you can to the service user. ?? ?? ?? ?? 1 Name: Sadia Hussain Pin: BMC101108871 ...read more.

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Here's what a teacher thought of this essay


This is a good essay though set out with the use of a table. It clearly lists the barriers to communication and ideas that can be used to overcome them.

I feel that it could be expanded a little by including why they cause a barrier - this would show a little greater depth of understanding.

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Marked by teacher Sam Morran 08/01/2013

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