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Why Consumer Protection Is Needed.

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Introduction

WHY CONSUMER PROTECTION IS NEEDED Consumer protection is to protect buyer from the seller. Everyday of our lives we consume, use, or simply come into contact with countless different products. We should be able to assume that those products are safe. Not absolutely safe - that remains unattainable. The goods we buy have become increasingly more complex. Modern technology and mass-marketing techniques combined with high-pressure salesmanship and sharp advertising can confuse the consumer. It isn't always possible or practical to examine or test things before buying. This is a pre-packed, ready-processed age where the gap between producer and purchaser has widened enormously. Very few traders actually manufacture, pack, distribute and sell their own goods as there is usually a chain of other people involved increasing the chances of something going wrong, thus we need an effective system of consumer protection to deal with any problems and, to help prevent them from arising again in the future. ...read more.

Middle

This has all changed now in the new Sale of Goods Act 1979 & 1994. Another reason for needing Consumer Protection is to help you stopping buying defective or faulty goods. For example if you buy furniture which is sold you as solid mahogany when it is not, you can take the company to small claims court. The company can get prosecuted under the Trade Description Act 1968, as they had commenced a criminal offence. The Sale of Goods Act 1979 also protects consumers from sellers. This Act sets out the basic rights of consumers when buying goods from a company or business. Some of these rights have been consolidated into the Supply of Goods Act 1982 and additional rights given to the consumer. When a customer makes a purchase, he forms a contract with the retailer. The contract may be formed verbally or just implied by the actions of the two parties. ...read more.

Conclusion

police, Army or Trading Standards Officer) normally brings these criminal actions. The case is either tried in a magistrates' court or before a judge and jury in crown court. The offender can be fined or can be put into prison. Civil law This is concerned with relationship between individuals. This is about their rights and responsibilities, the individuals are most likely to be the victims. In this case one individual brings a civil action against the other. There must be loss or damage and there must be a legal obligation owed to the party bringing the action. Civil Law/Criminal Law/Both Consumer Protection Act 1987 Both The Sale of Goods Act 1979 Civil The Supply of Goods and Services Act 1982 Civil The Unfair Contract Act 1977 Civil The Trade Description Act 1968 Both Consumer Transaction (restriction on statement) Act 1976 Civil Consumer Credit Act 1974 Both The Weight and Measure Act 1985 Both Consumer Protection (Cancellation of Contracts Concluded Away From Business Premises) Regulation Act 1987 Both Unfair Terms in Consumer Contracts Regulations 1999 Civil Consumer Protection (Distance Selling) Regulations 2000 Both Fair Trading Act 1973 Civil ...read more.

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