• Join over 1.2 million students every month
  • Accelerate your learning by 29%
  • Unlimited access from just £6.99 per month

The purpose of this essay is to describe an incident which occurred with a patient while in the clinical placement. This paper will attempt briefly to describe an encounter with a patient on the ward in terms of the use of effective communication skills.

Extracts from this document...

Introduction

Communication ? Introduction The purpose of this essay is to describe an incident which occurred with a patient while in the clinical placement. This paper will attempt briefly to describe an encounter with a patient on the ward in terms of the use of effective communication skills. This essay will also provide two definitions of communication. In addition, this paper will describe how i used verbal/non verbal and other communication skills on the above encounter as well as explain what went well and my weaknesses on that occasion. For the purpose of preserving confidentiality, patients' name will be changed. ? Describe incident with patient My current placement is in a geriatric ward, designed to deliver health care for old age. Mr. Black is a 64 year old patient diagnosed with personality disorder and paralysis. I approached Mr. ...read more.

Middle

Suddenly, frustration and distress was appeared on Mr. Black's face, this indicated the urgency of what he was trying to tell me. I observed his surrounding area and notice that there was no catheter anywhere near Mr. Black's bed although i noticed he always had it around. This indicated that he must be wearing a pad. As i lifted the blanket off the patient to see if the pad needed to be changed, i realised what he was trying to tell me. The patient's blanket,bedsheets and clothes were completely wet. That is when he started crying of relief. With assistance from a staff nurse we changed all that was wet on Mr. Black's bed. He Introduced me to his daughter the next day and i told her he was telling me this morning that she lived near Kilburn. ...read more.

Conclusion

? Explain what went well and weaknesses on occasion In my opinion, i handled the indicated incident in a professional manner with good use of verbal and non verbal communication techniques. I did not pretend to understand what Mr. Black was trying to say or even ignore him. However, Miller (2002) stated that I could have asked him questions about the few meaningless words that i heard him say to allow him feel capable of conveying his message. ? Conclusion In conclusion, efficient communication skills must be developed and improved for the safe delivery of care. Health care professionals need to be aware of the type of communicate style used while dealing with patients with various age group, backgrounds and mental state as well as overcome the barriers that affect and hinder communication such as sensory, psychological and language. ...read more.

The above preview is unformatted text

This student written piece of work is one of many that can be found in our AS and A Level Information Systems and Communication section.

Found what you're looking for?

  • Start learning 29% faster today
  • 150,000+ documents available
  • Just £6.99 a month

Not the one? Search for your essay title...
  • Join over 1.2 million students every month
  • Accelerate your learning by 29%
  • Unlimited access from just £6.99 per month

See related essaysSee related essays

Related AS and A Level Information Systems and Communication essays

  1. Marked by a teacher

    Information Age

    3 star(s)

    It can be used to give the user homework. The second one is Sam learning secondary that instructs test practise and revision for key stage 3, GCSE and A levels. SAM Learning Secondary is the winner with all English status secondary schools as subscribers. And the third one is SAMlearning plus which provides user schools with extra assessments services and help Sam learning secondary inside the school Development.

  2. ict as level coursework

    When customers find out that their orders have not been delivered it will lower their satisfaction causing the company to face complaints and also destruction in their reputation. A significant problem in this system was the fact that when the user wants to add products to the 'buy products' page

  1. transmission of care values

    sure that he knew I was giving eye contact throughout the interaction. For my group interaction, I made sure I used appropriate language, which would be completely understood by 7-8 year old children. I spoke calmly, using an even tone throughout.

  2. How and why lisening skills are paramount to social work

    will inform us of this problem and be asked to rephrase the question, this is why it is important to use a professional interpreter. Also if a family member or friend of the service user being interviewed was to translate it would not be possible to have an unbiased translation.

  1. This research that I've done will discuss about the effectiveness of the Light Railway ...

    It runs every 30 minutes during peak hours and the journey time is 35 minutes. The trains can carry 540 people including standing passengers.11 The train were built at the Siemens SGP plant in Vienna, Austria; eight sets are dedicated for the KLIA Express, while four sets are for the KLIA Transit.

  2. Computers in Hospitals. Computers can be used in Hospitals for two main purposes ...

    However, patients may not be able to have their treatment, as budgets are now stricter. For example if somebody wanted an operation which wasn't life threatening but cost a lot of money, then the operation wouldn't be funded as the budget needs to be preserved for the whole year.

  1. Data Processing Task. Mr Peters, the man who runs this particular Samsung store ...

    Validation BusinessID Auto number Long Integer A unique one or two digit to represent a business Unique Primary Key BusinessName Text 20 The name of the business Presence Check Address1 Text 20 The first line address of the business Presence check Town/City Text 20 The town or city the business

  2. Communication & Employability Skills for IT. OCR Cambridge Technicals Unit 1 LO1-P1

    Employers must monitor their employee?s behaviour and general health to make sure that the job doesn?t affect them in a bad way. The must not treat them differently and make them fit into the business as if they were a normal person.

  • Over 160,000 pieces
    of student written work
  • Annotated by
    experienced teachers
  • Ideas and feedback to
    improve your own work