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Iinterpersonal communication. Write a reflective essay of the practice session discussing four key interpersonal skills you used or attempted to use.

Extracts from this document...

Introduction

´╗┐Interpersonal Communication: Recording- submit Reflective essay: Write a reflective essay of the practice session discussing four key interpersonal skills you used or attempted to use. Your reflective essay is to include: a brief factual overview of the practice session identification of four interpersonal skills you used, including active listening evaluation of your application of each of the four skills (how well you applied the skills of active listening, non-verbal communication, managing emotions and assertiveness) using verbatim examples evaluation of the influence of attitudes, values and perceptions of both parties in the session, again including verbatim examples where appropriate feedback on your own work and suggestions for improvement in your application of the four skills, including verbatim examples of what you could have said identification of other appropriate strategies or skills you could have used self-awareness and personal reflection reference to relevant literature, linking your ideas to theory discussed in the unit proper structure, referencing, etc as per the Academic skills guide the actual word count active listening, non-verbal communication, managing emotions and assertiveness evaluation of the influence of attitudes, values and perceptions of both parties in the session, again including verbatim examples where appropriate Interpersonal communication and skills are used in everyday life. ...read more.

Middle

In my scenario, there were many openings where I could have become angry with my housemate, but I took on the skill and effectively managed my emotions through the use of anger communication. DeVito suggests that there are many ways in which you can ?communicate your anger in a non angry way? (DeVito, 2007 pp. 174) So in hope of managing my emotions I got ready at all times to communicate calmly and logically, examining my communication choices, and by always trying to remember to apply the relevant skills of interpersonal communication. As well as remembering to manage my own emotions I had to keep in mind the emotions of my housemate. This involves using many different interpersonal skills, I practiced my use of non-verbal communication, and looked for non-verbal cues to try and understand my housemates feelings, looked for cues about what they want to do, I empathized when I could and at all times I stayed focused on the other person. This all took a great deal of active listening. Active listening helps to encourage the person to talk. ...read more.

Conclusion

Although I was open and listened actively to my housemate, the interpersonal skill of being assertive was necessary within this situation. Assertiveness is another interpersonal skill used during communication, it is the process of asserting your own rights and not hurting anyone in the process (DeVito, 2007 pp. 110). Because the scenario involved the discussion of money and chores it was important that I was assertive when necessary to ensure that my housemate knew when I was unhappy with something, much like when I listened to him and managed my emotions when he was unhappy. Managing emotions and assertiveness can go hand in hand, because assertiveness can be a result of effectively managing emotions and getting your message across effectively. Being assertive also helps messages to be received clearly to the other person, and help to be sure they have a clear understanding of how you feel. I applied assertiveness effective when I stated ?I don?t mind helping out, but I would like if you helped out a little more.? Here I was being compassionate and assertive by asking my housemate to help more, but I was not angry or rude about it. ...read more.

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Here's what a teacher thought of this essay

3 star(s)

Although this is a good essay in regard to to what it is discussing - communication - it is supposed to be a reflective essay. This should include an evaluation of what the writer has done and how well they did it. This is not included in the work.

The writer could enhance the work by building up their explanations. It would also be good to extend and analyse how they thought the conversation went. The criteria should always be read carefully before starting to write.

Marked by teacher Sam Morran 08/10/2013

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