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Unit 1 Communiction in Health and Social Care p1

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On a daily basis, we often speak, talk and interact with people around us. This is called communication, a way to send messages across different people or a group of people. Communication is indeed important because we use this on our daily routine; it is employ to convey information and messages across to different people. There are different types of communication that an individual or group could use. One of this is one to one communication and this is only a conversation between two people expressing and giving information to each other. This type of communication is verbal as we speak or talk through our mouths and express ourselves by talking or speaking. This could also be a formal communication because one to one communication is use when you have a personal meeting to your supervisor or having an interview with organisations like hospitals or nursery. All care practitioners will be using one to one communication to communicate with their clients or patients. With regards of my work placement at Mapledown School, they a use one2one verbal communication to talk to their pupils with regards of their progress at school or it just happen to talk to each other. ...read more.


Texting is often use in health care practitioners particularly, dentist, optician, check up to doctors and send a text message to their clients reminding them of their appointment. Email also uses to send reminders or memo to their members of staffs. Moreover, another type of informal communication is using social network websites like Facebook, Bebo and Twitter. These are used to communicate with friends, family members abroad. This type of communication is rarely use by care practitioners and only explanation could be because of privacy that it have on individual's profile on their account and health and safety reason. At my placement, they also use email as a type of communication that is technology because they kept in touch with me via email as well as calling me using mobile phones which is also technology. Another non-verbal type of communication is using arts and crafts. They often used as therapeutic activity in care fields. Arts and crafts are mainly use with children who has mental health problems, children who cannot talk or deaf or have learning difficulties as arts and crafts can send messages. ...read more.


Another type of interpersonal communication is eye contact. Having an eye contact on one2one conversation is good as it show that you are paying attention and as a respect. If you did not have any eye contact with each other, they you would think that no one is paying attention with you. For instance, at my work placement, I saw some student not having an eye contact with their teachers while talking to them and I think that is absurd and unacceptable and so the teacher put the students on detention because it does not show respect. Proximity is also one of the interpersonal communications. Its means distance between the sender and the receiver. It is very important that if you are speaking about sensitive issues, you should not shout across but go next to them instead to tell them that. That also shows care for them. For instance, at my work placement, students who speaking far a way cannot understand each other so they have to be next to each other in order to sense what the sender is saying. Sources: BTEC NATiONAL BOOK 1 BY Mary Crittenden ?? ?? ?? ?? Kevin Lejarde Unit 1: P1 - 1 - ...read more.

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