• Join over 1.2 million students every month
  • Accelerate your learning by 29%
  • Unlimited access from just £6.99 per month

Explain factors that may influence communication and interpersonal interactions in health and social care environments.

Extracts from this document...


.Explain factors that may influence communication and interpersonal interactions in health and social care environments. (P4) Barrier to communication and interpersonal interaction. Strategies used to overcome barriers. Language Differences: Not talking English/ English not first language. Accent Overcome the language barrier by using translators and interpreters. Ask service user if possible bring a relative who could translate for them. Ask service user if they have understood everything. Communicate appropriately speak slowly, use simple terms and ask the service user at the end if they have understood. Environmental Constraints Noise Lighting Setting Find a room that is not being used by anyone else or if not available find a quiet room. ...read more.


The actions that could be taken are research about disabled people which would increase your knowledge. Also, provide ramps so they do not have difficulty accessing buildings. Research about disabled people and increase you knowledge. For example if someone is suffering from dyslexia, use other methods of communicating such as using pictures whichever way the service user feels comfortable. Jargon Slang and Dialect To prevent the barriers use communication and listening skills. Use the language that meets the service user's needs so they can understand easily. Speak clear English Misunderstanding To prevent the barrier of creating a misunderstanding with a service user. ...read more.


Also use listening skills. Assumptions Use listening skills and communicating skills to prevent any assumption barriers. Sensory Impairment Deafness- Partially Fully Technological Aid- to compensate for impairment Human Aid- Some who could use BSL. Blindness To overcome this barrier the strategies that can be used are: * Provide braille for individuals who are blind * For partially blind people, glasses should be provided as an aid. * Provide information in large print for people who have visual problems, and have difficulty to read text in small font. Effects of alcohol and drugs To overcome this barrier the strategies that can be used are: * Calming the service user down, trying to get rid of negative behaviour. * Providing all the support you can to the service user. ?? ?? ?? ?? 1 Name: Sadia Hussain Pin: BMC101108871 ...read more.

The above preview is unformatted text

This student written piece of work is one of many that can be found in our AS and A Level Healthcare section.

Found what you're looking for?

  • Start learning 29% faster today
  • 150,000+ documents available
  • Just £6.99 a month

Here's what a teacher thought of this essay

This is a good essay though set out with the use of a table. It clearly lists the barriers to communication and ideas that can be used to overcome them.

I feel that it could be expanded a little by including why they cause a barrier - this would show a little greater depth of understanding.


Marked by teacher Sam Morran 08/01/2013

Not the one? Search for your essay title...
  • Join over 1.2 million students every month
  • Accelerate your learning by 29%
  • Unlimited access from just £6.99 per month

See related essaysSee related essays

Related AS and A Level Healthcare essays

  1. Marked by a teacher

    p1: explain the purpose and role of research for the health and social care ...

    5 star(s)

    Florence Nightingale was the first to research patient care. Margaret Alexander and Jenny Hunt look at her followers. "For we who nurse, our nursing is a thing which, unless in it we are making progress every year, every month, every week, take my word for it we are going back."

  2. Marked by a teacher

    Types of communication and interpersonal interactions

    4 star(s)

    An effective communication is one where we can understand each other properly and transmit information correctly to the person to whom we are talking to. An effective communication is when we have exchanged information with someone and they have received the information correctly.

  1. Marked by a teacher

    Equality diversity and rights in health and social care

    3 star(s)

    be a significant source of stress for racial/ethnic minority populations and that it is associated with decreases in the sense of well-being (e.g., self-esteem, happiness, life satisfaction) and increased psychosis, hopelessness, anxiety, anger, and substance abuse. Perceived discrimination has also been found to be associated with depression (http://grants.nih.gov/grants/guide/pa-files/PA-06-348.html)

  2. Marked by a teacher

    Equality and diversity rights in a social care setting

    3 star(s)

    Organisations can have policies on subjects, including staffing, health and safety, equal opportunities, finance, etc. Policies are a statement of the values of an organisation. They also clarify roles, relationships and responsibilities and they can serve as a basis for decision-making.

  1. Marked by a teacher

    P3 explain factors that may influence communication and interpersonal interaction in health and social ...

    3 star(s)

    Lighting The lighting in a room can affect the way that we communicate. When the light in the room is too bright it will be hard to see the service users or the service providers' face and facial expression to interpret what they are saying.

  2. Explain the role of effective communication and interpersonal interaction in a health and social ...

    who came up with the theory of effective communication with a group. The Forming-Storming-Norming and Performing the model of group development. Forming means that the group is physically been formed and a task has been set. The storming stage is the necessary stage in growth of the team; it is

  1. Unit 21 Nutrition for Health and social care

    fuel and want to eat dinner quiet late, this is unhealthy because meals eaten after 6:00pm are stored in the body as fat ad if I have too fat in my body it can lead to obesity. I also don't have any snacks I between which means my body is not having any nutrients to refuel my body.

  2. Public Health: How are current patterns of ill health monitored? How have current patterns ...

    The biggest influence that our governments have had on our population in general and on patterns of health in the last 50 years has been increasing the awareness of the negative effects of smoking. The ill effects of smoking were first discovered in 1961 and from then our governments worked

  • Over 160,000 pieces
    of student written work
  • Annotated by
    experienced teachers
  • Ideas and feedback to
    improve your own work