• Join over 1.2 million students every month
  • Accelerate your learning by 29%
  • Unlimited access from just £6.99 per month

Communication in health and Social care

Extracts from this document...

Introduction

Glanrafon Day centre is a centre for adults, between the ages of 21 and 75, with learning disabilities. It is a combination of the Health care and Social care services. It's a work opportunity service. The service started in 1989. At the beginning, this service was developed from within the two centres, Glanrafon and Greenfield. These day centres provided occupation for people with sever learning disabilities, between the hours of 9.00am and 4.00pm; Monday to Friday. These day centres were separate buildings, which usually catered for on hundred plus people. As purpose built centres, they were for people to go during the day to socialise etc, despite their needs. Glanrafon is a centre provided as part of the statutory provision, which, in 1996, provided only limited service for people with learning disability and/or sensory impairment. It is now responsible for employment initiatives for people with mental health problems. The aim of the service is to provide employment opportunities for individuals based upon individuals need for employment, their aptitudes and their talents. ...read more.

Middle

Communication such as body language and facial expression is very important when communicating with the service users and the key workers. When interacting and communicating with the service users, I was attentive and always tried to make their day a lot more fun. This can be effective when using pictures to communicate with them. They enjoyed looking at the drawings and also enjoyed learning. Anybody can cheer something up by just showing them some attention. The use of language is important in communication. This use is to express and understand information, opinions and instructions. These elements of communication are all inter-related. Everyone uses these types of information at some point. They are used depending on the situation. For example, in Glanrafon, the key workers must give information and instructions to the service users. They must also understand information that is given to them and understand other people's opinions. There were many different types of communication used in my setting. ...read more.

Conclusion

The key workers need to communicate with each other in emergency situations. They all need to be briefed so they know where the fire routes are and how to deal with this situation. They also need to be able to look after the service users in case of fire or something similar. They need to talk to the service users and keep them calm etc. There was a register taken in the morning so that the key workers knew who was there. This was a safety act, however was also a form of communication. Many different people came into the centre such as OT's (occupational therapists), physios, social workers etc. They each use additional communication skills to those of the key workers. Their roles are very different. Social workers' role is to listen and provide help. Both of these are kinds of communication and are important to their job. I have only mentioned just some of the different types of communication, as there are many. These are some of the main forms used in Glanrafon. ...read more.

The above preview is unformatted text

This student written piece of work is one of many that can be found in our GCSE Communications section.

Found what you're looking for?

  • Start learning 29% faster today
  • 150,000+ documents available
  • Just £6.99 a month

Not the one? Search for your essay title...
  • Join over 1.2 million students every month
  • Accelerate your learning by 29%
  • Unlimited access from just £6.99 per month

See related essaysSee related essays

Related GCSE Communications essays

  1. ICT Systems in Everyday Life: Your Local Community

    At the same time, by automating services that were previously completed manually, ATMs can reduce the costs of servicing some depositor demands. These potential benefits are multiplied when banks share their ATMs, allowing depositors of other banks to access their banks to access their accounts through a bank's ATM.

  2. Development of a set of marketing recommendations, marketing mix campaign and customer care initiatives.

    So it gives opportunities for businesses to use this as its advertising tool, advertising on interactive is likely to increase. * Wep phones This enables mobile phones to access the Internet. This may be the technology for the future for shopping, advertising campaigns.

  1. BUSINESS COMMUNICATION

    A lack of security such as passwords may enable people to access important documents or information e.g. credit card details. 5. If server breaks down, e-mails can not be sent or received. 6. E-mails which exceed the file size may not be sent (depends on account they are with e.g.

  2. special needs

    Maria Korelli's- Social use of her electronic wheelchair. As many individuals like making friends and socializing in there every day life, Maria is also included in these individuals. However, what she finds difficult is to move about as she cannot walk and needs something to give her support.

  1. Bussines and Communication Systems

    During the work placement I gained a lot of new skills on the computer, mostly skills that I have never come across. Label making was my dominant task. This was a bit boring and I believe that this taught me that going to work is not always exciting and that there are task that need to be done.

  2. Full Course howard health centre

    It is not a package that provides good designing features to attract people. Details are listed below of the requirements requested by the director of the howard health centre: * A welcoming homepage that is clear and consist information * A clear, user friendly navigation that takes you from page

  1. Business Communication Case Study : Oxfam

    background from the sender or has considerably less knowledge (technical or otherwise) but usually Oxfam can fix this problem by having an interpretor on hand. * Jumping to conclusions- The receiver might read into the message what he or she expects to see rather than what is really there.

  2. OCR GCSE Business & Communication Task 7 Report

    These programmes also let me change my work to a certain size and equipped me with important borders, which helped professionalise my work. I believe I could not have sufficiently used any other programme as of the lack of resources and tools equipped within them.

  • Over 160,000 pieces
    of student written work
  • Annotated by
    experienced teachers
  • Ideas and feedback to
    improve your own work